5-Star Hotels in Victoria, Australia

The service was great and the location is very convenient. Facilities: The facilities are pretty good, especially the pool with its amazing view. Cleanliness: The hygiene is very clean. Environment: The environment is excellent, really nice. Service: The staff are warm and welcoming, providing excellent service.

I stayed here for three nights in Melbourne. There's a tram stop right outside (though it was closed for roadworks, sadly). It's also super close to the SkyBus drop-off point from the airport to the city, only a six or seven-minute walk, so it was really convenient – I just bought a round-trip ticket. There are also lots of familiar eateries nearby, like Pepper Lunch (so good, why did it close in Beijing?!) and Gong Cha (so happy to find Gong Cha overseas!). The room was quite spacious, and the view was nice too. The bathtub was a bit long for me, and there's a separate walk-in closet with a vanity table.

Location is great, easy to find and plenty of parking space. The rooms were newly renovated. I didn't mark the service a perfect score, as we have some booking confusion. I purchased set dinner and a bottle of champagne that was not acknowledged until we reminded the restaurant and was quicky sorted and we had a very good dinner, but upon check-out there was billing issues, it's also sorted by the supervisor, but could have been avoided. The pool was closed, and the gym is too small. Overall it’s a great place to be, relaxing atmosphere and friendly people

We had a fantastic stay at the Melbourne Marriott Hotel Docklands. Everything about our experience was wonderful. The highlight for us was definitely the pool. The water temperature was perfect—not too hot and not too cold—and our kids absolutely loved it. In fact, they didn’t want to get out! The view from the pool area was also amazing and made the experience even more special. Breakfast was great with plenty of options, and the staff were incredibly friendly and accommodating throughout our stay. They made us feel very welcome and well looked after. We will definitely stay here again in the future and have already recommended the hotel to our family and friends. A truly enjoyable stay!

Nice modern hotel Disappointed with the customer service The checkin experience was robotic, unfriendly and did not show any interest, care or effort to deliver a welcome. The hotel itself is very nice, quality finishes and large rooms. The property has a dedicated service elevator however the housemaids use the guest elevator for transit between floors without any smile, hello or care towards guests. It's also obvious the damage to guest elevator from cleaning carts. Great views, It's a shame this beautiful property is let down by poor customer service and poor management oversight.

The location is pretty central. It's about a 1km walk from Southern Cross Station (SkyBus terminal), which is a bit of a distance but acceptable. The surrounding area is nice, mostly locals, with many restaurants along both sides of the river. The room facilities are a bit old, but the space is very generous. The pool is a definite plus, and it wasn't crowded. The twin room was indeed spacious and even had a walk-in closet, though cooking isn't allowed.

Great location and service good. Our room lacked coffee pods and not enough tea bags The TV kept turning off. N0t having the ability to watch AFL footy on TV saturday night . was a disappointing - I would have been happy if we could have streamed it through our phone on Kayo love walk in shower as i have a disability and space i n room for my walker.

The hotel is excellent, and I really love its aesthetic. The coffee is good too, and the location is very convenient, just 1-2 kilometers from the city center. Parking is quite expensive though, at 75 AUD per day.

The location is excellent, the room is spacious, and very clean. The breakfast selection is extensive, though you might encounter long queues if there's a large conference group. The staff are very friendly towards children. Overall, this was the best hotel of our trip!

Built in 1883, this hotel is still in operation and surrounded by many attractions. St Paul's Cathedral and the central train station are within walking distance. The breakfast is a set menu with options, and it's delicious. The hotel staff are very enthusiastic.