Apartments in Victoria, Australia

Thank you to helpful and accommodating staffs which made out a positive experience. We hope to come back and book again another room for my family 😊

The hotel's location is excellent, right in front of an MRT station, making transportation very convenient. There's also a small convenience store and a mala tang restaurant nearby. The main source of noise comes from the adjacent parking garage, where people sometimes chat, get drunk, and shout. Generally, the hotel staff are friendly and helpful, and the cleaning staff are also very willing to provide whatever you need. Plus, having a small kitchenette is a bonus, and you can exchange or borrow a hairdryer. For the price, it definitely offers good value. So, for the other aspects like noise, wearing earplugs helps, and the cleanliness is also up to par.

This is my second stay, and I'm very satisfied. The apartment is spacious and bright, the room is very clean, and the kitchen is well-equipped for simple cooking. The front desk staff were also very welcoming. The hotel is located in the landmark Box Hill apartment building, right above Box Hill Central, with a food court, station, supermarket, and Asian supermarket all downstairs – very convenient!

1 bedroom apartment was very average, you can definitely get nicer accommodations in the CBD for a similar price. Balcony was almost non existent only a small metal frame to stand on, no outdoor seating. The kitchen had a stove top but no pots or pans to use. The bed was very average, I slept ok but it was an old poor quality mattress . Would not stay here again.

We stayed at this hotel on the way to Sydney, cost-effective, clean and comfortable, can meet the needs of a short stay. Especially we asked about the method of catching crabs. The boss lent us three crab cages. There were some harvests. I was very happy 😃 and I will come again next time!

It would have been good except for the large western facing windows left without blinds down and an electrical setup that turns the air conditioning off when no one is in the room. So we arrived to stifling heat, and an air conditioner that doesn't really cool the bedrooms, and no fans or windows in the main bedroom. Most other things were good, but having a comfortable room is fundamental and the apartment just isn't set up for that. We enjoyed the location and the pool. We can't really speak to service levels cos we didn't ask for, expect or get any. It was a bit frustrating that the hotel only had a booking for 4 adults when we made a booking for 2A+3C on trip.com but who knows who was responsible for that.

Not recommended for those who value their personal data security and privacy. Not recommended for internati9nal travellers who may not have enough charge on their phones to complete 3 forms, then download and set up an app that requires constant internet and Bluetooth connections. Booking required multiple insecure methods of sharing credit card details and identification documents along with 2 forms to fill out with personal details and an app to download in order to gain access to the Building entrance, Elevator, and Apartment. None of this information was given to me prior to booking. I would not have stayed here if I had known the extent of insecure transmission of personal information and amount of admin and work required just to check in and stay one night. I work in this space and know the risks. Management is putting guests personal data at risks with the excessive documentation requests. FYI, requiring someone to send credit card PICTURES and ID pictures over email is completely insecure. This is bizarrely at odds with the excessive security to get into the building. The constant need to carry your phone everywhere or you'd be locked of the apartment or even the whole building was extremely stressful. In terms of the actual room, once I got in, the bed, kitchen, lounge and floors were clean but the toilet had not been cleaned in a long time. This was not nice. You could see parts under the rim had not been cleaned in years. Toilet had also been recently used and not flushed properly upon arrival. I did not take photos of any of this, it was too gross. I ended up buying paper cups as the glasses/cups as those supplied were not clean, tried to take a picture but it's hard to see. They were covered in fingerprints and fibres of some kind. The view was nice and loungeroom was great, study nook was extremely handy for remote work. Balcony tiles are moving and could be a tripping hazard. Laundry was well equipped but did not have time to use it.

We stayed for one night and found the self-check-in and check-out process very easy and convenient. It was also great to have a dedicated parking space for each car. The interior was a bit loud, with a ”school trip” or ”auntie style” vibe, but everything was functional. We really appreciated the well-equipped kitchen and the heating mats in the bed, which were a nice touch for the colder weather. Overall, it was a good, practical stay.

The location is very good, it is very convenient to go out for dinner and shopping. You can see the seaside at a glance. The front desk helps to book a taxi for tomorrow. Very enthusiastic. The bad thing is that there is no 24-hour service. For example, at this moment, the room has noise from the refrigerator. I don't know how to solve it. It is very troublesome~ Figure 2 and Figure 3 are a nearby Japanese restaurant~

My stay at Imagine Marco Apartments in Melbourne this time was even better than I expected! First off, the location is incredibly convenient. It's just a short walk to Southern Cross Station and tram stops, making it super quick and easy to get to the CBD. Whether you're going downtown for shopping, good food, or catching transport, it saves a lot of time. Plus, there's a big supermarket and an Asian grocery store downstairs, which is very handy! The apartment facilities are new and complete, and the room itself was clean, tidy, and comfortable. I could even enjoy a beautiful city view from the window. What touched me the most was how enthusiastic all the staff were! From check-in, they were all smiling and very proactive in helping and offering tips on things to do around the area. My accommodation experience this time was absolutely faultless. Next time I come to Melbourne, I will definitely choose this place again!