Hotels With Bar in Zuid-Holland, Netherlands

Our initial impressions were mixed. On one hand, we were impressed by the hotel’s atmosphere and the check-in staff were efficient and friendly. On the other hand, there were some “interesting” house rules displayed at front desk which made us question what type of people they have staying in the hotel and how they view/treat their customers. The location is 10/10. 1 minute walk to Maashaven metro station, very centrally located and saved us lots of travelling time. More time for exploring! The service was extremely mixed and inconsistent. The desk staff were lovely and kind. I needed late checkout at 5am and someone was there to deal with the matter quickly. However, the lady who appears to be the manager is cold and quite frankly rude. My partner became unwell on our last night and by 2pm he was better but still not 100%. I explained the situation and requested 1 extra hour as he got himself together. The member of staff I spoke with was very sympathetic and had to double check with the manager if we could stay the extra hour. Totally within their rights to say no, I understand that. The manager agreed. It’s the way she handled the matter - with absolutely no grace and no manners. She was evidently reluctant and did not directly address me at any point, she completely ignored me. Really bad customer service, especially in an already stressful situation. Please learn how to communicate with people or don’t work or sit at the front desk with your terrible attitude, bringing down the rest of the hard working, friendly front staff desk.

Classic and reliable intercityhotel experience, right next to the train station and you can see it once you exit Leiden station. Nearest food options are Freddy’s if you are feeling rich (though there are better places to spend if you walk a bit more) and KFC (good supper option as it opens till late). Staff are ok.

Clean, comfortable bed, a bit tiny if you have big stuff. Wireless charger doesn't work very well, I used USB cable instead. Showers cabins and toilets are just like ones of those at swimming pools, so it's okay. The hostel doesn't seem acquainted with trip.com, so they charged me the whole amount a second time, but normally I got refunded.

Had a great experience! The location was excellent, and I'd definitely consider staying here again. Check-in was very smooth and convenient, and the room was spotlessly clean. The amenities provided were also very effective.

Very nice hotel just near a tram and metro access have a nice view and spa and a awesome gym !! However be careful the road is quite noisy so prefer a room with ocean view. And it was quite cold during our stay the night and there was no option to turn on the heat. Those two points were a bit disappointing due to the price of the hotel but else it was good

Great location, especially if you’re driving — very convenient with nearby parking. I pre-booked parking through Interparking, which turned out to be much more cost-effective than on-site options. The room was spacious, the bed was very comfortable, and the bathroom was clean and well-maintained — overall a solid stay in terms of comfort and quality. One downside: the elevators were under renovation during my stay, so there was some waiting time, especially during peak hours.

All is good, the only improvement is there is no hairdryer on the bathroom, which is quite normal in a hotel industry. Perfect location near the metro station, restaurant and to central station

A beautiful new modern designed hotel with if you are lucky a great view and truly delicious breakfast!! Location is perfect next to tram, metro and not far from the highway.

The hotel parking lot is large and convenient. The room is clean and relatively spacious overall. The hotel breakfast is slightly simple, mainly bread and eggs.

Hotel is niets mis mee. Helaas waren wij er op het verkeerde moment.