GGuest UserThe manager there is very friendly, I was supposed to checkout at 11Am but got emergency call so I left the apartment without taken my bags and my stuffs were scattered all over the apartment, the manager called and seek permission to arrange my stuffs and put on safe place, I came back late and I need a room to rebook to unfortunately the place was fully booked but the manager helped me by booking new luxury apartment for me and the worst thing was that it was raining but she passed the rain to bring my bags
GGuest UserThe response was too unfriendly that I booked a room cheaper than usual due to a hotel mistake ~ I tried to check in at 10 pm, but I made the wait for more than an hour and a half to confirm, so I connected to Trip.com customer center. I admit it wrong because I'm feverish and grab it in the room I booked ~
I thought it was cheaper than anywhere else, but I booked it because I thought it was a promotion period or something, but the staff only changed their responsibility and the manager was annoyed because the response was late~
There is no elevator, so you have to walk to the fourth floor ~
SSuyoyonThere are only churches and houses in the area, so it is very quiet at night, but the roads are unpaved from part of the way.
The living room and bedroom are separate and spacious, but there were frequent power outages, so they installed a generator each time.
GGuest UserWe enjoyed a very good rest time at the hotel. The staff are very enthusiastic. Our needs have all received timely assistance! I will choose this hotel again next time!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.