Thank you BE KOBE for giving me the best car rental experience.
1. Process Information Service: Provided pre-rental consultation, in-trip communication, and return process information.
2. Chinese Language Communication: Chinese-speaking staff provided smooth communication in Japan, giving me peace of mind.
3. Airport Pickup Service: Picked up the car directly from the airport parking lot, saving time. They even filmed a short video showing the pick-up location. They also filmed a short video explaining how to pick up the car.
4. Accident Handling: During the rental, my car appeared to have been scratched by another vehicle. I contacted customer service, who explained the procedures, and the issue was resolved smoothly.
5. Car Insurance: They offered a more comprehensive insurance plan than other rental companies, giving me extra protection while driving.
6. Car Cleanliness: The car was clean and tidy, both inside and out, and they even provided toilet paper and tissues.
7. Family-Friendly: Child car seats were installed beforehand when I rented the car.
8. Pick-up and drop-off service: I stayed near the airport, and after returning the car, the service representative kindly drove me back to my hotel – so thoughtful!
9. Service attitude: All the staff were professional and greeted me with smiles. When I returned the car, the Chinese representative even thoughtfully provided a neck pillow and earplugs.
Special thanks to our Taiwanese reception representative, Zhu Yanlong, for assisting with the return process, sharing details about my stay in Japan, and offering kind greetings.
I will definitely choose this car rental company again next time I'm in Japan!


























Authentic Tenkubashi Station supplier ratings
Tenkubashi Station suppliers have an average rating of 4.4. All suppliers' ratings are based on authentic user reviews.