5-Star Hotels in Victoria, Australia

Location is great, easy to find and plenty of parking space. The rooms were newly renovated. I didn't mark the service a perfect score, as we have some booking confusion. I purchased set dinner and a bottle of champagne that was not acknowledged until we reminded the restaurant and was quicky sorted and we had a very good dinner, but upon check-out there was billing issues, it's also sorted by the supervisor, but could have been avoided. The pool was closed, and the gym is too small. Overall it’s a great place to be, relaxing atmosphere and friendly people

This is my first time staying at such a great hotel for this price – excellent value for money! I was amazed when I walked into the room. The bathroom was spacious and clean, with a bathtub where you could soak while watching TV. There was also a separate walk-in closet. The bed was really comfortable; I don't like beds that are too soft, and this one was just right. You could see a bit of the river from the window. Overall, I'm very satisfied, and it will be my top choice next time I'm in Melbourne. There are plenty of restaurants downstairs, and The Meat & Wine Co. there is delicious.

**”A Wonderful One-Night Stay at Oakwood!”** I had the pleasure of staying at Oakwood for a one-night getaway, and I couldn’t have been more pleased with the experience. From the moment I walked in, the staff was warm, welcoming, and eager to ensure I had everything I needed for a comfortable stay. The check-in process was quick and easy, and I was pleasantly surprised by the cozy and clean room that awaited me. The bed was incredibly comfortable, and the room had all the amenities I could need for a short stay. Oakwood’s atmosphere was peaceful, and I was able to relax and unwind in no time. Though it was only one night, I felt truly taken care of and would highly recommend Oakwood to anyone looking for a restful stay. If I’m ever in the area again, I’ll definitely be returning!

We had an amazing stay at Hotel Chadstone Melbourne MGallery Collection. From the moment we arrived, the staff were friendly, professional, and attentive, making us feel welcome and well cared for. The room was beautifully styled, clean, and very comfortable perfect for relaxing after a busy day. Everything was thoughtfully prepared and of high quality. The absolute highlight of our stay was the swimming pool. It was stunning, with incredible views and a calm, luxurious atmosphere. It was the perfect spot to unwind and enjoy some quiet time. The hotel’s location was also ideal, right next to Chadstone Shopping Centre, which made everything so convenient. Overall, a truly 5-star experience. We will definitely return and highly recommend this hotel to anyone visiting Melbourne!

Decent hotel, some odd in house policies but otherwise a nice stay.  Buffet breakfast was good with the usual bacon eggs, fruits juices coffee omelettes.  Plenty of restaurants near by hotel about 3-4 min walk around the corner near the Hoyts. Urban Brewery. Asian, Greek, delicious ice cream, kids adventure and entertainment, Woolworth and Dan’s Murphy’s are a short walk in the opposite mall as well about 2 mins with a chem warehouse. Roof top pool was lovely, with the heated spa. Nice view and it can get cold but in a hot day is lovely. I wouldn’t go swimming on the cold day. Had a free welcome drink in the sunset bar but did not have food. Did not try room service.  Check in and out was as expected. Pay $100 deposit per night, best to use CC as they charge you triple with cash deposits.  Complex across the road Also do remedial and foot massages there.  Rooms are a nice size with big bathrooms, beds are comfy. Staff seem to be friendly and smiling. Rooms We’re cleaned on time everyday. Had no issues with the room or cleanliness.  Overall nice area in the Dockland! 12 min u er to the casino and DFO south whalf mall where you get some fantastic bargains.  Dont catch taxi EVER. Uber are quick and very efficient.  Taxi wanted to charge me $95 from domestic to hotel, Uber $59 in comparison. Stay away from taxis as they rip you off.

We initially booked just two nights at the Grand Hyatt Melbourne, but the outstanding service we received made us extend our stay—and I’m so glad we did. The level of attentiveness and genuine care shown by the staff truly elevated our experience. One moment that stood out was during breakfast. My husband asked a staff member at the pastry section whether the items were halal. She explained it to him politely, and to our surprise, about 15 minutes later, the Assistant Director of the restaurant, Mr. Albert, personally came to our table. He took the time to explain the halal options available and even assured us that eggs could be prepared using separate utensils. While I was getting bread, Mr. Albert noticed and came over again, kindly asking if I would like my eggs prepared then. He immediately instructed the chef to prepare eggs and nuggets for me and told me to sit comfortably while he arranged everything to be brought over. His thoughtfulness and proactive service left a lasting impression. It’s rare to see such initiative and care, and it made me feel confident that I had chosen the right hotel. I will definitely recommend Grand Hyatt Melbourne to my family and friends. The hotel is fortunate to have a staff member like Mr. Albert—he truly deserves recognition for his outstanding hospitality.

I recently stayed at the 1 Hotel Melbourne, and my overall experience was fantastic. The hotel's design is truly unique, embracing a natural, eco-friendly, and very textured aesthetic. From the moment you walk in, you feel a sense of relaxation, completely unlike the cold, impersonal vibe of traditional business hotels. The room was quite spacious with excellent natural light, and the bed was incredibly comfortable. The attention to detail was impressive, with many materials used showing a thoughtful and well-designed touch. The location is also super convenient. A short walk takes you to the river, and there are plenty of dining options nearby, making it perfect for a leisurely stroll. Enjoying a walk outside in the morning or evening was especially therapeutic. The staff's service was consistently excellent; they were friendly, and any issues were communicated smoothly without any pressure. If you appreciate hotels with great design that are also quiet and comfortable, this place is definitely worth a stay. I'd absolutely consider choosing it again on my next visit to Melbourne.

Facilities: Very well-equipped, they even provided toothbrushes. However, the equipment is quite old, and the faucets were a bit unfamiliar to operate. Cleanliness: Very clean. Location: Great location, right by the river, but unfortunately, we weren't given a river view room. Service: Overall, the staff were patient and polite. However, if you paid your deposit in cash, be prepared to start the checkout process at least 10-15 minutes early. They took nearly 20 minutes to inspect the room! Then, a staff member slowly ambled to the front desk to confirm everything was alright before they finally processed the deposit refund... The whole process was incredibly inefficient.

We stayed one night at Pan Pacific Melbourne after arriving from the airport, and it was exactly what we needed: elegant, relaxing, and hassle-free. The hotel’s sleek riverside setting and proximity to the convention centre, shopping, and transport made our evening easy and efficient. Our room was spacious with stunning panoramic views, a soaking tub, and blackout blinds for a restful sleep. The staff were friendly and responsive, though we did have to request an extra pillow and towel, which were delivered promptly. Breakfast was a standout—fresh, varied, and served with a smile. Perfect for a short stopover or start to a longer stay.

Pool was fantastic albeit over chlorinated (my silver jewelry oxidised instantly so ladies please remember to take your jewelry off). Location was good. Room was clean and bed was comfy. The cons: no free water bottles in the room. Charging ports were not next to the bed so unable to charge our phones close to us overnight. And the bathroom is not fully private (sliding doors and large gap between the door and the wall meant you couldn’t fully close it and it’s a little awkward when you’re staying with business colleagues!)