#Service Attitude# I didn't receive any contact from Ctrip when booking, but the service in Japan was excellent for picking up and returning the car. #Vehicle Condition# The car had 50,000 kilometers on it, but Japanese cars are very well maintained, and the car was in good condition, clean, and tidy. #Forms and Procedures# The procedures were very simple; as long as you met the requirements, you could complete the process. It was also quite convenient. #Location# I especially want to emphasize the location of this location. When I rented the car, it was listed as airport pick-up and drop-off, but the car wasn't at the airport, and there was no shuttle bus. We had to take a three-stop subway ride to the store, which was extremely inconvenient, especially if you don't speak the language. So, if you have these concerns, definitely don't rent a car from them. In summary, two points: 1. If your pick-up and drop-off times are early or late, choose them; their hours are 5:00 AM to 12:00 AM. 2. Don't trust the airport pick-up and drop-off information listed on Ctrip.