The service at this hotel is amazing, everyone made me feel very welcome every day. The breakfast was very good, and as someone who stayed here for 2 weeks there was enough variety each day that I didn’t get very bored by the end. Housekeeping was great and provided ample amenities. The rooms were spacious and comfortable. The only downside of this hotel is its location in the CBD, which is not a safe area and experiences heavy traffic almost every day, especially during rush hour. However, the hotel itself is very safe, in the sense that I was not worried that any harm would come to me once I was inside the building. Additionally, there were often glitches with the WiFi, but unfortunately that is the case in most places in Zambia and the connectivity was usually stable enough to do video calls.
Hello Neelkanth I would like to appreciate your service and my staying in the hotel I really did enjoy my stay in, I was really and more than welcome 😃 The reception was so flexible and kind, I did appreciate that and mostly I love to much CRISTABEL 🥰shi was so kind, and KUNDA all of them was really so kind and polite to us. I do also really appreciated the room Service 😃 I wish I will recommend all my friends to Neelkanth Sarova Premiere 😍 Thank you so much for your kindness and for making me feel more comfortable and welcome.
Perfect location and clean hotel.
Continental breakfast was good. Nice Zambian coffee was available on request.
A little noisy daytime @ lobby/restaurant area, as it's the place where most of the hotel staff members remain to watch TV😀😃😄 . The pool was clean. Recommended place for a family stay.
The environment is good and safe. The decoration is old, but the price/performance ratio is OK. It is quite safe. The Chinese food is good and the breakfast is delicious. There are domestic soy milk, fried dough sticks, tea eggs, rice noodles, wontons, and Chinese flavor.
Stayed for a week. It is close to East park mall, so there are many good restaurants around. It is a great hotel with a unique container structure. There is a little bit of vibration between floors due to the structural characteristics, but it is not enough to be bothersome.
The environment and atmosphere are quite nice; many foreign tourists visit. It's located in the city center, within walking distance of the largest shopping mall, and has convenient transportation and easy access to taxis. The courtyard itself has a beautiful landscape.
Hotel and location is perfect and central to everything.
Room service for repairs is very slow to come out to check.
Food was good but lacked variety during dinner and menu options could do with an improvement.
Indian food was passable could do with a flavour balance.
Overall great stay
Didn’t realise before booking that this is a Chinese-operated hotel aimed I would imagine at hosting the local Chinese workforce. All TV channels were in Chinese, breakfast was Chinese food, coffee machine instructions were in Chinese. However, the staff were all Zambian and extremely helpful. Supposed to be a no-smoking hotel but it smelled strongly of cigarettes in our corridor. Bathroom kept smelling like a ‘wet dog’. No facilities in the hotel but luckily a great bar and restaurant next door.
I enjoyed everything at this hotel. The room was sizeable for a solo traveler. The bedding was just amazing...! I slept very very well. I am curious about their mattress brand, I want to buy it....! The breakfast spread was great. Healthy salads and changing buffet spreads everyday. I did not manage to use the fitness center and swimming pool on the Intercontinental side, but it was nice to have the option. The front office accomodated my very early checkout - 5am, and even organized with the kitchen for a breakfast baggie. There is taxi service to the airport but I did not use it.
A very clean hotel, well maintained with friendly staff. Radisson breakfasts are always amazing, never fails to impress. Definitely staying there next time. Room was huge and i got a free upgrade!
Very Good
56 reviews
8.6/10
Price from
€111
per night
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8,5/10
Very Good
LLauren GoatleyI usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things:
I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30.
When we got to the restaurant in the evening it took a while to be served.
When we got the kids in the shower, there were no towels and when we phoned it took a while.
We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did.
Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though.
When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head!
So all in all, wasn’t a great one.
GGuest UserThe service at this hotel is amazing, everyone made me feel very welcome every day. The breakfast was very good, and as someone who stayed here for 2 weeks there was enough variety each day that I didn’t get very bored by the end. Housekeeping was great and provided ample amenities. The rooms were spacious and comfortable. The only downside of this hotel is its location in the CBD, which is not a safe area and experiences heavy traffic almost every day, especially during rush hour. However, the hotel itself is very safe, in the sense that I was not worried that any harm would come to me once I was inside the building. Additionally, there were often glitches with the WiFi, but unfortunately that is the case in most places in Zambia and the connectivity was usually stable enough to do video calls.
GGuest UserI enjoyed everything at this hotel. The room was sizeable for a solo traveler. The bedding was just amazing...! I slept very very well. I am curious about their mattress brand, I want to buy it....! The breakfast spread was great. Healthy salads and changing buffet spreads everyday. I did not manage to use the fitness center and swimming pool on the Intercontinental side, but it was nice to have the option. The front office accomodated my very early checkout - 5am, and even organized with the kitchen for a breakfast baggie. There is taxi service to the airport but I did not use it.
GGuest UserDidn’t realise before booking that this is a Chinese-operated hotel aimed I would imagine at hosting the local Chinese workforce. All TV channels were in Chinese, breakfast was Chinese food, coffee machine instructions were in Chinese. However, the staff were all Zambian and extremely helpful. Supposed to be a no-smoking hotel but it smelled strongly of cigarettes in our corridor. Bathroom kept smelling like a ‘wet dog’. No facilities in the hotel but luckily a great bar and restaurant next door.
JJiten V.A very clean hotel, well maintained with friendly staff. Radisson breakfasts are always amazing, never fails to impress. Definitely staying there next time. Room was huge and i got a free upgrade!
GGuest UserHotel and location is perfect and central to everything.
Room service for repairs is very slow to come out to check.
Food was good but lacked variety during dinner and menu options could do with an improvement.
Indian food was passable could do with a flavour balance.
Overall great stay
SSSoniPerfect location and clean hotel.
Continental breakfast was good. Nice Zambian coffee was available on request.
A little noisy daytime @ lobby/restaurant area, as it's the place where most of the hotel staff members remain to watch TV😀😃😄 . The pool was clean. Recommended place for a family stay.
CCOLAbearFacilities: The room is large and has a terrace.
Health: Medium level
Environment: There is an Italian restaurant downstairs
Service: Check-in is slow
NNcubeThe reception was amazing and I loved the food. However I feel the hotel should invest more in their recreational facilities for example the hotel does not have a spa.The room itself was nice and the bathroom clean though not spacious as I expected.The dining area is very clean as well and I loved it.
GGuest UserThe environment and atmosphere are quite nice; many foreign tourists visit. It's located in the city center, within walking distance of the largest shopping mall, and has convenient transportation and easy access to taxis. The courtyard itself has a beautiful landscape.
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