Pullman Nanchang Sunac

Pullman Nanchang Sunac Reviews

Pullman Nanchang Sunac

No. 577 South Longpan Street, Nanchang, ChinaView Hotel Details
Pullman Nanchang Sunac
Pullman Nanchang SunacPullman Nanchang SunacPullman Nanchang Sunac
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Pullman Nanchang Sunac Guest Reviews

4.5/5
Great
1339 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All Reviews(1339)
Positive reviews(1266)
Reviews with photos/video(254)
Classy environment(200)
Friendly front desk staff(170)
Delicious breakfast(130)
Easy to get around(104)
Close to metro(61)
Secluded lake view(26)
Luxurious(12)
Negative reviews(73)
Guest User
Guestroom - with View (Double bed)
Stayed in Jan 2024
Business travelers
21 review
4.5/5
Great
Posted on Jan 20, 2024
Nice hotel for business travelers not far from train station excellent front desk service
Guest User
superior Room with 2 single bed
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Aug 30, 2023
设施:OK 卫生:OK 环境:OK 服务:OK
Guest User
superior Room with 2 single bed
Stayed in Mar 2024
Business travelers
3 review
4.5/5
Great
Posted on Mar 16, 2024
Good hotel just need a to go that little bit extra
Ibrahim_gaya
Guestroom - with View (Double bed)
Stayed in Jul 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 23, 2023
I really enjoyed it
Юрий Иванов
Guestroom - with View (Double bed)
Stayed in Jul 2023
Couples
13 review
4.0/5
Very Good
Posted on Sep 21, 2023
Nice hotel . Close to subway station with good view on the lake .
Patil
Guestroom - with View (Double bed)
Stayed in Mar 2023
Friends
44 review
4.5/5
Great
Posted on Jun 22, 2023
Nice hotel and prefer to stay in future too .
Ko Yun
Guestroom - with View (Double bed)
Stayed in Mar 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Good place
Kdclassic
Grand Deluxe Lake View King
Stayed in Jan 2022
Friends
2 review
5.0/5
Outstanding
Posted on Jan 10, 2022
The hotel is very nice and the receptionist are friendly and helpful! My staying there with my girlfriend was amazing. Thanks to joy and Kloe” They are good listener and helpful in teams of translations! See you next time
Response from Property: Distinguished guests: Thank you for your perfect comments. Your support and encouragement are the biggest motivation for us to move forward
Jin
Stayed in Jun 2021
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 25, 2021
Service level is good. But I recommend to make database of customer. I usually stay here once a month, but I have to listen/ask same thing at front office. Sometimes I feel I’m talking with robots. If you can improve it, it will be the best. Thank you
Response from Property: Dear guest: Thank you very much for taking the time to tell us about your stay at the Pullman Nanchang Sunac. I'm sorry to fail to meet your expectations, please allow me to express my sincerest apologies to you. At Pullman, we strive for continuous improvement, hoping to provide every customer with a high-level experience, so your feedback is very important to our improvement. Please rest assured that we are taking appropriate measures to solve the existing problems and prevent them from recurring in the future. Thank you very much for informing us of your concerns, and hope to have the opportunity to provide you with better service in the near future. Sincerely, Guest Experience Manager Pullman Nanchang Sunac
Guest User
Guestroom - with View (Double bed)
Stayed in Dec 2021
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 16, 2021
excellent
Anonymous User
Guestroom - with View (Double bed)
Stayed in May 2024
Other
4 review
4.0/5
Very Good
Posted on May 26, 2024
I bought the tickets for Jolin Tsai's concert at the last minute. I saw that all the hotels in Nanchang were sky-high. I have always had a good impression of Accor hotels, but this one needs to improve a lot. 1️⃣The mini bar in a five-star hotel is empty? 2️⃣After taking a shower and taking off my clothes, I wanted to ask the front desk to buy me a cup of Sprite across the street. The front desk guy promised to help ask the aunt who was free. I waited for half an hour but there was no response... I had to call back 3️⃣After the concert, I stayed at the hotel. The front desk lady was kind enough to upgrade my room, but you should know that the 12th floor is the wedding floor. I don't know what customs are in Nanchang. I was catching a 10:40 train in the morning, but I was woken up by a wedding before 6:30. Shouldn't the staff be more considerate? 4️⃣There are too few types of breakfast, which is similar to Holiday Inn Express... Pros: Very close to the subway entrance, very close!
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Response from Property: Dear guests: Hello! Thank you for your comments. Your support and encouragement are the greatest motivation for us to move forward.
Guest User
superior Room with 2 single bed
Stayed in May 2024
Business travelers
4 review
1.5/5
Posted on May 16, 2024
Booked Pullman, but was moved to the next door Shepard. Checked in at around 9pm. The window of the first room could not be locked. It was past 10pm when I moved to the second room. After washing up at around 11pm, I found that the light could not be turned off. I called someone to fix it again at around 11.40pm. Both rooms had problems. I had to pack my luggage. I didn't dare to change for the third time. It was very bad... There were handprints on the wall... The timid ones dare not stay. There were strange noises in the room at night. I got up to check several times and basically didn't sleep all night. It should be normal for the room to have problems. There was no apology. Is this kind of hotel still a five-star hotel? It's terrible.
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Xingqiwufuren
Guestroom - with View (Double bed)
Stayed in May 2024
Family
5 review
4.2/5
Very Good
Posted on May 5, 2024
Room Facilities: A bit old, need to be replaced. The carpet may be old, and it has a faint musty smell. It also needs to be replaced! The hotel service is still good, friendly and enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your comments. Your support and encouragement are the greatest motivation for us to move forward.
Anonymous User
Guestroom - with View (Double bed)
Stayed in May 2024
Friends
4 review
2.2/5
Posted on May 3, 2024
The overall hygiene is too poor. When I entered the room, I saw hair on the bed. It was unbearable. In addition, the shelf under the sink was deformed, and there was no paper towel on the sink. The experience was too bad. This is a real review for reference for friends who are considering staying.
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to tell us about your stay. I regret that we failed to meet your expectations. Please allow me to express my sincerest apologies. Regarding the issue you mentioned, we will increase daily inspections and prevent it from happening again in the future. We apologize for the inconvenience.
Buaichimaqiudemao
Guestroom - with View (Double bed)
Stayed in May 2024
Family
3 review
4.6/5
Great
Posted on May 3, 2024
For a family trip, we booked a package with free tickets to Sunac Land. If you don't really like amusement parks and you have small kids, you might as well not buy the package. The hotel is pretty good overall. The facilities are a bit old, but the service is good and the breakfast is rich.
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to tell us about your stay. I regret that we failed to meet your expectations. Please allow me to express my sincerest apologies. Regarding the issue you mentioned, we will increase daily inspections and prevent it from happening again in the future. We apologize for the inconvenience.