Family Hotels in Gansu, China

Every time I travel, I agonize over which hotel to choose. I usually check out highly-rated hotels and see what their negative reviews say. For my trip to Zhangye, I also picked from several hotels. My personal experience was fantastic, exceeding my expectations. I didn't encounter any of the issues mentioned in some reviews. The staff were all young, vibrant, and the service was simply impeccable. From pick-up at the station to drop-off at the airport, every detail made me feel incredibly comfortable. The room was also spotlessly clean. The hotel's breakfast was the best I've had on this trip – a wide variety of options and a spacious dining area. For this price, staying at a hotel like this is incredibly good value for money.

The hotel's location is excellent, very close to Ming-Qing Street, Zhenyuan Tower (currently under construction), Mutasi Temple, and Dafo Temple, all within walking distance. The accommodation is great—clean and comfortable. There's also a private parking lot. The service was excellent, and they even provided complimentary breakfast, which I really appreciated! Highly recommended! 👍🏾

As someone who frequently stays in hotels, I found the hardware facilities to be good, but the service fell short. My overall experience was not great. Here are a few points I found unsatisfactory: 1. The communication during check-in wasn't pleasant, though they did allow me to check in early. 2. The breakfast quality was decent, but there were too few seats in the restaurant. Having to walk around with my food, searching for and waiting for a table, is something I've rarely encountered. 3. I saw food delivery drivers going directly to guest rooms multiple times. Do they not need a key card to access floors? 4. The toiletries were in wall-mounted dispensers that required a lot of force to use, especially the conditioner. This was particularly difficult for me as I had an injury on my hand. 5. I had confirmed a late checkout until 3 PM via Trip.com. I understand the front desk might not have been aware, and a simple phone confirmation would have sufficed. However, I found their passive-aggressive tone about me not mentioning it proactively to be unprofessional. I won't list other minor issues. Personally, I don't expect hotel staff to be overly enthusiastic, but they shouldn't make guests feel uncomfortable. The 2-star service rating is specifically for the two ladies at the restaurant's front desk around 9:30 AM on the 20th. They were consistently warm and greeted guests throughout my stay, leaving a strong positive impression. On the positive side, the hotel facilities are new, the room layout is good, and the soundproofing is effective. It's located near a plaza or residential buildings, so it's not noisy. The hotel is also very close to Zhangye West Station, and with a parking lot, it's convenient for those traveling by car.

The hotel I stayed at in Dunhuang was quite interesting, called Dunhuang Hotel, but it's actually just a small three-story hotel. **1. Rooms and Facilities:** I'd advise you to book a twin room, as they are very spacious. The single or queen rooms, on the other hand, are incredibly small, I'm not sure what the design idea was there. What's truly frustrating is the poor soundproofing; you can hear people jumping around upstairs, which is really annoying. **2. Price and Service:** Even during the off-season in Dunhuang, this hotel wasn't particularly cheap, but overall, it was acceptable. The service was also quite ordinary. I was shocked at check-in when, even at 3 PM, my room wasn't ready yet, which felt absurd. I initially wanted to switch rooms, but ended up not doing so. **3. Dining and Amenities:** The hotel doesn't offer complimentary breakfast. If you ask about it, they'll just tell you to pay extra. Of course, eating out in Dunhuang is also an option. **4. Complimentary Activities:** The hotel also offers a so-called ”Western Splendor Tour” or something similar. However, it's a group tour with over 50 people. How do these large bus tours make money, you ask? It's all through commission on ticket sales. So, overall, this hotel is quite average. The kickbacks are significant; for about 40 people, they can get around 1,000 RMB back, meaning 20-30 RMB per person. Because that tour route has so many scenes and attractions, it's all about earning commission. Therefore, I truly don't recommend this hotel. Maybe someone on Xiaohongshu recommended it, so I tried it, but it would have been better to just go for a more standardized option like an All Seasons or Hanting.

This was the best hotel we stayed at along the entire Qinghai-Gansu Grand Loop. The doormen (employee numbers 42 and 55) were so welcoming and even helped us wipe down our car when they saw it was dirty. They were quick to bring our food deliveries right to our room. The hotel breakfast was also delicious; the beef noodles were better than what you'd find at some specialized restaurants. The environment was lovely too. Plus, there's direct access to the adjacent mall from the hotel's fourth floor, which is super convenient.

The hotel's location is excellent, making it very convenient for getting around. The room was clean, tidy, and well-lit, and the bedding was soft and comfortable. The front desk staff were warm, attentive, and responsive. The facilities are comprehensive, and it offers fantastic value for money. My stay was an excellent experience, and I highly recommend it!

We stayed in two hotels in Zhagana for two nights (the first day was sold out), and this one felt better. The hotelier was very considerate, cleaning the room in the morning and checking us in at 10:00 AM. It was convenient to park our car at the hotel and walk to the Grand Loop Trail. The stewed free-range chicken at the restaurant completely washed away the fatigue of the eight-hour Grand Loop Trail. The view from the room and the hotel restaurant was stunning, overlooking the crowded tourist center and Fairy Beach across the way. The hotel also provided complimentary tea and fruit. It was a wonderful stay.

This guesthouse was absolutely lovely! The room was spacious and very clean, and the two big beds were incredibly comfortable. The biggest surprise was the huge projector in the room – watching movies at night while lounging in bed was pure bliss. Plus, there was a smart toilet, which was very convenient to use. I also really enjoyed the common areas. There's a massive book bar with tons of books; sitting there, daydreaming and sipping tea was incredibly relaxing. The courtyard environment is beautiful, with lots of trees providing shade and a sandpit for kids to play in. It feels really suitable for families with children. The best part is that there's also a big golden retriever at the guesthouse – super well-behaved and friendly, so you can even pet the dog if you like. It was incredibly therapeutic! Overall, it felt like a very relaxing and stylish little courtyard. The owner has great taste. I'll definitely come back to stay again if I get the chance!

The location is inside Tianshui Ancient City, a bit hard to find. Breakfast is a collaboration with the shop next door, only available from 8 AM, which is different from the information provided here. The room's screen mirroring works fine, but there are constant ads… The room doesn't have a key; it has a combination lock, so you don't have to worry about only having one card for two people. The front desk provides many free small items that you can use. The downsides are that if you stay on the first floor, you'll hear noise from outside, and if no one is at the front desk during check-in, you'll have to wait.

Overall, it was great. The room was clean, and the service was very responsive. The twin room was comfortable for two people. The location is excellent, right next to the high-speed train station, so you can just walk to the hotel. It's also very convenient to take a taxi to the Grand Buddha Temple, which is only two kilometers away. The breakfast was good too. Recommended!