Apartments in Massachusetts, United States

Very satisfied. Before the check-in time, the luggage was stored first and went out to play. The hotel took the initiative to help us deliver the luggage to the room. The room is spacious, comfortable and hygienic, and the air conditioning is very powerful on a hot day. Will come back next time.

Great location and very secure building. Apartment was spacious for us 4 ladies. The check in process was a breeze, especially with luggage drop off. The only thing we had an issue with was that there was 1 washcloth in the entire apartment. Also the sheets in one of the rooms were very scratchy and rough-almost as if they were new. Just some things to consider for the crew. Would still absolutely recommend this rental!

After staying here for many days, I really don’t understand why I have to change rooms every day if I extend my stay. I also told them many times that I wanted a room with a sunny side. The result can be summed up in two words: rigid. There will be no flexibility. Until I moved out, I still didn't understand why I had to change rooms when I extended my stay. Very poor experience. The room is very clean. The floors are old.

A lot bit loud due to it being next to a main road but besides that it was great.

Writing about our recent stay at 20 Temple Place from October 18th to October 21st, 2024. The experience was unacceptable on many fronts. 1. Elevator Failure ~ When we booked this rental, one of the key features was the availability of an elevator, as my husband (age 77, with a hip replacement) and I (age 74) cannot easily navigate stairs. Unfortunately, after the first day, the elevator broke down and remained out of service for the remainder of our stay. We had to climb up and down four flights of stairs multiple times a day, which was physically grueling, especially for my husband due to his medical condition. What is more concerning is that, when we reached out about this issue, we were informed that they are already aware of the problem, yet neither disclosed this to us before our arrival nor made any efforts to resolve it during our stay. 2. Substandard Conditions of the Property ~ Aside from the elevator, the overall condition of the apartment was far below the expectations set by your listing. Specific issues include: • The bed: It was like sinking into a marshmallow with no support, making it extremely uncomfortable to sleep. • Street noise: The noise levels were unbearable at night, leading to very little rest. • Shower issues: The water temperature fluctuated unexpectedly, and the water pressure was inconsistent, which made showering unpleasant. • Couch: It had no support—when sitting, the bottom simply gave way, making it uncomfortable to use. • TV: It did not function at all, displaying endless error messages. • Cleanliness: We found dirty socks from a former tenant under the bed, which is completely unacceptable in terms of cleanliness. • Kitchen: It was poorly equipped with nothing useful for cooking, despite the listing suggesting otherwise. We would have relocated, however, all hotels were booked as this was a popular weekend in Boston.

Very satisfied. Before the check-in time, the luggage was stored first and went out to play. The hotel took the initiative to help us deliver the luggage to the room. The room is spacious, comfortable and hygienic, and the air conditioning is very powerful on a hot day. Will come back next time.

Great location and very secure building. Apartment was spacious for us 4 ladies. The check in process was a breeze, especially with luggage drop off. The only thing we had an issue with was that there was 1 washcloth in the entire apartment. Also the sheets in one of the rooms were very scratchy and rough-almost as if they were new. Just some things to consider for the crew. Would still absolutely recommend this rental!

A lot bit loud due to it being next to a main road but besides that it was great.

Writing about our recent stay at 20 Temple Place from October 18th to October 21st, 2024. The experience was unacceptable on many fronts. 1. Elevator Failure ~ When we booked this rental, one of the key features was the availability of an elevator, as my husband (age 77, with a hip replacement) and I (age 74) cannot easily navigate stairs. Unfortunately, after the first day, the elevator broke down and remained out of service for the remainder of our stay. We had to climb up and down four flights of stairs multiple times a day, which was physically grueling, especially for my husband due to his medical condition. What is more concerning is that, when we reached out about this issue, we were informed that they are already aware of the problem, yet neither disclosed this to us before our arrival nor made any efforts to resolve it during our stay. 2. Substandard Conditions of the Property ~ Aside from the elevator, the overall condition of the apartment was far below the expectations set by your listing. Specific issues include: • The bed: It was like sinking into a marshmallow with no support, making it extremely uncomfortable to sleep. • Street noise: The noise levels were unbearable at night, leading to very little rest. • Shower issues: The water temperature fluctuated unexpectedly, and the water pressure was inconsistent, which made showering unpleasant. • Couch: It had no support—when sitting, the bottom simply gave way, making it uncomfortable to use. • TV: It did not function at all, displaying endless error messages. • Cleanliness: We found dirty socks from a former tenant under the bed, which is completely unacceptable in terms of cleanliness. • Kitchen: It was poorly equipped with nothing useful for cooking, despite the listing suggesting otherwise. We would have relocated, however, all hotels were booked as this was a popular weekend in Boston.

Very satisfied. Before the check-in time, the luggage was stored first and went out to play. The hotel took the initiative to help us deliver the luggage to the room. The room is spacious, comfortable and hygienic, and the air conditioning is very powerful on a hot day. Will come back next time.

Great location and very secure building. Apartment was spacious for us 4 ladies. The check in process was a breeze, especially with luggage drop off. The only thing we had an issue with was that there was 1 washcloth in the entire apartment. Also the sheets in one of the rooms were very scratchy and rough-almost as if they were new. Just some things to consider for the crew. Would still absolutely recommend this rental!

A lot bit loud due to it being next to a main road but besides that it was great.

Writing about our recent stay at 20 Temple Place from October 18th to October 21st, 2024. The experience was unacceptable on many fronts. 1. Elevator Failure ~ When we booked this rental, one of the key features was the availability of an elevator, as my husband (age 77, with a hip replacement) and I (age 74) cannot easily navigate stairs. Unfortunately, after the first day, the elevator broke down and remained out of service for the remainder of our stay. We had to climb up and down four flights of stairs multiple times a day, which was physically grueling, especially for my husband due to his medical condition. What is more concerning is that, when we reached out about this issue, we were informed that they are already aware of the problem, yet neither disclosed this to us before our arrival nor made any efforts to resolve it during our stay. 2. Substandard Conditions of the Property ~ Aside from the elevator, the overall condition of the apartment was far below the expectations set by your listing. Specific issues include: • The bed: It was like sinking into a marshmallow with no support, making it extremely uncomfortable to sleep. • Street noise: The noise levels were unbearable at night, leading to very little rest. • Shower issues: The water temperature fluctuated unexpectedly, and the water pressure was inconsistent, which made showering unpleasant. • Couch: It had no support—when sitting, the bottom simply gave way, making it uncomfortable to use. • TV: It did not function at all, displaying endless error messages. • Cleanliness: We found dirty socks from a former tenant under the bed, which is completely unacceptable in terms of cleanliness. • Kitchen: It was poorly equipped with nothing useful for cooking, despite the listing suggesting otherwise. We would have relocated, however, all hotels were booked as this was a popular weekend in Boston.

The alley is very quiet, next to the Congress, and there is a convenience store at the intersection. The location is very good. Boston is quieter than New York and is more suitable for a short stay. The room I booked was on the third floor. It was difficult to carry too much luggage. There was no elevator. On the first night, I could hear people walking upstairs and talking in the next room. It was very quiet during sleep time. The room has a coffee machine, microwave, and toaster. Use a coffee machine to drink hot water, just don't put in the coffee.

After staying here for many days, I really don’t understand why I have to change rooms every day if I extend my stay. I also told them many times that I wanted a room with a sunny side. The result can be summed up in two words: rigid. There will be no flexibility. Until I moved out, I still didn't understand why I had to change rooms when I extended my stay. Very poor experience. The room is very clean. The floors are old.