Service : shuttle bus pick up provided at Karuizawa station a plus point ( reservation needed )
Breakfast was a buffet with sumptuous choices , dinner was a semi buffet with drink free flow
Onsen is impeccable , private Onsens are available to use free of charge depending on the availability.
Location : shuttle bus provided to town and station area with time slots
Very serene atmosphere and beautiful landscape
Staffs were helpful and friendly
Room size is just perfect for 2
I booked two rooms. In one of them, even with the heating set to 28 degrees, it was still freezing cold, and I shivered through the night. In the other room, with the heating set to just 20 or 21 degrees, it was unbearably hot. For a hot spring hotel, not having a private in-room hot spring bath and only a shower is a bit of a letdown. I booked three hot spring hotels for this trip, and this one was the least comfortable. Overall, it was just okay.
The hotel is not far from the Kusatsu central area, about an 8-minute walk from the Kusatsu bus stop. I had booked a tatami room, but was given a twin room instead. The room was spacious with windows on two sides. The hotel's large public bath was spacious, although the outdoor pool was a bit small, only accommodating 3-4 people. Dinner was Japanese cuisine, but the variety and portions were limited, and the ingredients weren't particularly special. The staff were polite, and there was a shuttle bus to the Kusatsu bus stop. Overall, the price is worth comparing with other options before making a decision.
If you're a foreigner, a translation tool is essential because the staff don't speak English, or their accent was hard for us to understand. When we couldn't communicate, they seemed annoyed (90% of the staff didn't smile at us). There was an older staff member who was friendly, especially the one handling ski activity bookings. 🤬🤬 Absolutely terrible.
The food was mediocre, not much variety or taste.
The room was clean, and the onsen bathroom with amenities was excellent.
In summary, due to poor communication and the staff's lack of enthusiasm in recommending snow activities, my trip ended in tears 😭😭. I had planned to do many snow activities, but instead, I just walked around, built snowmen, and rolled in the snow.
I won't be coming back here next trip. I'll look for a hotel that's more welcoming to Thais.
I used it when I came to climb Joshu Takeru no Mikoto
Very bright.
Cleanliness is good
The owner is also a nice home inn with kindness.
The shower also comes out with a lot of water.
The kitchen is clean.
I would like to use it next time.
If you are concerned about the sound, you need earplugs.
The sound of the door opening and closing and walking in the hallway sounds.
And I'm going to invite a friend to the bar on the ground floor.
I want to use it.
The inn is located at the highest point of the stone steps of Ikabo Onsen, and the room offers a view of the scenery down the mountain. Although old, but still well maintained, staff service attitude is good, the lobby has free coffee, tea and other drinks. It's a pity that I went to the wrong open-air hot spring because I didn't listen to the staff's introduction.
This is a fantastic hot spring hotel, offering a one-night stay with two meals, making it a great value. Breakfast and dinner are both buffets, and the buffet spread is excellent, especially the seasoned steaks, freshly squeezed orange juice (made on the spot), and pre-made banana milkshakes. In the evening, there's a Japanese folk song and dance performance, as well as adorable Kusatsu souvenirs—very kawaii. It was a truly memorable, enjoyable, and satisfying trip. The room also has its own onsen, which maintains a constant 38°C temperature and automatically refills when the water level drops. The room is stocked with high-end Kose shampoo and hair products, a high-end hair dryer, facial toiletries, lotion, hair products, and several kimono accessories. Booking a room with an indoor bath also offers executive lounge access from 2:00 PM to 7:00 PM, and access to the newly opened VIP onsen in the annex, essentially renting the entire place out. It's very nice.
The staff was very good.
I am very satisfied that I can enjoy the food and eat various dishes little by little. I didn't get tired of watching the murals in the bath.
The staff was very happy to serve and it was a fun trip.
There are few inns that I want to use again, but Tatsumi Kan wanted to use it again!
Thank you.
Good food, there are many to choose from. Spacious room The facilities are impressed.
Very Good
62 reviews
8.5/10
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8,8/10
Very Good
SShuiyonglexiaotuzaiziI booked two rooms. In one of them, even with the heating set to 28 degrees, it was still freezing cold, and I shivered through the night. In the other room, with the heating set to just 20 or 21 degrees, it was unbearably hot. For a hot spring hotel, not having a private in-room hot spring bath and only a shower is a bit of a letdown. I booked three hot spring hotels for this trip, and this one was the least comfortable. Overall, it was just okay.
GGuest UserWonderful room, service, and overall experience. The room was equipped with a gas heater that quickly warmed the room up despite the January cold. There were also cups, a tea pot, satchels of green tea, and an electric kettle to prepare tea in the room. The onsen bath was very hot and wonderful and the futon and pillows were comfortable. 5/5 experience!
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