Pre-arrival:
Get your driver's contact details and number plate via email or the app 24 hours before pick-up.
At the airport:
•Open the Trip.com app → "My bookings" → Live driver GPS tracking.
◦No signal? Head to the designated meeting point (e.g., "Arrivals level, door 2").
Got questions?
Call Trip.com's 24/7 support for instant assistance.