A very nice 48 hours spent in the city of Cardiff. Holiday Inn Express was very nice & is recommended. Not far from Cardiff Bay & the city centre. Staff were polite & helpful. Rooms were very clean. Breakfast was nice. Car parking charge was reasonable.
I had a wonderful stay at Cardiff Marriott!
The location is perfect — just a short walk from the train station. The service was excellent, and the staff were incredibly welcoming and helpful. We were given a spacious room and were even allowed to check in early, which made our arrival smooth and relaxing. Overall, a great experience and highly recommended!
The hotel is located in a very nice area where it’s easy to get a taxi or walk anywhere within the town.
However, the mobile signal was quite weak, and the hotel Wi-Fi kept disconnecting - I had to log in again every time, which was quite inconvenient when trying to work.
The room had a strong smell of rubber or leather, which made me feel sick and gave me a headache throughout my stay.
The shower drainage didn’t work properly - no other drainage hole in the bathroom, and it eventually overflowed. I had to call the maintenance team to fix it.
After lying on the bed for a short while, I noticed red, itchy patches on my face, almost like insect bites. I later found out that strong detergent used in washing the bedding can sometimes cause skin irritation. That night, I slept with a clean towel over the pillow and asked for fresh bedding the next day. Although my companion didn’t have any issues, I’d recommend anyone with sensitive skin to cover the pillow with a clean towel just in case.
Overall, the services provided by the hotel were not bad, but the condition of the room and the reliability of the Wi-Fi definitely need improvement.
I couldn’t not fault the hotel, I amazing stay the staff were very helpful and friendly too. Hotel is right by central, easy access to pubs and restaurants.
The room was fabulous too OMG I didn’t wanted come home. :(
I had room service I had pasta bolognaise which was blinking lush I wanted another one.
Very clean and quiet hotel with pleasant reception staff and probably easy to access by car. Not so easy to get to by foot from Cardiff Bay station as extensive building works have closed off original pedestrian footpaths and lighting at night not very helpful. This is not the fault of the hotel but is something to be aware of.
THIS IS THE SECOND TIME WE HAVE STAYED AT ”THE HOTEL INDIGO” & IT WILL DEFINATLY NOT BE THE LAST! WE CANNOT FIND ANY FAULTS WITH THIS HOTEL AT ALL. THE STAFF ARE EXTREMELY FRIENDLY & GO OUT OF THEIR WAY TO BE HELFUL. EVERYWHERE IS SPOTLESSLY CLEAN, EVEN THE SHOWER GEL SMELLS REALLY NICE! THE BREAKFAST IS THE BEST IN CARDIFF, AS FAR AS WE ARE CONCERNED, SO MUCH CHOICE, & ITS ALL LOVELY, DON'T KNOW HOW THEY DO IT. THE CENTRAL LOCATION IS SUPERB FOR ALL ATTRACTIONS & PUBLIC TRANSPORT LINKS. THANKS FOR A PERFECT BANK HOLIDAY BREAK, SEE YOU AGAIN VERY SOON 😊
Stayed one night. Not sure if because of renovation, the reception area wasn't very welcoming, pretty much self check-in set up but staffed too. Busy hotel, popular pool, gym, need to wait your turn for sauna & steam room but Impressed with facilities. Room service food was basic. The room definitely need updating and shower pressure not great. Overall fine though, would stay again.
The location is really convenient for getting around, with train and bus stations nearby. There are also plenty of restaurants within easy walking distance, and Cardiff Castle is just a short stroll away. The room might be a bit on the small side, but it has all the necessary amenities, including a kettle. The reception staff were friendly and very helpful. It would be even better if there was a microwave! There's also a small Thai restaurant not too far away; we actually bought some food from there and ate it in the hotel lobby. Overall, it's a great place to stay. I'd definitely choose this hotel again when I come back to Cardiff.
Booked room with walk in shower and large bed. First room had interconnecting door shower over bath and double bed. Second offer of a room was a disabled room still with just double bed. Then found out that all rooms only have double bed with shower over bath. Staff were very helpful but didn’t tell us upfront so we wasted a lot of time. In fact we didn’t have enough time to eat before we had to leave for our event. So finally we had to have a snack at 11:30 when we returned. Even then we had to go out to get it as room service is only available via an app
Good location not far from centre of Cardiff. Service was poor, receptionists seemed like they didn’t want to be working there and breakfast staff like their family had just died. That said the breakfast was good quality and the room was good. Needed some cobwebs removed and mould cleaned from bathroom
Very Good
118 reviews
8.3/10
Price from
CAD 108
per night
Check Availability
See All Hotels With Bar in Cardiff
Travelers Reviews of Cardiff Hotels
See all
8.5/10
Very Good
I had an excellent stay at this hotel! From the moment I arrived, the staff made me feel welcome with their warm hospitality and professionalism. Check-in was smooth and efficient, and I truly appreciated how attentive and friendly everyone was throughout my stay. The room was spotless, spacious, and very comfortable. The bed and linens were high quality, and I slept better here than I do at home! Small details, like complimentary water, good lighting, and thoughtful amenities, made a big difference. The location is perfect—close to everything I wanted to see, yet quiet enough for a restful night’s sleep. I also enjoyed the breakfast, which offered a great variety of fresh and tasty options. Overall, this hotel exceeded my expectations. The combination of excellent service, comfort, and convenience makes it a place I would definitely recommend to anyone visiting the area. I’ll absolutely stay here again on my next trip!
I had a wonderful stay at Cardiff Marriott! The location is perfect — just a short walk from the train station. The service was excellent, and the staff were incredibly welcoming and helpful. We were given a spacious room and were even allowed to check in early, which made our arrival smooth and relaxing. Overall, a great experience and highly recommended!
Best hotel I've been to so far all the staff day/night was well mannered happy helpful joyful staff from reception to dinning down to the cleaners all have above and beyond with my stay from the moment I arrived made me feel equal as im disabled the lift access was easy to use helpful with my luggage straight away no waiting around reception was brilliant excellent communication got my room card really quickly no waiting around 3 lifts so plenty of access to floors my room was beautiful spacious easy access with quick card entrance with electric door just swap and the door opens for you with one press button to exit bathroom has all disabled access toilet bars shower seat with arm rests your able to move from side to side which helps getting to dry floor food was amazing from breakfast buffet massive selection you got to try the mixed fruit juices red and green flavour explosion have your great British fry up with a croissant and cappuccino for afters even had reserved table with easy access with out asking help with service if you want your breakfast brought too your room i highly recommend you stay in the Leonardo hotel for best stay on what ever your needs great tourist's while on your stay you have to visit the castle
Location was excellent. Right in the city centre. Don't be confused though, there are two Travelodges and we went to the wrong one first which was conveniently close to the train station. A short taxi ride took us to the correct one. Reception is unusually on the 3rd floor, but friendly staff. Your pass key will only unlock your floor which also has safety doors. Be careful not to put it near your phone as it desensitised it and it won't unlock anything - like mine, but a visit to the Reception fixed that. Felt very safe there as the automatic doors from street level lock at night, so no one could wander in off the street. A bar and cafe located on same 3rd floor as Reception was convenient for a drink and snack. Staff were very friendly and helpful. Cardiff has a large pedestrian area, so it was easy to walk to major shops, restaurants and pubs (recommend the Owain Glyndwr) and attractions such as Bute Park and Cardiff Castle were easy to walk to. The Christmas markets and Winter Wonderland were also close by and beautiful to view at night. Foreign money exchange was a short walk from hotel at the Queen Street shopping arcade entrance.
Check in was a little slow, our room wasnt ready at check in time however they gave us complimentary drinks as an apology so we had a drink while we waited am extra 30minutes or so. The ladies at reception were very polite and helpful, rooms were clean however the only downside was our shower drain was blocked and that took an army to solve. We ended up switching rooms in the end but the communication was terrible. Breakfast was good although their coffee machines seemed not to work properly for most part of the morning. Overally a good hotel, excellent location, pool was warm, sauna was good, gym was a bonus. A relaxing stay
Location is superb. A few mins walk if coming by coach. Located in Cardiff centre. Super convenient from banking, shopping to F&B. Happening street. 10mins walk or so if going to Cardiff Central train station. Good security where u need room access card to enter each floor room and also into hotel building which is inside an arcade after 7pm. Friendly n helpful staff. Clean n spacious room different furniture configuration for our 2 rooms booked. . Clean n new towels. AC room with mini fridge n a safe deposit box but mind isn't working though. Complementary Welcome drinks n snack in mini bar which only found out later on upon inquiry of Mineral water. Laminated floor which is a super point for us due to hygienic reason. Bathrobes provided bathroom will get wet easily coz without a door. . Toiletries n disposal slippers provided upon request. Body lotion, body wash, hair shampoo n conditioner provided. House keeping should be more thorough. Wastebin in bathroom not emptied for our 3days stay. Used cups not replaced with new ones at all. Sachets of drinks also not filled up. Overall, Satisfied n will come back again..
I really enjoyed my stay overall. The location was fantastic—on a beautiful street—and the hotel building itself is stunning. When I arrived, I was warmly welcomed by a very kind Italian gentleman, which gave me a great first impression. My room, though located in a separate area, was clean, modern, and nicely decorated. Everything looked fresh and well thought out. However, I was disappointed to find visible stains on the bed sheets. While I believe they had been washed, the stains hadn’t come out and the sheets were still used, which didn’t match the high standard the rest of the hotel presented. I think they should have replaced them. Another minor inconvenience was the bathroom light, which was automatic and triggered the extractor fan. This meant that even during the night, using the bathroom caused the noisy fan to stay on for a while, which could’ve been avoided with a manual light switch, in my opinion. Despite these issues, the stay was mostly very positive, but I can’t give a full five stars because of the sheets. Hopefully this can be improved for future guests.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.