Each room is clean
There is also a private pool
However, the chef of the private restaurant is terrible. (He is a young Indian, and his skills are not very good.)
The owner is unfriendly, but the staff is friendly.
If possible, use the 2nd floor room. (It is cleaner,,)
Taxi fare from the airport to the hotel is 10 Fijian dollars
If you take a taxi, it is 30 Fijian dollars per hour (The beach resort <Yatule> resort & spa, which takes 1.5 hours by taxi, is so-so~~.
(However, as of April 2025, the access road is under construction) - Vehicles are allowed to pass)
Enjoyable stay with standout staff… just a few areas to improve
Overall, I really enjoyed my stay at Crowne Plaza. The resort atmosphere was fun and relaxing, and the team truly made us feel welcome.
A few things could be improved: room service options were limited, so if you wanted something better you had to leave your room and go to the restaurants rather than having it delivered. Also, housekeeping wasn’t as thorough as it should be. There was hair in the bathroom, and the grout plus corners/crevices needed more attention. We also dealt with a constant flickering light in our room.
That said, the staff were kind, friendly, and responsive, and they didn’t hesitate to fix issues once we brought them to their attention, which I really appreciated. Special shoutout to Temo at La Bottega Italian Restaurant, Esa and Kelly who made our nights at the Urban Sugar Beach Club an absolute blast, and Esava and Jo from concierge made sure we were well taken care of! The resort also had amazing activities planned during the Christmas holiday for all ages!
Despite the few issues, I’d still recommend staying here, especially for the great service and lively resort vibe.
Excellent resort hotel short walk from Latoka centre. The rooms were large, comfortable and clean. There is a guest laundry in the hotel and a good supermarket and wine store nearby. The breakfast was quite good but not amazing. The staff were excellent. Ignore Google Maps in Latoka as it takes you the long way around or into one way roads going the wrong way. Dinner at the Fiji Northern Club or the smokehouse at the South Seas club recommended.
Where do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends
Second time for us to stay here this hotel!
This time we were able to stay at the pool view, we appreciate the kind help from reception assistance manger Aman as well as Keleshi’s help!
We recommend Intercontinental if it’s first time to visit Fiji because of below reason!
-friendly stuffs who are willing to help us always with beautiful smiles! May stuffs try to remember us and feet us personally which makes it it stay even more pleasant and we can see that they do it from their heart!
-spacious dining with great choice of food for lunch/dinner with love music everyday and some activities at the bar lounge
-Intercontinental has got public beach just in front and we can enjoy beach as well as Infinity pool for adults. What I love about this hotel is that we don’t need to go other places to enjoy beach as we can get to see colouful fishes with our own snorkels!
-spacious room and bathtub on a big balcony is something great and you can relax at the balcony even it’s raining day!
Thank you for the another beautiful stay and we will definitely come back!!
Great ocean swimming with a mountain view on the beach! Efficient facilities with kitchen, washer and dryer. A Korean market and restaurant within walking distance. Prompt airport pickup shuttle service.
Very nice hotel, there are many activities at the front desk, and the hotel also has its own pier. We were on a business trip so we didn't experience it, but overall we were very satisfied, and the restaurant was also good.
The room service was quite poor. We check-in and no towels were present in the room. We called room service to request for towels and we didn’t get them after 2 hours of our request. Even after waiting for the 2 hours, only 2 shower towels were provided and nothing more.
Amenities were good overall.
Very Good
129 reviews
8.8/10
Price from
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8.5/10
Very Good
GGuest UserOMG what a AMAZING LOCATION, could not fault anything about The Hilton, especially the staff, they are just beautiful happy people who provide exceptional service😊 the food was DELICIOUS & the cocktails AMAZING. We will definitely be recommending The Hilton to all our family & friends & will be booking another trip very soon & on behalf of my Husband & I , we would like to say a BIG BIG VINAKA to all the Management & Staff 😊❤️🙌🏻
EEvɛɛThe stay here was lovely, wonderful. Clean place. Great service, very friendly and helpful staff. The only issue we had was the phone calls to reception was not answered. Unsure why but it would ring and ring and ring and no one picks up. As we were abit far from the reception area... Im an emergency it could be a problem. Luckily there was none but I think they need to look into it.Luckily there was none but I think they need to look into it. But otherwise we had a great stay.. I would recommend the massage too... Best decision we could have made. The girls did great.
GGuest UserThe hotel boasts a great location, a comfortable distance from the city center. The breakfast spread was exceptionally plentiful and catered wonderfully to Chinese palates. Dinner was also extensive, and the ambiance was excellent, with music playing throughout. It's truly ideal for a trip.
SsabsabhoThe road to the resort is a bit bumpy and nothing is really near to the resort (restaurants/ convenient stores etc.), so you will need to call a taxi every time you need to go out or get supplies. The room itself is not super bright and the furnitures were a bit wear out. The resort is literally on a beach, so do expect to have quite some mosquito whenever you are on your way back to your room, and it's also tricky for travellers with big luggages to carry their bags to their rooms, since there are few steps of stairs to the door of your room and the pathway is sand. However, if you are here for a short stay, I think it would be ok to look past that.
If you are looking to stay for a night in Nadi, and going to the islands for the next few days, I suggest looking for other accommodations in downtown Nadi, such as Nalagi Hotel. As we drive past other hotels such as Mercury Hotel, it seems like a motel as well, so it might be best to look for something downtown.
Ttentententen10All the staff provided excellent service.
I stayed in a dormitory, and on that day I was very tired from activities and couldn’t climb up to the top bunk. I asked the staff for help, and fortunately a bottom bunk was available, so they kindly let me switch. Thanks to that, I had a comfortable night.
Even though my flight was delayed, the airport shuttle service still waited for me with a clear sign, which made it easy to find.
They kindly offer luggage storage as well, which was very convenient before check-in and after check-out.
Thank you for the wonderful service!
GGuest UserThis is not up to standard with a 5-star resort. Overall it’s a nice stay, but overpriced and don’t go expecting 5-star luxury. It unfortunately has not kept up with the maintenance it has needed over the years.
Negatives
- had aircon issues and slept without aircon, they moved us rooms to fix this
- had a leak above our shower in both tooms
- fridge was broken in both rooms
- lack of pool towels for number of guests, tried getting a pool towel on multiple occasions to be told they were out. When we eventually got some they were stained.
- lack of snorkle gear for guests, we unfortunately couldn’t snorkle because they were always out. We spoke to other guests who went and bought some because they couldn’t get any either
- aircon in rooms is very loud
- internet access drops out constantly
- we couldn’t watch tv as the internet was down for netflix on the tv and we were told we could only watch it on phones or ipads
- food menus in the room are dirty and falling apart
Positives
- most of the staff is really friendly
- adults only pool is calm and quiet
- good assortment of activities and things to do in the hotel
- staff is mostly helpful when you need things
We actually tried to refund the end of our stay so we could leave. I wouldn’t recommend it to people and just know if you do stay here it is more like a 3 to 4 star resort.
DDeLCaiEnjoyable stay with standout staff… just a few areas to improve
Overall, I really enjoyed my stay at Crowne Plaza. The resort atmosphere was fun and relaxing, and the team truly made us feel welcome.
A few things could be improved: room service options were limited, so if you wanted something better you had to leave your room and go to the restaurants rather than having it delivered. Also, housekeeping wasn’t as thorough as it should be. There was hair in the bathroom, and the grout plus corners/crevices needed more attention. We also dealt with a constant flickering light in our room.
That said, the staff were kind, friendly, and responsive, and they didn’t hesitate to fix issues once we brought them to their attention, which I really appreciated. Special shoutout to Temo at La Bottega Italian Restaurant, Esa and Kelly who made our nights at the Urban Sugar Beach Club an absolute blast, and Esava and Jo from concierge made sure we were well taken care of! The resort also had amazing activities planned during the Christmas holiday for all ages!
Despite the few issues, I’d still recommend staying here, especially for the great service and lively resort vibe.
GGuest UserI stayed here for two nights in a dorm, lodge 1. I had a top bunk and there wasn’t a railing so I was pretty worried about falling out. Also there weren’t any plugs inside the room - only one outside in the washroom area. Apparently the other dorm lodges do have plugs and railings though.
Food is only at set times but was pretty reasonably priced! I had the split pea soup for dinner one night (5/5!) and a veggie curry the following (3/5) and a veggie burger for lunch (4.5/5). Complimentary breakfast was pretty basic but good enough! They had soy and almond milk available.
There is a cute ethical shop/cafe nearby which is so nice but other than that I don’t think there’s much else within walking distance in terms of shops.
The resort had daily activities to get involved with which is a bonus!! The pool was also very nice and the beach is great for snorkelling!
My favourite part of the beach house was the shower in the washroom area attached to the dorm/lodge. It was an outside area but secluded and the shower pressure was insane!! And nice warm water. However, the toilet itself smelt pretty bad and I didn’t dare go near it.
MM42750****1. Great location, right by the sea and close to Tanah Merah Ferry Terminal. They offer free shuttle service to the terminal for morning departures, so you don't have to wake up too early.
2. The hygiene and service are excellent. The rooms are spotless, sometimes even cleaned twice a day. Service response is very quick, much better than the other two hotels (Marriott and Crowne Plaza) we stayed at during this trip.
3. The pool slide is fun, and the gym is good.
4. You can catch crabs by the sea at night; we caught a lot, haha!
5. There's live music in the evenings, and we even caught a fire dance performance, which was fantastic.
On the downside, the food isn't as good as the other two places. The only decent option was the Vietnamese restaurant.
AacacacSecond time for us to stay here this hotel!
This time we were able to stay at the pool view, we appreciate the kind help from reception assistance manger Aman as well as Keleshi’s help!
We recommend Intercontinental if it’s first time to visit Fiji because of below reason!
-friendly stuffs who are willing to help us always with beautiful smiles! May stuffs try to remember us and feet us personally which makes it it stay even more pleasant and we can see that they do it from their heart!
-spacious dining with great choice of food for lunch/dinner with love music everyday and some activities at the bar lounge
-Intercontinental has got public beach just in front and we can enjoy beach as well as Infinity pool for adults. What I love about this hotel is that we don’t need to go other places to enjoy beach as we can get to see colouful fishes with our own snorkels!
-spacious room and bathtub on a big balcony is something great and you can relax at the balcony even it’s raining day!
Thank you for the another beautiful stay and we will definitely come back!!
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