Apartments in Setubal District, Portugal

The location of the apartment is perfect, in front of the sea, with direct access to the beach and the pool, ideal for a few days of rest. However, the services leave a lot to be desired. The apartment does not have any type of amenities, such as a bottle of water, coffee or other products usually available in 4-star accommodations. Despite having a coffee machine and a dishwasher, there wasn't even a coffee capsule or washing up liquid. There was also no drainer to dry hand-washed dishes. I requested twice, both by phone and in person, a pair of slippers and detergent for the washing machine, but they were never delivered. I even went to reception (which is in another structure) during the night, where they assured me that they would be delivered the next morning, which did not happen. In short, the apartment is spacious and well located, but the total lack of services and the lack of attention to guests' requests make the experience quite disappointing. A shame, because the space has a lot of potential.

I want to highlight the exceptional friendliness and professionalism of all the staff, who were always very attentive and ready to help. The room was magnificent, very comfortable, spacious, and well-maintained, with a simply stunning view that made the experience even more special. The location is great, very close to the beach and with easy access to the main areas of Tróia. The breakfast was also quite good, with variety and quality. Without a doubt, this is an experience to repeat and a hotel we recommend for anyone looking for rest, comfort, and an incredible view.

Good comfort, good service. There was only one problem with lifts, but it was solved. Some confusion in the breakfast service, they could review how they make the confirmation and disposition of the guests.

Apenas um aspecto a melhorar , informar mais claro onde é que o check in . Perdemos muito tempo desnecessário e até às condições de check in são óptimas apenas falta informação na reserva

There are kitchen utensils and counter induction to cook in the room. It's good to boil ramen ㅎㅎ However, if you don't have a rental car, it's inconvenient to live, so you must rent a car.

The hotel is well suited as a starting point for the fishing path - the majority of other guests were also wanders. Friendly people at the reception, good equipment. It is also nice that the facility has a private pool.