Posted on Oct 7, 2026|Junior Suite Kaaba View
ファイザーアプカリI arrived earlier than the check-in time and was told the room was being cleaned. When I returned at 4:30 PM, they said there were no rooms available. Thanks to my local guide, who strongly complained, we were assigned a good room. The Kaaba view is truly amazing. We were also grateful for the welcome fruits and sweets provided daily. The breakfast buffet doesn't have much variety, but the taste is decent. The bread is delicious, and waiters bring tea and coffee to your table. I'd like to stay here again. Thank you.
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Price per night from:AED 724
Posted on Aug 31, 2026|Quadruple Haram Residential
inamhasThird-to-none experience! This is my 4th stay at Makkah Clock Royal Tower. The location couldn't be better—literally right next to Masjidil Haram. Excellent hospitality, and the food here is honestly the best. Will definitely keep coming back!
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Price per night from:AED 911
Posted on Jan 11, 2026|Classic Room With 2 Single Beds
Guest UserThe property is Gorgeous and great location
amazing hospitality from front desk staff to house keeping and room service. Very welcoming and helpful people
Rooms are sound proof. You don’t hear anything the silence was extremely peaceful. The beds and amenities were amazing too. Very comfortable and spacious. Balcony was a plus definitely. I do suggest keeping some outdoor furniture there
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Price per night from:AED 407
Posted on Sep 8, 2026|Standard Room with Double Bed
Guest UserGood location, nice small and cozy clean rooms. Just discovered that level M has a nice recreation place suitable to have small business meetings or to get together. Avoid moving to Adagio as an upgrade because that's more of apartments. Good for family stay at Adagio.
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Price per night from:AED 203
Posted on May 11, 2026|Standard, Guest Room, 1 King, City View, Side Wing
Anonymous UserThe accommodation they gave me was a two-story unit, but for the 550 Riyals I paid, it wasn't worth it. It should have been much cheaper because there were no services or facilities, just rooms.
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Price per night from:AED 478
Posted on Sep 9, 2025|Standard Twin Room
Mo SayiedThis seems to be a newly opened hotel.
Check-in was smooth and the room itself was clean, but there were several service issues. On arrival, there were no towels in the room. It took multiple calls and around 45 minutes before one towel was delivered, and only after requesting again were more provided the following day.
Housekeeping was inconsistent — my room wasn’t cleaned on the second day, and I had to request additional toilet paper. In-room amenities were very limited: only one type of tea and coffee (no green tea or decaf), just two creamers, and no extras such as toothbrush, toiletries, or body lotion.
Access to the swimming pool was inconvenient, as I had to wait for staff to come and unlock it. The café was still under construction, so no coffee or snacks were available.
Overall, the hotel feels basic at this stage and could benefit from improvements such as:
• Ensuring housekeeping is consistent and timely
• Providing standard amenities in the rooms
• Making water or tea available in reception
• Opening facilities like the jacuzzi and café
The hotel is clean and has potential, but needs significant improvements to meet expectations.
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Price per night from:AED 127
Posted on Jun 15, 2026
Anonymous UserThe truth is, their work is clean and their facilities are great. The problem is the closing time of the facilities; there's no nightlife, which is a favorite among the people here.
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Price per night from:AED 1,700
Posted on Apr 3, 2025|Deluxe King Room
Yaqoob29Beautiful and quiet
Great location
Would try it again
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Price per night from:AED 241
Posted on Oct 22, 2025|Deluxe Twin Room with Partial Haram View
Umair GhummanThere’s a genuine issue with the lifts - before and after prayer times, expect to wait 10-20 minutes. The room I booked had a kitchen but no utensils, making it impractical to cook. The breakfast buffet offers very limited choices - usually just one gravy dish, with the rest mostly sauces and salads. The dining area staff were few and unresponsive, and it’s hard to get assistance when needed. Food quality also falls short of what you’d expect from a 5-star hotel.
On the positive side, the hotel’s location is unbeatable — the entrance to the Mataf is right in front, and there’s a food court and shopping mall within the same building, so everything you need is under one roof.
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Price per night from:AED 640
Posted on Jun 23, 2026
Guest UserThis is a new, clean, and well-maintained hotel that truly deserves its 5-star rating. The staff are friendly, professional, and always willing to help. Unlike some other places, the staff do not ask guests for tips, which makes the stay more comfortable and pleasant. I had a very positive experience and would highly recommend this hotel.
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Price per night from:AED 354