Family Hotels in Hebei, China

Regarding the service: I called the night before check-in to ask if I could check in early. They said it depended on check-outs and cleaning and couldn't be reserved in advance, which seemed reasonable. On the way to the hotel from Aranya, around 11 AM, I called to ask about availability. They mentioned there were three family rooms in total, and only one had been vacated but not yet cleaned. It was 'first come, first served,' but then they added that another guest had already booked it and was already at the hotel, parking. So why was it available for booking again? I arrived at the hotel 15 minutes later, and the front desk said all three family rooms were still occupied. I asked, 'Didn't you say one was checked out? Has that other customer already checked in?' The three front desk girls exchanged glances, pointed to the computer screen, and changed their story, saying one had checked out but hadn't been cleaned. I said, 'Okay, we can wait.' After about 20 minutes, we successfully checked in. At this point, I really wanted to know where that 'legendary' guest, who was supposedly already at the hotel and parking, had gone. Is there a trick to checking into hotels now? Regarding cleanliness: We booked a family room with a slide. The quilt upstairs was wrinkled, and the tatami mat downstairs had crumbs and debris on it. I used a dry towel to wipe off a bunch of dirt, which was very noticeable on the white floor tiles. If a vacuum cleaner had been used, there would probably have been even more. Helplessly, I had to ask the cleaning lady to come in and wipe it with a wet cloth. On the table next to the large bed, my hand was covered in dust with one touch, and the countertop above the refrigerator was also dusty. Regarding facilities: The hotel does not provide breakfast. The rocking horse in the room was broken and missing its ears. The two beanbag chairs in the common area were a bit useless; replacing them with tatami mats or regular sofas would be better and more practical. Something positive: The location is good, not far from attractions like Pigeon Nest Park, Tiger Stone Park, Shallow Water Bay, and Happy Bay, making it convenient to get around. It's right next to Liuzhuang Night Market, which is great for shopping and snacks. You can also stock up on various clam digging tools here in advance, and the prices are much better compared to those in the scenic areas. The hotel has its own parking lot; guests can park for free after registering their car number. However, during the May Day holiday, parking spaces were very tight. Thanks to the parking attendant who moved his own car to let us park.

The service was superb! 👍🏻 We arrived early and couldn't check in, so the front desk lady recommended Tangshan Banquet! It was incredibly crowded, but we managed to buy some local Tangshan specialty, Qizi Su, which was delicious 😋. There were lots of snacks and the prices were good. The lobby facilities were well-equipped with various convenient services. Free drinks, snacks, wet wipes, and eye masks were all self-service, which was a huge plus! 👍🏻 The breakfast buffet was very satisfying, offering all the Tangshan specialties. The hotel is very close to Hetou Old Street, just a short shuttle ride or walk away. The scenery is absolutely stunning, and there's plenty of interaction with performance NPCs, where you can earn 'silver notes' to exchange for items. This hotel is highly recommended and definitely the top choice for accommodation when visiting Hetou Old Street!

The most pleasant surprise during my stay was the service from our butler, Amy! She provided personalized, one-on-one service throughout our trip. Whether it was a room request or travel advice, she was always patient, answered all our questions, and handled everything efficiently. Her work was meticulous, and she was incredibly kind and gentle, taking care of every detail perfectly. We truly experienced the thoughtful hospitality of a high-end hotel. The value for money is excellent, and it's definitely worth coming back again and again!

The hotel doorman was very attentive and helped with our luggage. The underground parking was convenient and free. The front desk staff were enthusiastic and thoroughly explained the hotel's facilities. The room was spacious with a large window offering an expansive view. The furniture was well-designed and attractive. The lighting and power outlets were thoughtfully placed. There was both a shower and a bathtub, along with a good selection of tea, coffee, and cups. Housekeeping was prompt and thorough. Breakfast was plentiful, and the food was delicious. Overall, it offered excellent value for money.

Stayed here with my family and had an amazing experience! The room was very spacious, and the two beds easily accommodated three of us without feeling cramped. The floor-to-ceiling window offered an unbeatable sea view; my child was so excited to see the ocean they just started screaming with joy. The large projector screen was perfect for watching cartoons together in the evening. Being so close to the beach made it incredibly convenient for taking the kids to play in the sand and water. Both the adults and children had a fantastic time. We'll definitely stay here again next time!

As foreign travellers, we ran into some difficulties purchasing attraction tickets and bus transfer due to lack of a local phone number. We met David at the concierge and asked if we could get some help to purchase. Without hesitation, he offered to purchase on our behalf and even followed up with the attraction to confirm the arrangement. Thanks to his help, we were able to visit the attraction smoothly the next day without any issues. He made us feel very welcome, and his help left us with a wonderful impression of Handan☺️ Thanks David!

Staying at Chengde Qiwanglou Hotel truly felt like a home away from home. First off, it's not a towering high-rise, which immediately gives it a cozy, homely vibe. Plus, the hotel doesn't cater to a massive number of guests, only about a hundred or so at most, meaning they can offer a more personalized and attentive service, or as I'd put it, 'meticulous care.' This included thoughtful touches like having snacks, candies, and refreshing drinks available at the entrance, and sewing kits and other small emergency items in the hallways of each building. From the moment you step in, everyone you encounter at this hotel actively engages with guests, listening carefully to their suggestions and needs. This level of personalized interaction is something I haven't experienced in hotels in recent years, and it's truly commendable. Guests who've stayed even just one day are greeted by the hotel's cat rubbing against their legs as soon as they walk in – it's incredibly heartwarming! The restaurant staff were all very dedicated, helping guests choose dishes and ensuring nothing went to waste, which was lovely. When they heard we enjoyed millet porridge, they even sold us some to take back to Beijing! One staff member, Zhi, proactively offered to buy us tofu (from Zhang Yu), which was a huge convenience. Mr. Yu Changhong (Xiao Yu) provides exceptional service, treating every guest like family, and truly fosters that 'home away from home' feeling. I do have a small suggestion: it would be great if the hotel could keep two electronic blood pressure monitors and phone charging cables on hand. When guests book a room, especially if they are elderly, it could be noted that a blood pressure monitor can be provided in their room, saving them the hassle of bringing their own. Having charging cables readily available would also alleviate any worries about charging phones.

The price of this environment and this service is at the entrance of the scenic spot. I can say that it is not too awkward. I will stay here next time. I also recommend his dish 👍. It is not delicious. It is cheaper than the county seat. The amount is still large. It is recommended that the boss put less. It is wasted if you can't finish it. All in all, I will come back in the summer. The child is also very comfortable

Facilities: It has everything you'd expect: a bathtub, a large bed, and an ergonomic chair. A pleasant surprise was the humidifier, but unfortunately, the air conditioning was broken, which was a downside. Also, there was no executive lounge, which was disappointing. Special shout-out to the swimming pool, it was excellent. Cleanliness: Good. Service: I'd like to give a special mention to Esther at the front desk; her service was warm, thoughtful, and absolutely wonderful.

This hotel offers a clean and elegant environment overall; as soon as you walk in, you feel a comfortable and welcoming atmosphere. The lobby is decorated in a simple yet grand style with soft lighting, and the common areas are clean and odor-free, with well-placed greenery that creates a relaxing mood. The guest rooms are spacious and bright, with soft and clean bedding. The bathroom facilities are complete and in excellent hygienic condition, showing meticulous attention to detail. The view from the window is open, quiet, and not noisy, with good soundproofing, ensuring a high quality of rest. The hotel is conveniently located with easy access to transportation and complete surrounding amenities, making it convenient for both getting around and dining. The staff are friendly and enthusiastic, responding promptly, making for a very pleasant stay. Overall, it offers great value for money and a quiet, comfortable environment, making it suitable for both business trips and leisure travel. Highly recommended.