Posted on Feb 23, 2026
Guest User
Overall, the hotel left a good impression: recently renovated, clean, and very conveniently located between the central railway station and the Old Town, close to one of the main entrances to the historic center. The mattress, pillows, bed linen and towels were of good quality, and the sleep comfort was excellent.
However, there are some significant downsides.
First, there is an additional cleaning fee of €53 for two nights (€26.5 per day), which represents around 40% of the accommodation cost. The cleaning was limited to making the bed; the minibar was not refilled and the towels were not changed. This fee was not clearly included in the total price at the time of booking.
Second, there is no natural daylight in the room. My room, like most rooms in the hotel, does not have windows facing outside — all windows (a glass door, a large window and a small window) face the internal hall and reception area. As a result, no daylight enters the room and the curtains have to remain closed for privacy.
Third, complimentary water is not provided. Although the three bottles of water in the minibar were not charged at check-out, which I appreciated, the absence of free bottled water as a standard amenity was surprising.
Check-in is only possible between 6:00 pm and 8:00 pm, and check-out is from 8:00 am to 10:00 am, which is much more limited than standard international practice. The room was also quite cold, and the heating system was not intuitive to operate. Additionally, since the hotel is located in a residential building, noise from upstairs (footsteps, conversations) was clearly audible, even late at night.
The hotel is good in terms of quality and location, but the additional charges and organizational aspects significantly affect the overall experience.
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Price per night from:NZD 171
Posted on Jun 30, 2026
MolmageeWhat a truly amazing stay a Masseria Della Piana! I can’t put into words what a special experience it was to stay at this beautiful Masseria!!
Staff - the staff would go above and beyond for you, there was nothing they wouldn’t do for you. All incredibly friendly, warm and welcoming, with even the owner bringing us a traditional Puglian breakfast one morning! Every single staff member we interacted with was so kind and welcoming, special shout out to Seydou and Andre (we didn’t get everyone’s name, but I would be calling them out if we had!) and to all the cute doggos and kitties on site!!
The grounds/rooms - a truly truly beautiful location. The main pool is a great size, the area in general is very peaceful and tranquil, makes for a perfect pool day! The rooms are quant and perfect for what we needed, more than enough space for three girls with lots of clothes, bags, shoes and make up! They were kept very clean by the staff, good aircon, refilled water in the fridge. Our room even had a private plunge pool which was very cute and perfect for a slow morning.
Food - the breakfast selection is great, with homemade focaccia, croissants, cakes, as well as the usual things (bread, cereal etc).
The Masseria also hosted a cooking class/dinner on our last night, almost all of the guests attended and we sat at a long table together, there was pizza, calzones and lots of wine! This was a very special experience and so glad we did it.
If you want an intimate family run experience in the beautiful Italian countryside, this really is the place for you. I honestly cannot believe anyone would give this place anything but a 5, I would give it a 10 if I could!
Thank you Masseria Della Piana for making our holiday so special ❤️
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Price per night from:NZD 457
Posted on Apr 7, 2025
Guest User
Do not stay at this dangerous hotel.
Our first room was old , smelly, and awful with a broken fridge, a kettle that could not be plugged in and peeling paint.
The second room has 3 different paint colours exposed fires and a bathroom that floods every time the shower is used.
There are holes in the ceilings, no staff apart from 1 young girl at reception.
Rooms have the cheapest, most basic facilities. The toiletries are what you would expect in a 2 star hotel.
No nescafe machine if you want sn expresso you must pay €3.50.
The hotel is run down and clearly management care only for money.
Private guest information is stored in a public cupboard. Maintenance is ignored, and breakfast is basic.
The breskfadt consists mainly of prepared sweet pastry and cakes.
A small glass of tetra pack orange juice us €5
If you wish to iron, you need to either iron on the bed or the floor..
The hotel does not have a bar that operates. There are no umbrellas or comforts of a 4-star hotel. Service is zero.
The hotel only offers breakfast. No lunch, dinner, or room service.
But the most alarming concern is the hotels noncompliance with fire safety. If there was a fire at this hotel, guests would simply lose their lives.
On both the 2nd and 3rd fll
Oor parts of the ceilings have collapsed.
The police gave arrested the hotel due to serious concerns for staff and guests.
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Price per night from:NZD 168
Posted on Dec 10, 2024
Mary Kang
What an amazing experience to stay in a Trullo at this property! My husband and I booked our stay in mid-Nov., which is the beginning of the off-season in Puglia. When we arrived, the concierge/manager, Ugo, graciously upgraded us to a loft/superior accommodation. It was fantastic! He personally walked us to our charming, Trullo, which was not only impeccably clean, but also completely modernized despite being an historic, antiquated structure. We arrived on a chilly day to find that the marble floors are heated and very toasty! The queen bed was comfy, and the updated bathroom was enormous, with a huge shower. The little dwelling even had a very well-equipped, modern kitchen if one were to stay for a longer period.
Finally, I left my small jewelry box in bathroom when we checked out. We took a 20 minute taxi ride to a train station, and apparently, during the ride Ugo tried to contact the driver to inform us that they'd found the box. Ultimately, when I discovered my oversight at the next hotel and contacted Ugo, he kindly express-shipped my jewelry back to my home in the U.S. I can't praise this property or its management highly enough. Don't hesitate to stay here!
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Price per night from:NZD 274
Posted on May 22, 2026
Guest User
Hotel Palazzo Virgilio completely met our expectations during our multi-day stay, which my wife and I spent exploring Puglia. The property is comfortable, clean, and perfectly located (close to the train station and the bus stop, from which you can quickly get to the airport).
The reception staff deserves special recognition for their great courtesy and professional approach to guests. Special thanks go to the receptionist Perla, who was very kind and extremely helpful to us.
The hotel is highly recommended as a good base for discovering the region.
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Price per night from:NZD 116
Posted on Nov 30, 2025
Alessandro Lenti
I have been very pleasant in this hotel. I have received a free upgrade to a top room at my arrival: wide, clean and equipped with a very comfortable bed.
Breakfast was another strength, rich and varied, both in the sweet and in the salt, with the unforgettable lecce pasta that made the morning even more special.
The staff has always been kind, careful and ready to meet all the needs.
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Price per night from:NZD 90
Posted on Aug 11, 2024
Italy Explorer
Then pool was okay but the birds kept on flying in and drinking from it so I got out of there to avoid avian flu which would have destroyed my vacation. They need to really keep the birds out of the pool.
They also don’t have a clothing steamer or irons so you might need to wear your wrinkly clothes or pay them and they return it back ironed the next day.
The toilets had low water pressure so sometimes to took like 3-5 flushes to get rid of all the toilet paper and poop.
The location is about 1 km from the city centre and a bit further from the Leece station.
The breakfast was comprehensive and had the standard things like hams, cheeses, pancake machine and ice creams and gelato for 15eu . This is probably a good value since a pasta is about 10-13 eu nearby anndni nthe city centre including the taxes.
I don’t know if I’d stay here again.
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Price per night from:NZD 147
Posted on Jul 14, 2025
Rowena Yin Ting
An Amazing Palazzo situated inside the ZTL. We loved the architecture and staff were very friendly and helpful. We booked two suites for our family of four but were put on two different floors. One suite on 2nd floor is as beautiful as shown in the picture. Another suite is located on the top floor which feels like a maid room in the old days. It was ok but because it’s on the top floor the temperature in the room was higher despite the Air conditioning. Nonetheless we enjoyed the stay.
There are also many restaurants, souvenir shops, cafes and gelateria right outside and along the streets where is hotel is located. Nice vibes but not noisy.
Dinner at their restaurant (La Bocca) was alright . Beautiful pasta but second course dishes were average. and there were many mosquitoes around the area of our table and we all got bitten badly.
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Price per night from:NZD 485
Posted on Apr 24, 2026
Guest User
The location of the hotel is excellent, very close to the beach and within walking distance of the town center, which made it easy and pleasant to explore the area. There is also good availability of parking, which is very convenient.
However, I did not have a good experience during the night. The smoke detector was placed directly above the bed, with a blinking green LED light every few seconds. This made it extremely difficult to rest.
To be able to sleep, I had to move the mattress out of the bedroom and place it in the corridor near the bathroom to get away from the light, which is clearly not acceptable in a hotel environment.
This is something that should be reconsidered, either by adjusting the placement or reducing the impact of the light.
Overall, while the location is a strong point, this issue significantly affected my stay.
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Price per night from:NZD 147
Posted on Dec 29, 2025
Guest User
I booked this hotel for our last night of our 2 weeks holiday in Puglia. Next morning we were heading to Rome on early train. So the hotel is located perfectly. The hotel was clean and room was small but has essential things for your needs. Sound proof could be better. The breakfast was included and was good. They offered us for a welcome drink session, but we couldn’t join in due to our schedule. Overall great choice for a night near train station.
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Price per night from:NZD 172