Family Hotels in Devon, United Kingdom

Very clean and spacious rooms. Good service from the reception team. And highly recommended

The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking. We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service. Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing. The restaurant was the most disappointing part of the stay. I'm the evening service was slow, followed by having our order wrong twice and also dropped. Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet. However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'. We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.

We had a very enjoyable stay here. Lovely hotel. The room was clean and comfortable. Friendly staff. Excellent breakfast with a fantastic choice. Great location. We would definitely stay here again

We booked a 1 night stay for New Years Eve and were very happy with everything. The room with a view was lovely . Warm & with tea coffee facilities & a comfy bed. The staff were all very friendly & accommodating and breakfast was plentiful in a lovely dining area with fab views. My only small grumbles would be that the furniture in the room needs an upgrade and there was a £10 charge for the car park .

All in all it was so amazing weekend The only thing needed a refrigerator in the room otherwise everything was totally fine

This is the third time I have stayed. I remember the first time I came to study with my girlfriend 10 years ago. I stood on the balcony of the top river view room and looked at the rare golden sand beach and estuary scenery in Britain. I also came with my parents afterward. This is the most distinctive room I have ever stayed in the UK. I highly recommend the river view room on the top floor. Absolutely great value for money.

The new facility is amazing, everything is clean. Parking is available for an additional £10. Breakfast is great.

It's a good hotel, nice attendances, location and clean. But we weren't encouraged to pay £16 each for breakfast. It was very sparsely stocked, with no cheese or ham, few scrambled eggs, and the room wasn't clean, with food scraps on the floor. However, we did have a great breakfast at the Stoke Village Cafe, which I recommend.

Reception could have been quicker especially with lots of customers as the queue was building up. Wifi access could have been clearly posted or communicated as there was no guidance on welcome brochure or notices.

Very welcoming reception. Evening meal was awful. Couldn't get under shower as water was too hot. Breakfast was a nightmare. People sat down after us got served before us. Eggs Royal came with no eggs and full breakfast came with wrong eggs. Waiter accidently dropped a flower stem into my coffee (and the water they were in was not fresh) and left it for me to replace coffee. Not impressed.