The room size was quite generous, and the bedding and bathroom hygiene were decent. However, there were large, unsightly stains on the carpet that probably couldn't be cleaned, which was a real turn-off. The view was good, and it was close to the beach, perfect for catching the sunrise and sunset.
Here's where the problems started. We checked in on Friday and were due to check out on Sunday. We left the hotel at 3 AM on Sunday to watch the sunrise and returned around 5 AM to get some rest. But then, starting at 9 AM, staff members repeatedly knocked on our door, even opening it despite the 'Do Not Disturb' sign. About ten minutes later, someone else knocked again. To top it off, we received a call on the landline that rang a few times and then hung up. We couldn't get any extra sleep and ended up feeling groggy for the rest of the day until check-out at noon.
When I checked in, the front desk staff asked for my Hilton Honors number, promising a complimentary fruit platter. We never saw that fruit platter even by the time we left. It's not about the value of the fruit, but why offer it if you have no intention of delivering? On the day we checked in, a staff member even called to ask if I was satisfied with the room. I had just entered, how would I know if I was satisfied yet? Interestingly, no one bothered to ask if I was satisfied when we were leaving.
Overall, the experience wasn't great, but the hotel's location and the room itself were quite good.
The front desk staff were very welcoming and even gave us a small gift, which we really appreciated. A big shout-out to the hotel's front desk! The room attendant was also incredibly friendly and did an excellent job cleaning; the room was spotless and very tidy, and she even helped organize our clothes. The food was good, and the hotel offers great value for money. I'll definitely consider staying here again next time.
I travel a lot for work and usually dislike being asked for five-star reviews at the front desk, but I truly recommend this place. It's a state-owned enterprise, and the front desk staff genuinely cares about guests, even recommending attractions. There's a lounge area on the second floor. The food tastes pretty good, especially breakfast, which is very high quality. Just a heads-up: don't order the dumplings; they don't taste good and tend to get mushy. Also, there are too many potatoes in the tomato and potato beef brisket.
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Price per night from:US$51
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