The hotel is good, the room is very large and the breakfast is very good. The price is a bit high. It is the peak tourist season. There are not many guests in the hotel, but the price is still very high.
First of all, the water pressure is too weak, so the toilet flows well and the shower comes out well. There are no outlets for foreigners, only Saudi Arabia, so it is inconvenient for foreigners to use and there are no outlets at the front. I stayed in room 105, but my phone was broken and there was no vacuum cleaner, so I had very, very long hair on the shower towel, a sticker with soap dang behind the bathroom door, food stains in the refrigerator, and some stickers on the front of the TV in the living room. I asked for a Saudi-style charger for charging my phone, but it was not accepted and the water was a bit dirty, but it was good because it was a private beach. The staff are friendly, but the resort is not convenient for foreigners to use. There was sputum floating in the pool water, and plastic bags flying in the seawater. It was worth it though. The location was good, the staff was good, and the view was good.
The room was spotless and well-equipped. Breakfast was also very good. It's conveniently located close to the train station. Good value for money too. I'll definitely choose this hotel again next time I'm in Dammam.
From check in to check out, the hotel staff whom I associated were very friendly. Services were efficient. The pool table was great game for the guests and the small coffee place with lots of space for private meetings was conducive.
Good for money. Reasoble price witg breakfast. The location is good. Everything near you. You can walk around cafes and restaurants. Plenty of parking lot near the hotel entrance.
The hotel is good overall, but I feel that Ctrip still has no initiative for overseas hotels. I booked three nights, but my schedule changed and I wanted to cancel one night in advance. I went to the hotel front desk and the hotel told me that I could cancel and they would refund the price of the remaining two nights. But Ctrip said that I could not refund and I was not able to get a refund. So it may be more convenient to book overseas hotels on the official website.
I don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.
Every time I go to this hotel, I can often upgrade to a suite, very comfortable
Very Good
36 reviews
8.6/10
Price from
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per night
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7.4/10
HHoustonianI don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.
MMTMSThe hotel room is clean and tidy, the bed is comfortable, the space is suitable, and the price-performance ratio is high. It is very good. It is just that the amount of water in the bathroom is small. It would be better if it can be improved.
GGuest UserI had a wonderful experience at this hotel. The location is perfect, providing easy access to major attractions and transport. The cleanliness was impeccable, and the staff's service was outstanding, always attentive and helpful. The facilities were generally good, though a few amenities could use some updates. Overall, I enjoyed my stay and would highly recommend this hotel. The food was delightful, adding to the overall excellent experience.
MMarj LimFrom check in to check out, the hotel staff whom I associated were very friendly. Services were efficient. The pool table was great game for the guests and the small coffee place with lots of space for private meetings was conducive.
GGuest UserThe hotel is good overall, but I feel that Ctrip still has no initiative for overseas hotels. I booked three nights, but my schedule changed and I wanted to cancel one night in advance. I went to the hotel front desk and the hotel told me that I could cancel and they would refund the price of the remaining two nights. But Ctrip said that I could not refund and I was not able to get a refund. So it may be more convenient to book overseas hotels on the official website.
GGuest UserThe hotel is good, the room is very large and the breakfast is very good. The price is a bit high. It is the peak tourist season. There are not many guests in the hotel, but the price is still very high.
TToyobFabulous hotel great communication and very professional staff, Zahraa Maryam and Layth thank you all for making our stay stress free.
Suite rooms are huge and has everything you need. Highly recommended and will certainly come back again.
GGuest UserGood for money. Reasoble price witg breakfast. The location is good. Everything near you. You can walk around cafes and restaurants. Plenty of parking lot near the hotel entrance.
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