Hotel Nishikawaguchi Weekly Reviews

Response from Property: Thank you for sharing your review. We are very happy to hear that you can enjoy a wonderful view from your room as it is located near the station. However, we apologize for the inconvenience caused by the lack of cleaning during your stay. Towels will be changed and trash will be collected daily. Bedmaking and room cleaning provide once a week. Thank you for your understanding. We are also happy to hear that you were able to use the free cooking utensils and enjoy cooking for yourself, and that you had a wonderful experience. Our entire staff will do their best to make your next stay even more comfortable.

Response from Property: thank you for your recommendation

Response from Property: Thank you, for your comment. Thank you for sharing your comments about the convenient location near JR station, satisfaction with the breakfast, and room size. The characteristics of Japanese hotels are of course compact design, but they also pursue cleanliness and ease of use. We look forward to seeing you again.

Response from Property: Thank you for sharing your review. We apologize for your feedback regarding the small size of the room, the impact of the noise on your sleep, and the breakfast. We take customer dissatisfaction seriously and will work hard to improve. Also, thanks for the valuable information, you can buy delicious bento boxes at the nearby station store. We sincerely hope that your next stay will be more comfortable.

Response from Property: Thank you for sharing your opinion. We are very glad to hear that you had a clean and spacious room. Including a kitchen for cooking. Moreover, because it is next to the JR line, it is convenient for traveling around. We are honored to be able to support your comfortable stay. Please come visit us again next time.

Response from Property: Thank you for sharing your review. We are very happy to know that we can provide you with an environment where you can stay at ease even if you do not speak Japanese. There are no Chinese-speaking staff, but there are English-speaking front desk staff. We are very happy to provide you with a comfortable stay. We look forward to seeing you again.

Response from Property: Thank you for the article. All rooms have air conditioning and heating. There is also a balcony to keep you comfortable and ventilated during your stay. Looking forward to seeing you again.

Response from Property: Thank you for sharing your review. We are glad to know that you have everything you need and it is easily accessible from the station. We are glad that you had a comfortable stay. Please come and visit us again next time.

Response from Property: Thank you for sharing your review. We are honored that you chose this hotel because you can cook your own meals and the location is close to work and friends' homes. The room is small, but it is said to have all the necessary facilities. In addition to the standard room, the hotel also has a 24 square meter double bed room and a 36 square meter family room. Please consider using a larger room next time. All our staff will do their best to ensure customer satisfaction. We look forward to your next stay.

Response from Property: Thank you for sharing your review. We are honored that you chose our hotel, which is located next to JR Nishi-Kawaguchi Station. We are also glad to hear that you were satisfied with our facilities and clean sanitary conditions. All our staff are very happy to provide you with a comfortable stay. We look forward to seeing you again in the future.

Response from Property: Thank you for sharing your review. Regarding the dry environment of the room, the proximity to the departure station, the need for people who are sensitive to noise, the number of people in the store is good, and the occasional problem with the wash basin and water tank. Your valuable feedback was received. We will take your opinions seriously and will work hard to improve. In addition, thank you for providing information about returns. We will continue to work hard to improve customer satisfaction.

Response from Property: Thank you for sharing your review. We are glad to hear that the property is south-facing and has a good environment. The sunny rooms provide guests with a comfortable stay and allow them to relax. We hope to provide you with a more pleasant stay in the future.

Response from Property: Thank you for sharing your review. We are glad to hear that you have stayed in our hotel many times and that you are satisfied with the comfortable stay. Your support and kind words are the reward for our efforts. We will continue to work hard to provide the same excellent service in the future. We look forward to seeing you again.