Featured facilities: Kitchen, Laundry Service (On-Site), Clothes Dryer
Very Good
72 reviews
8.2/10
1 night
From CAD 199
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8.8/10
Very Good
GGuest UserNot a good experience at Numa Hallen. NOT RECOMMENDED. Rooms are big, clean and quiet. However, the “hotel” is not supported by any staff.
The digital check in failed initially. We did not receive the check in email as advised. Maybe if you book directly with Numa, not a third party like Trip, this might work. Don’t know. We rang the web site and Trip advertised phone number to get a check in email. It is disconnected. This defect is recorded in previous reviews, Does anyone read these complaints?
Read the previous reviews and noted the WhatsAPP number to be found at door front. Was ready for this we thought. The WhatsAPP number only has a virtual attendant. So no verbal communication available only short text messages readable. Jumped through many hoops and eventually received our check in details on the kerb outside the hotel. Thought we would be sleeping on the street for a while.
Once inside we noted the big sign in kitchen about leaving a window open when cooking. Next morning all fire alarms in the hotel section went off. A closed window somewhere perhaps. Alarm couldn’t be shut off so we evacuated with our bags like many others. Guess it must happen often due to the prominence of the sign.
The experience wasn’t good and is a great example of technology making life more difficult. The quest to remove people from hospitality jobs diminishes the hospitality aspect. It also leaves no backup except for meaningless, valueless, unaccountable apologies.
The communications failures and fire alarm intrusion are significant infrastructure short comings.
Wouldn’t stay there again.
MMehraj u din shallaIt was so good but very hard to check in and check out ! There is no reception everything is automated but need to call the person
Yyves tanBob place is perfect! We never have much expectation since this was a last minute booking as our tour booked us an airport hotel instead of city hotel. Bob place has every small details of personal touch, with a personalised welcome card, and couple of amenities thats we loved so much. Also, they are always reachable and helpful even though its self check-in.
GGuest UserWe chose an apt because we like to do our own cooking
The stove hob didn't work and they fobbed us of with electronic responses and broken promises for our total stay of 3 days. On the last night they asked us if we would consider changing apts if one became available. What a joke the place was empty You could shoot a cannon and not hit anyone. If they did not have maintenance available they could have offered the change on the first
Night . Lots of food wasted because we had no cook top.
No front desk means that there is no one to complaint to. Their Automated electronic responses to service requests provides appalling customer service. Emails and emergency phone calls don't generate responses either. A disappointing stay.
梁梁The room is very clean and has hot water boiler. Hot shower is very good. There is a self check-in machine at the reception. My room at the street side and found noisy from the Train, but I like to listen music during the sleep, there is not a problem to me.
JJIANLANI chose this hotel to consider that the second day of the tour was at the Sculpture Park, and it was only a ten minute walk. The hotel self-service is also very convenient. If you have any questions, you can call to communicate with the hotel. The hotel is very clean and the surroundings are very good.
RRomanThe location near the station and in general is quite close to the main attractions, but the area itself is quite migrant and it is not always comfortable, unfortunately. Also big minus that there is no air conditioning system, but only ventilation, on a hot day apartments are heated quite heatfully. Operational support via WhatsApp, washing machine directly in the apartments, fully served kitchen
FFandouleIn Norway, this food is expensive and average
Renting an apartment is ideal.
There are a few things to note:
One throws garbage to be dressed neatly and with a mobile phone
Why?
Because I'm plain, slippers, back, locked out of the door
Second, wear neatly and bring a mobile phone in the room.
Why?
Because I was in the bathroom, the door was pushed open,
Cleaning staff made a mistake with my check-out time
Wear neatly and bring your phone at 2 am
Why?
Because the fire alarm went off, everyone left the building.
And finally, it's because Indian guys are cooking at 1 a.m.
What kind of curry do you make at 1 a.m.
The whole building is awake, so let's have a late night snack together.
And when they come, they will be safe.
You can laugh and cry.
It's all experience.
AAlexanderYAll good. Contact the management company before your trip, because you need to pay in advance on their website. This will also guarantee your receive unlock code on time.
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