We stayed one night en route to Hobbiton and liked it so much that we stayed another 2 later in our trip.
Great location, and Cambridge is a relatively easy base to get to other places from.
Beautiful decor throughout, nice finishings and really peaceful.
It was very busy during our stay (around Christmas/NY) so a little wait for food/drinks but that’s to be expected. We had positive interactions with all hotel and restaurant staff.
My only feedback is that the switches in the rooms have blue lights on them, which, for people that like a black-out room, can disrupt sleep. Hopefully an easy fix!
Hotel is trading on its name. Place is in desperate need of an upgrade to rooms and many facilities. No air conditioning to our hotel room, room had a ceiling fan and a cheap pedestal fan. Reasonable breakfast buffet selection, though several hot selections were cold, coffee machine broken and apple juice borderline off. Heated lap pool full of leaves and lot broken and slippery tiles around pool. Room bathroom was very dated and worn. Bed pillows were of poor quality. Rooms not very soundproof. Staff were friendly so no bad reflection on them, it’s down to management and ownership to make this a hotel to miss until significant upgrades, maintenance and improvements are completed. For the price we paid we could have stayed at many other nearby establishments, but chose Wairakei because of its name and perception that it was an upmarket establishment. We were wrong. Would not be rushing back to stay again.
Breakfasts were excellent & staff genuinely friendly & very helpful. The apartment was perfect in every way. We would highly recommend this accommodation.
The room is very unique, but a little small. The breakfast is average. There are three pools in the wild hot spring, which is very artistic. The disadvantage is that the water temperature is a little low. For people who like hot springs, it is not up to standard.
We loved the room which came with a balcony overlooking the beautiful lake Taupo. The grotto and the heated pool were amazing and provided us with a very relaxing stay.
They are all very good. It would be perfect if they had a private bathroom. However, this is the only room we can book in that area, so we are very grateful!
A tiny motel, has basic amenities. Didn't know there's a communal kitchen until we were leaving.
It's a good stop over point, but most of the town closes either early or has long weekends, so make sure you have supplies beforehand. When we arrived there there was no reception, had a number and person to ring, the entrance is a bit tricky ”around the back”...yep that's exactly what it is.
Was a good one... It was a pleasant trip I had. The location of the hotel was good too.
Super friendly staff and good hotel. Will definitely come back again. Breakfast was really impressive.
The only sad thing would be.... Super limited parking
We arrived at Tuakau Hotel, we were only spending one night. We were very impressed with our rooms. Found it to be very charming and helpful. Will stay again when the need arises.
Hotel is good budget hotel. Parking is expensive and not convenient. Valet only. At check out both receptionist talked on the phone for ten minutes while many guests were waiting for check out
Very Good
117 reviews
8.7/10
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8.3/10
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AAnonymous UserThe name may give you some illusions, but it is actually a standard motel. Many rooms are hard to find at night, but the location is good, close to the lake. The interior of the room is standard and the hygiene is good.
GGuest UserHotel is trading on its name. Place is in desperate need of an upgrade to rooms and many facilities. No air conditioning to our hotel room, room had a ceiling fan and a cheap pedestal fan. Reasonable breakfast buffet selection, though several hot selections were cold, coffee machine broken and apple juice borderline off. Heated lap pool full of leaves and lot broken and slippery tiles around pool. Room bathroom was very dated and worn. Bed pillows were of poor quality. Rooms not very soundproof. Staff were friendly so no bad reflection on them, it’s down to management and ownership to make this a hotel to miss until significant upgrades, maintenance and improvements are completed. For the price we paid we could have stayed at many other nearby establishments, but chose Wairakei because of its name and perception that it was an upmarket establishment. We were wrong. Would not be rushing back to stay again.
GGuest Userafter being highly disappointed with Wairakei resort -we found our new destination what a a upgrade the Hilton is very modern decor spacious clean -couldn’t fault it from the moment we got there -water on entry greeted with a smile -customer service 5/5 got a good night sleep sound proof and in par with price -stayed in the junior suite facing the hot pool -gym
recommended The bistro -thou recommend booking times was very full
GGuest UserWe stayed one night en route to Hobbiton and liked it so much that we stayed another 2 later in our trip.
Great location, and Cambridge is a relatively easy base to get to other places from.
Beautiful decor throughout, nice finishings and really peaceful.
It was very busy during our stay (around Christmas/NY) so a little wait for food/drinks but that’s to be expected. We had positive interactions with all hotel and restaurant staff.
My only feedback is that the switches in the rooms have blue lights on them, which, for people that like a black-out room, can disrupt sleep. Hopefully an easy fix!
Ssamuel eelWas a good one... It was a pleasant trip I had. The location of the hotel was good too.
Super friendly staff and good hotel. Will definitely come back again. Breakfast was really impressive.
The only sad thing would be.... Super limited parking
Rreturn visitorA tiny motel, has basic amenities. Didn't know there's a communal kitchen until we were leaving.
It's a good stop over point, but most of the town closes either early or has long weekends, so make sure you have supplies beforehand. When we arrived there there was no reception, had a number and person to ring, the entrance is a bit tricky ”around the back”...yep that's exactly what it is.
RRohana SaharomWe loved the room which came with a balcony overlooking the beautiful lake Taupo. The grotto and the heated pool were amazing and provided us with a very relaxing stay.
DDavid DonghyunLocation is central and great. Parking is a bit of luck as reserved places are very limited, but street parking is abundant in the area. No real complaints, but the facility is quite dated. The shower booth reflected this, for example, with a leaky swivel head the sprayed water unevenly. Good for short term stays where you need a central base. Probably not my first choice if you want to lounge around in your room.
GGuest UserHotel is good budget hotel. Parking is expensive and not convenient. Valet only. At check out both receptionist talked on the phone for ten minutes while many guests were waiting for check out
GGuest UserFront staff very helpful, however first bed cover sheet was stained and the replacement sheet had a rip in it. Dinner food was small, overpriced and not tasty however breakfast there was alot of choice and yummy fresh food. Third party service neglected to pass on pet details so was an unexpected added cost however was very convenient to be able to have my pet there. Was a very warm and comfy room, thank you.
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