5 Stars Hotels in Yerevan, Armenia

A truly beautiful 5 star boutique hotel located in the very centre of Yerevan. Me and my daughter stayed there twice, both times for a considerably long period of time and our experience has been beyond our expectation. Superb conditions, very friendly, approachable and welcoming staff. The rooms were exceptionally clean, luxuriously decorated, gym, spa, massage rooms - everything of highest standard and everything you would really need. The restaurant, located on the 11th floor, was also beautifully decorated, the food was delicious, the restaurant staff welcoming. Truly Armenian hospitality! We stayed in separate suites with a door between the two as well as entrance doors. Mine was probably the bigger one with a king size bedroom, a large living room, 2 bathrooms and a huge lounge with a little kitchenette/dining area. Very spacious and luxuriously decorated, it does feel as if you are in a real palace. I highly recommend this special hotel in the heart of Yerevan city and would like to thank all for making us feel at home during our stay.

*Yerevan Best Hotel. * It is my fourth stay in this member of the “small luxury hotel of the world” hotel. The Guests list of this hotel includes Royalties. Heads of states, Movie Stars , famous Musicians, and international celebrities. You can see their pictures and guest book writings in the hotel impressive hall-of fame. The hotel has a very unique location at the heart of central Yerevan, on one of the main roads in the city. I was staying in a beautiful Room which had classic elegant design. Very comfortable and spacious rooms, with excellent king size bed, high quality beddings, large Bathroom with upscale amenities. The rooms are disinfected and are very clean. The hotel has many disinfection Stations throughout the entire hotel. The Service is excellent on every level . A special compliment to Liana Hovsepyan the profesional front office manager that arranged for me the perfect accommodation. She is very professional and very kind and speaking fluent English like most of the staff . The breakfast in the hotel is one of the best you will find in Yerevan . They have good quality choices including fresh detox juices and tasty local products that you can find only in Armenia. The waiters staff are very effective and polite and I must give special complement to the excellent Restarants manager David who takes care of every detail. The hotel surrounding has many Restaurants, cafes and shops worth visiting. The hotel is always a buzzing place with VIP’s and guests thanks to the professional PR manager Syuzi Ayrumyan who makes everyone feel like VIP and is also the best personal shopper and adviser to all magical places and Shops in this Beautiful city . Other things i love in this hotel are the chic bar/cafe lobby area with live pianists every evening . I love the elegant spa, the fitness Room and the roof swimming pool. I love the Classic ambiance and I fully recommend Grand hotel as The best and excellent choice for business or pleasure in this amazing and charming city. I will be back .

Upon arrival to Yerevan our driver was directed to an address other the one I had booked with close proximity to Republic Square. Landlord carried our luggage's up from back alley of a restaurant, metal door cement stairs, and showed us his unit trying to promote it. After long arguments we agreed to stay three days. This was my first visit to homeland and it took me time to recover from the shock. At noon and after we checked out, next landlord called to tell us the address is going to be other the one we had booked online too. At this point, it was clear this was organized online hack of system or bookings. I told the landlord we are heading to the booked address to meet us there. We had luggage's and it started to rain. I had to let my daughter watch the luggage's at Republic square and walk to the unit where the second booking was. Two security guards approached us took the phone and gave it back saying you have no booking here. Four hours back and forth with no place to stay and under the rain in foreign land with my husband shivering under the tree and daughter stunned at the unprofessional behavior's of the people who are supposed to be in hospitality business and me running around looking for a place to stay and at the point of giving up, our path crossed with Manager of National Hotel, Sophia. Suddenly, we were at the care of a professional in hotel management and hospitality expert. She matched the price we were going to pay and gave us a unit on the spot. National hotel staff were ready to help us with different services and we settled down at a great location with all the amenities a tourist requires resting and catching up with where we left off. Next think we know, we are on a tour bus, touring the whole city. We met all kinds of people who made a difference. Sophia was the first to remind us that she was there for us if we needed anything. Pleasant to talk to, showed empathy, was responsive to our needs in a way that we decided to stick around and go nowhere else during the term of our visit. Fortunately we were able to cancel our next booking as well which had all of a sudden dropped from the list of ***********. I will follow up and investigate this further but in the meantime I owe Sophia a big thank you. I thank God for this miracle. I recommend the National Hotel and you can depend on it's manager Sophia. You will not be disappointed. Also, don't trust online booking as pictures you see might not exist and alternative solutions might not be what you were promised in the first place. Not all hotels provide same standard of service. We were lucky to end up with one that has high standards to deliver and commi**ent to satisfy visitors. We are forever gratefull. Much appreciated Sophia.

This is everything you would expect of a modern Luxury Collection property. The rooms, the pool, the gym, breakfast... all top notch. Location is also perfect. There were, however some problems. Some serious. Some minor. Serious: - there is no way to contact the hotel electronically prior to arrival. There is no published email. I contacted them by Facebook Messenger, and they gave me an email address.... to which they did not reply. I recontacted via Messager... and they did not reply. No email address for a hotel in 2023 is not acceptable. - I was arriving ahead of the check-in time (10am vs 2pm) and checking out well before the check-out time (6am vs 12 noon). I explained the situation, said that I did not need my room early but i) if it was available great but ii) if it wasn't I would freshen up and change my travel clothes in the gym changing room. The answer - 'if you want the room before 2pm, you pay 50% of the daily rate. You may access the gym only after 2pm'. I was shocked. I understand that they are under no obligation, but refusing to allow someone to use the changing room?? I insisted. Eventually they relented. The changing room was perfect (and empty). But not good first impressions. - Returning from dinner, I was surprised that there is no evening turn-down service. I went to bed just before 10pm (I had been travelling) and did not think to put up DND sign because I was getting up at 6am and receiving room service breakfast. The turn down service came into my room just after 10pm when I was in bed. That is bizarrely late IMO (note that Yerevan is a late city with limited morning activity). - Room service breakfast was delicious except that orange juice was in a bottle. In Armenia, fresh OJ is available from any roadside stall. Surely the kitchens of the Alexander can produce it for breakfast? The hotel is expensive. It seems to be priced with the diaspora in mind who will not be surprised by NYC or Paris prices. For example, the $200 per hour for a massage is really extreme in this part of the world. I have no doubt about their claim to be the best hotel in Armenia, and I appreciated the luxury and service after some challenging travels through the Caucuses. However, I do think the management should get a grip on the service/value balance.

The service is good, will help with parking, the bed is very comfortable, the air conditioning is also very good, the winter is very warm

WOW!!! This hotel stands out immediately by the impressive Guest Room Interior's. Everything is of the highest quality possible, including the workmanship in the finishing details of the rooms and public areas. One can confidently say that this hotel has the potential to be among the best in the world. The vast selection of high-quality entertainment, dining and wining, swimming and fitness and strolling to the nearby city center, makes your stay worthwhile. I was highly impressed and will certainly recommend this hotel and return soon for business and for enjoyment at it's best.

A truly beautiful 5 star boutique hotel located in the very centre of Yerevan. Me and my daughter stayed there twice, both times for a considerably long period of time and our experience has been beyond our expectation. Superb conditions, very friendly, approachable and welcoming staff. The rooms were exceptionally clean, luxuriously decorated, gym, spa, massage rooms - everything of highest standard and everything you would really need. The restaurant, located on the 11th floor, was also beautifully decorated, the food was delicious, the restaurant staff welcoming. Truly Armenian hospitality! We stayed in separate suites with a door between the two as well as entrance doors. Mine was probably the bigger one with a king size bedroom, a large living room, 2 bathrooms and a huge lounge with a little kitchenette/dining area. Very spacious and luxuriously decorated, it does feel as if you are in a real palace. I highly recommend this special hotel in the heart of Yerevan city and would like to thank all for making us feel at home during our stay.

*Yerevan Best Hotel. * It is my fourth stay in this member of the “small luxury hotel of the world” hotel. The Guests list of this hotel includes Royalties. Heads of states, Movie Stars , famous Musicians, and international celebrities. You can see their pictures and guest book writings in the hotel impressive hall-of fame. The hotel has a very unique location at the heart of central Yerevan, on one of the main roads in the city. I was staying in a beautiful Room which had classic elegant design. Very comfortable and spacious rooms, with excellent king size bed, high quality beddings, large Bathroom with upscale amenities. The rooms are disinfected and are very clean. The hotel has many disinfection Stations throughout the entire hotel. The Service is excellent on every level . A special compliment to Liana Hovsepyan the profesional front office manager that arranged for me the perfect accommodation. She is very professional and very kind and speaking fluent English like most of the staff . The breakfast in the hotel is one of the best you will find in Yerevan . They have good quality choices including fresh detox juices and tasty local products that you can find only in Armenia. The waiters staff are very effective and polite and I must give special complement to the excellent Restarants manager David who takes care of every detail. The hotel surrounding has many Restaurants, cafes and shops worth visiting. The hotel is always a buzzing place with VIP’s and guests thanks to the professional PR manager Syuzi Ayrumyan who makes everyone feel like VIP and is also the best personal shopper and adviser to all magical places and Shops in this Beautiful city . Other things i love in this hotel are the chic bar/cafe lobby area with live pianists every evening . I love the elegant spa, the fitness Room and the roof swimming pool. I love the Classic ambiance and I fully recommend Grand hotel as The best and excellent choice for business or pleasure in this amazing and charming city. I will be back .

Upon arrival to Yerevan our driver was directed to an address other the one I had booked with close proximity to Republic Square. Landlord carried our luggage's up from back alley of a restaurant, metal door cement stairs, and showed us his unit trying to promote it. After long arguments we agreed to stay three days. This was my first visit to homeland and it took me time to recover from the shock. At noon and after we checked out, next landlord called to tell us the address is going to be other the one we had booked online too. At this point, it was clear this was organized online hack of system or bookings. I told the landlord we are heading to the booked address to meet us there. We had luggage's and it started to rain. I had to let my daughter watch the luggage's at Republic square and walk to the unit where the second booking was. Two security guards approached us took the phone and gave it back saying you have no booking here. Four hours back and forth with no place to stay and under the rain in foreign land with my husband shivering under the tree and daughter stunned at the unprofessional behavior's of the people who are supposed to be in hospitality business and me running around looking for a place to stay and at the point of giving up, our path crossed with Manager of National Hotel, Sophia. Suddenly, we were at the care of a professional in hotel management and hospitality expert. She matched the price we were going to pay and gave us a unit on the spot. National hotel staff were ready to help us with different services and we settled down at a great location with all the amenities a tourist requires resting and catching up with where we left off. Next think we know, we are on a tour bus, touring the whole city. We met all kinds of people who made a difference. Sophia was the first to remind us that she was there for us if we needed anything. Pleasant to talk to, showed empathy, was responsive to our needs in a way that we decided to stick around and go nowhere else during the term of our visit. Fortunately we were able to cancel our next booking as well which had all of a sudden dropped from the list of ***********. I will follow up and investigate this further but in the meantime I owe Sophia a big thank you. I thank God for this miracle. I recommend the National Hotel and you can depend on it's manager Sophia. You will not be disappointed. Also, don't trust online booking as pictures you see might not exist and alternative solutions might not be what you were promised in the first place. Not all hotels provide same standard of service. We were lucky to end up with one that has high standards to deliver and commi**ent to satisfy visitors. We are forever gratefull. Much appreciated Sophia.

This is everything you would expect of a modern Luxury Collection property. The rooms, the pool, the gym, breakfast... all top notch. Location is also perfect. There were, however some problems. Some serious. Some minor. Serious: - there is no way to contact the hotel electronically prior to arrival. There is no published email. I contacted them by Facebook Messenger, and they gave me an email address.... to which they did not reply. I recontacted via Messager... and they did not reply. No email address for a hotel in 2023 is not acceptable. - I was arriving ahead of the check-in time (10am vs 2pm) and checking out well before the check-out time (6am vs 12 noon). I explained the situation, said that I did not need my room early but i) if it was available great but ii) if it wasn't I would freshen up and change my travel clothes in the gym changing room. The answer - 'if you want the room before 2pm, you pay 50% of the daily rate. You may access the gym only after 2pm'. I was shocked. I understand that they are under no obligation, but refusing to allow someone to use the changing room?? I insisted. Eventually they relented. The changing room was perfect (and empty). But not good first impressions. - Returning from dinner, I was surprised that there is no evening turn-down service. I went to bed just before 10pm (I had been travelling) and did not think to put up DND sign because I was getting up at 6am and receiving room service breakfast. The turn down service came into my room just after 10pm when I was in bed. That is bizarrely late IMO (note that Yerevan is a late city with limited morning activity). - Room service breakfast was delicious except that orange juice was in a bottle. In Armenia, fresh OJ is available from any roadside stall. Surely the kitchens of the Alexander can produce it for breakfast? The hotel is expensive. It seems to be priced with the diaspora in mind who will not be surprised by NYC or Paris prices. For example, the $200 per hour for a massage is really extreme in this part of the world. I have no doubt about their claim to be the best hotel in Armenia, and I appreciated the luxury and service after some challenging travels through the Caucuses. However, I do think the management should get a grip on the service/value balance.

The service is good, will help with parking, the bed is very comfortable, the air conditioning is also very good, the winter is very warm

WOW!!! This hotel stands out immediately by the impressive Guest Room Interior's. Everything is of the highest quality possible, including the workmanship in the finishing details of the rooms and public areas. One can confidently say that this hotel has the potential to be among the best in the world. The vast selection of high-quality entertainment, dining and wining, swimming and fitness and strolling to the nearby city center, makes your stay worthwhile. I was highly impressed and will certainly recommend this hotel and return soon for business and for enjoyment at it's best.