Hotel location was very convenient, staff was friendly, accommodations were clean. One disappointment was excessive addition of fees and taxes on my credit card. I booked through a third party booking sight for convenience and cost. I did anticipate the additional fee of using the hotels parking garage, however I was verry displeased with all of the other additional charges added. I knew parking was $50 a day, I did not used any other amenities through the hotel, i.e.: breakfast, television, room service, however I was charged an additional $277 for an accommodation fee, occupancy fee, destination fee, ect... I did address this numerous times with the front desk, and was assured only necessary charges would be added, the rest would drop off. Overall, the accommodations were pleasant. However, we will not be returning due to excessive additional fees
The hotel's design is very stylish and the facilities are excellent, but there's always a long queue at the front desk. The room was clean and tidied up daily. The only letdown was a cockroach suddenly appearing in the bathroom... The hotel really needs to do a thorough pest control.
Welcome to the Embassy Suites Hotel Brunswick, the very best in Brunswick hotels. This all-suite hotel is 2 miles from I-95 along Georgia's Colonial Coast, nestled between Savannah, Georgia and Jacksonville, Florida. Our Brunswick hotel is connected to the Glynn Place Mall, and minutes from many Georgia attractions including the beaches and history of Georgia's Golden Isles, St. Simons and Jekyll Island. Enjoy our proximity to the Emerald Princess Casino Cruise. Key business locations nearby include the Federal Law Enforcement Training Center (FLETC), College of Coastal Georgia, Georgia Pacific and the Southeast Georgia Health System. Complimentary shuttle to the Brunswick-Golden Isles Airport is provided 7am – 11pm.
Our hotel offers 130 two-room suites equipped with mini-refrigerators, microwaves and all of the comforts of home. Guests receive complimentary made-to-order breakfast daily and a nightly evening reception with beverages and snacks. Internet access is available (fees apply) and is complimentary for Hilton Honors members. Embassy Suites Hotel Brunswick has everything you need for the perfect Georgia vacation. Book directly at embassysuites.com for the Best Rate Guaranteed with no booking fees.
The only negative thing I would say is that the parking situation was a little confusing. Apparently, the parking garage is not owned by the hotel, and if you don't go to the counter to have them add the fees to your room card, you have to pay to both get in AND out. This was later brought to our attention at the front desk after we had difficulty getting out (the parking assistant was no help). She told us that someone was supposed to let us know that information upon check-in, but no one ever did. I understand it was a busy weekend because a concert was in town, but I feel like that information should be more readily available and obvious for people. I'm not sure if the guy doing the check-in forgot or what, but perhaps it should be more clear on the app/website or a sign on the counter pointing this information out. That way, I wouldn't have spent an extra $30.
Nestled just off I-95, our Brunswick hotel is less than 10 miles from Brunswick Golden Isles Airport, College of Coastal Georgia and historic downtown Brunswick. Our outdoor pool is the perfect place to cool off, and delicious on-site dining is available along with free WiFi and fitness center.
Overall I love the hotel. The bed is ok. The breakfast was excellent! What I don’t like is paying $20 per day for parking and having to pay $4.95 per day for Wi-Fi.
Pros: nice room with great beds.
Hot breakfast at Houlihan’s in the morning
Free bottles of water
Cons: long black hair on towels
Small bathroom. The door open inward which made it smaller
The hotel is located in a bustling business district, and parking fees are very expensive. Self-parking is $45/day and valet parking is $55/day. I felt that the hotel management was in disarray. At 8:20 in the morning, the staff opened the door with the room card for cleaning. Fortunately, we locked the door and couldn't get in, but it woke us up. Later, when we checked out, we reported it to the front desk, but the front desk didn't show any reaction. Surprised, he looked unsurprised and smiled lazily. Will never stay at this hotel again.
The room was clean and it was big. Perfect location. 10 min walk from state farm arena. parking is valet only in an underground garage (which is perfect not having to worry about break-ins), they charged me $55 per day.
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120 reviews
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8.6/10
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NN MidoriWell located, close to the airport and nearby restaurants. Good sized rooms and comfortable beds..very comfortable.Plenty of parking.
GGuest UserThis Hotel is in a great Location. The front desk staff are meh. Not very friendly. The Breakfast is pitiful, sausage sitting in a pan full of grease, I know sausage is greasy, but I’ve never seen it served sitting in a pan full of greased. So not appetizing at all. The first day the French toast sticks were stuck together and half cooked. Fruit bowl never refilled. Charging $15 for that is insane!! I will say the Breakfast attendants are sweet and helpful. The parking is ridiculous, I have to pay $45 per day for an attendant to go park my car 50 feet away. That’s just taking advantage of people. I should be able to park my own car instead of being rushed out of my car trying to grab all my things, shopping bags, etc. Hallways are very loud throughout the night. Ghetto guests allowed to say the worst cuss words and talk any way they want to loudly in front of other guests and Children. I finally had to say something to this one girl. This is a family friendly Hotel as the Aquarium, Coke Museum, Centennial Park are all located within walking distance. Hotel staff shouldn’t let crap like this happen or continue. Good luck if you need towels, an extra blanket, or whatever, Housekeeping doesnt clean or replenish anything and that was on my third day. You have to call and ask for it, but the phone doesn’t work in the room and I had to use my cellphone to call the front desk. I had to go get it myself and the guy couldn’t get into the linen closet cause someone locked the door and they didn’t have a key. He had to go to an open room and get it from there, SMH. I paid over $200 a night to stay here and I’m very disappointed. Won’t be back. Will go stay at the overpriced, outdated, Westin instead and pay for an Uber to drive me and my family to where we got to go.
PPreeti KA night shift worker was so rude , while she was handling us about stuff , she was on video call with her man and I seen that he was naked showing himself to her and she was passing throw some dirty words even me and my daughters heard that too , it’s shame while at work doing that disgusting things
GGuest UserIt was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!
LLorena CNice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap.
The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby.
All in all, it was a very pleasant stay.
UumctaotaoFacilities: very complete
Hygiene: Hygiene
nice environment
The hotel by the Savannah River should be the best local hotel among the regular hotels. The only dissatisfaction is that the management is a bit messy. We have been deducting our credit card at random, and the fee has never been clarified. Through the unremitting communication of the Ctrip housekeeper, it is finally confirmed that the overcharge has been charged. I have not received a refund yet. I hope everything goes well.
GGuest UserEnjoyed my stay Mrs Bridget was amazing she got me checked in early. The food was great for lunch and dinner. Brittany at the bar was very nice and fast service she helped make my birthday celebration memorable. Thank you to both ladies
GGuest UserThe only negative thing I would say is that the parking situation was a little confusing. Apparently, the parking garage is not owned by the hotel, and if you don't go to the counter to have them add the fees to your room card, you have to pay to both get in AND out. This was later brought to our attention at the front desk after we had difficulty getting out (the parking assistant was no help). She told us that someone was supposed to let us know that information upon check-in, but no one ever did. I understand it was a busy weekend because a concert was in town, but I feel like that information should be more readily available and obvious for people. I'm not sure if the guy doing the check-in forgot or what, but perhaps it should be more clear on the app/website or a sign on the counter pointing this information out. That way, I wouldn't have spent an extra $30.
MMalaika Ball PaigeThis hotel was very clean because it is a new hotel. The amenities were nice. Beautiful picture on tv and a lot of space to store your clothing. However, check in was terrible. The man at the desk was frustrated with checking us in. In the middle of checking my dad and I into our separate rooms, he decided to check in three other people. My dad and I looked at each other in disbelief that he would forget we were standing there after a crazy trip there. I had a flat tire and trying to locate somewhere close to get a tire for my car was difficult. The donut that was put on my car was flat also. So, my dad and I was exhausted by the time we got to the hotel. So, for this man to check in three other people saying we got on his nerves, was so disrespectful. I couldn’t understand the frustration when we had just got there. Maybe he needs a break. I do not know!!!😔
GGuest UserIt has a nice environment in an elegant jungle, but it's a pity that it's next to the highway and a bit noisy. The waiter's attitude is good, but the efficiency is too slow. Maybe we are asking too much.
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