Hotel near Centro,Santiago100% of visitors choose this area
GGuest User2025.11.23
It was OUTSTANDING, everyone at this hotel provides the best service a 5 Star hotel can give.
From the concierge all the door people, the front desk, to the RESTAURANT where I had the BEST salmon Salad ever, (I asked to please put on the grill my raw salmon and it was late at knight, they were closed, they where cleaning) and they pleased me any way, I even asked if I could take it into my room, and they gave me Room service.
I LOVED THIS HOTEL!, I will highly recommend it to EVERYONE
The front desk staff doesn't seem to have any interest in working. No greeting and blackface throughout. Saw us struggling with luggage at the front door without providing any assistance. Both just stare at you. This hotel is very expensive with poor service. I guess you pay for the location and convenience.
Hotel near Centro,Santiago100% of visitors choose this area
LLena Mcls2026.03.13
This is the third hostel I stayed in in Santiago and it was by far my favorite! The staff is super friendly and helpful. A special shoutout to Cristian who goes beyond for the customers and makes you feel right at home. I can’t thank him enough for all his support! Apart from that the facilities are great, beds are comfortable and the social areas are nice!
According to the client, it is located in the north of the capital Santiago, where safety is the top priority and the surrounding environment is also good. It is only 20 minutes away from the airport and is convenient for travel.
Hotel near Centro,Santiago100% of visitors choose this area
AAaron hong2025.04.06
The location is very good, you can walk to Plaza de Armas and the Presidential Palace. There is a market nearby today, Saturday, and it is very lively. I think it is very cost-effective. This time I flew back and forth on my in-depth tour of Chile, and I chose this place for all 4 nights
Hotel near Centro,Santiago100% of visitors choose this area
LLYinUS2024.12.28
The hotel is not far from the city center, the location is OK, but the surrounding feels unsafe, the sanitation is OK, but the room is not cleaned every day, the breakfast is really good!
Hotel near Centro,Santiago100% of visitors choose this area
AAnonymous User2025.07.20
I stayed here in Chile.
The surrounding area has some safety issues, but the hotel's security is excellent. As long as you don't go out at night, there's no problem.
The rooms were also very clean, and considering the price, it was an excellent value for money hotel.
The front desk staff were also friendly, so I highly recommend it.
Came back here again after 5days trip to easter island. It is good that they keep the luggages.
Location is just perfect. Three minutes from costanera center and 5 minutes from MUT.
VERY nice neighborhood.
Amazing
116 reviews
9.4/10
Price from
MYR 374
per night
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8,3/10
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GGuest UserSure! Here's a sample review for a hotel:
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**Exceptional Stay at The Grand Harbor Hotel!**
I recently had the pleasure of staying at The Grand Harbor Hotel, and I must say it exceeded all my expectations. From the moment I arrived, I was welcomed by the friendly and professional staff who made check-in quick and easy. The lobby was elegantly designed, creating a warm and inviting atmosphere.
My room was spacious, spotless, and beautifully decorated, with stunning views of the harbor. The bed was incredibly comfortable, and the amenities provided ensured I had everything I needed for a relaxing stay. The complimentary Wi-Fi worked seamlessly throughout my visit, which was a huge plus for both business and leisure purposes.
The hotel’s on-site restaurant offered an outstanding dining experience. The breakfast spread was extensive, featuring fresh, delicious options to start the day. I also had the chance to try dinner at the hotel’s restaurant, and the food was top-notch, with creative dishes that were expertly prepared.
One of the highlights of my stay was the hotel’s spa, which provided a serene and rejuvenating atmosphere. The services were indulgent, and the staff were professional and attentive.
The location is perfect—close to the city center, making it easy to explore local attractions, but also peaceful enough to enjoy a restful night’s sleep.
Overall, The Hotel provided a truly memorable experience, and I look forward to staying here again on my next visit. Highly recommended!
MMarcelomy personal experience was excellent. I used the hotel as a base while I travelled to different parts of Chile and also a side trip overseas. They accommodated my request to live my main bag in storage while I used my smaller bags to travel. Staff was always friendly and the food at the restaurant was great, the staff in the restaurant were very nice also. I love the location, next to the Costanera Centre and the San Cristobal Metropolitan Park. Went for hikes around the park many times
aAtransfer to the airport or Uber is really convenient as one of the motorway to the airport is close by making the trip very quick.
It's not the cheapest option fro everyone but the facilities, cleanliness and location makes it worth the price.
GGuest UserThis is a story of 2 parts over 2 stays 11 days apart. The first stay was pretty good, we had a room on the 17th floor where the views were amazing The room was large and clean. The shower is a plastic insert and very slippery when wet. The shower head was large but a lot of the holes were blocked, but effective enough. The wi-fi was good, the breakfast was OK. We had lunch there as part of a group and it was very poor. The steak was like rubber. The bed was very firm and very high off the ground. So overall this stay was pretty good. However stay No2 came along. This time the room was on the 3rd floor so views of air conditioning units were in your face, but not a problem. This time there were 2 significant issues.
The floor was very dirty, feet ended up black after a shower. The second issue is that the room was located in the foyer next to the elevators. All night there was loud music which penetrated our room making sleeping difficult. We rang the night manager but he could do nothing about it as he did not know where the on/off switch was. Make sure you do not book any room around the elevator foyers.
GGuest UserWe were very frustrated upon arrival as we had advised our flight and ETA and nobody was there to pick us up. We had to pay US$32.00 to take a taxi which was crazy and upon arrival at hotel we were told that the phones were donw (as we did try to call several times without a response). There should have been some form of communication even via Whats app or email and there was none. The phones had been down since 10 am that morning. Before storm started
In the evening we had dinner and the service of 3 people was super slow with a number of people being frustrated.
On the other hand next day for lunch we had Monica and she was amazing waitress.
JJane 007The hotel’s biggest highlight is its unbeatable location, right near the airport with a free shuttle service available. The rooms are spacious and spotless, and the night-shift staff are incredibly patient and attentive. The only downside is that the Wi-Fi wouldn’t connect at all during my stay, and it was too late to sort out the issue when I noticed it.
YYNFThe service girl at the front desk is very good. Whether arranging check-in, arranging breakfast or answering various inquiries, she does her best and is enthusiastic. Her English level is also very good. Security is always open and greeting. The beds and supplies in the house were all clean and dry. The room on the side was bright and bright, and the scenery outside the window was beautiful. The tallest tower in America on the left and the famous snow-capped mountains in the distance on the right were clearly visible. Overlooking a quiet yet lively street. It is only walking distance from the supermarket at the foot of the tallest tower, opposite the Starbucks and below, surrounded by pizza, McDonald's, KFC or other hotel restaurants. The transportation is convenient and safe. The breakfast is rich and delicious. Yogurt, cheese balls, kiwi fruit, ”sweet twists” and coffee are all my favorites.
VVIDASAFETYAccording to the client, it is located in the north of the capital Santiago, where safety is the top priority and the surrounding environment is also good. It is only 20 minutes away from the airport and is convenient for travel.
LLady KwenadiI stayed at Bbcasita - Bed and Breakfast - Hostel and unfortunately, it was a huge disappointment. The listing says it was renovated in 2024, but that’s simply not true. The place is run-down and extremely dirty—honestly, one of the dirtiest accommodations I’ve ever seen. It felt completely misrepresented.
The only good thing about this place is the staff. They were kind, welcoming, and genuinely helpful, which made the experience slightly more bearable. But even with their amazing attitude, it doesn’t make up for the state of the property.
Bottom line: it is absolutely not worth the price. For what you’re paying, you can find far better and cleaner options.
AAlexandra Staigeri had just arrived Santiago , for my first time, - i am familiar with the chain name so booked it
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from the moment i arrived, every staff member from the front desk, bellmen, housekeeping,... was so so friendly, helpful, caring. I stayed a week, ---
there is a spa, pool, bar, restaurant, outside space
i adore the nespresso machine in the room as i drink coffee
free breakfast, across from a mall and grocer...
just take an uber to town
nearby to parks and hillside viewpoints
clean, comfortable, quiet, just made sense
--- fantastic customer service all around ...the bed was huge, and very comfortable
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