Apartments in Casablanca-Settat, Morocco

I stayed at this hotel for one night after a very long 21-hour flight. When I arrived, the receptionist was helpful and welcoming. He told me I could call anytime if I needed assistance, which I appreciated. However, the phone in my room was not working. Unfortunately, this became a problem the next morning. When I woke up and went out for an early walk—since it was my first time in Casablanca—I opened my door and stepped directly onto a flooded hallway. I was staying on the second floor and had no idea there was water outside. As a result, my socks and winter slippers got completely wet. I tried to call the front desk, but the phone was still not functioning. I then went downstairs to inform the staff, but there was no one at the front desk at that time. When I first arrived, I was impressed by how the room looked. However, I noticed that there were no bathroom slippers or hotel slippers provided, which was uncomfortable, especially since it is winter. On a positive note, the hotel is located in a convenient area with nearby cafés and restaurants, which is a plus. Overall, the hotel has potential, but better maintenance, working in-room communication, front desk availability, and basic amenities would greatly improve the guest experience.

Hello, our stay was pleasant, the staff was very friendly, but we booked for 3 people while the tax charged was for 4. Please take the necessary steps to correct this. Regards

Отличные апартаменты. Очень большие по площади, хороший ремонт. Было чисто. Единственное, что была большая проблема с тем, как туда заехать вообще. У нас не было сим карты и когда мы туда приехали, молодой человек не смог объяснить, что именно он нас может заселить и показать, где ресепшен. Мы долго бродили по этажам, пытаясь понять, где же этот ресепшен, наверно, стоит повесить вывеску.

I had the people above in the room , great welcome

The room was decent and really appreciated the Shower amenities. There was construction work nearby so it wasn’t very convenient to park. What we didn’t appreciate is that the hotel gave us a Studio instead of the apartment we initially booked without informing us. We asked many times but we never had a solution offered. Also, You should ask to get towels and toilet paper. They were not provided.

The shower capacity is not large enough to support shampoo and bath, others are perfect, service and environment, opposite the Carrefour door 300 meters is the bus to any tourist attractions

pretty good Service: Good Environment: good Health: good Facilities: Hair dryer should be contacted in advance with room service

I highly recommend this flat . Both the service and amenities deserve the 5/5 rating. The service was always prompt and polite, and the facilities were clearly high-quality and spotless. It truly exceeded my expectations and made for an excellent stay.

Very nice calm place to take a rest far away from city crowd