Featured facilities: Exclusive Beach Area, Sea View, Spa
Great
3 reviews
9.3/10
Check Availability
See All 5-Star Hotels in New Providence
Travelers Reviews of New Providence Hotels
See all
8,0/10
Very Good
LLizWe stayed at the Grand Hyatt for 5 nights. We loved the choice of restaurants, pools, shops, the stunning beach (definitely opt for a sea view room!)
The resort is huge. But then it’s balanced out by lots of choice. A few niggles eg. Charging extra for beds next to the pool - these were often left empty (as were all the cabanas) so felt like a waste. They high daily resort fee should cover these costs. Or just have all beds the same good quality?!
The room was lovely, spacious and clean. Just missed things like… a sanitary bin by the toilet, amenities beyond shampoo and soap, no cosmetic removal pads, no spare toilet roll. No notepad and pen even - just basic amenities you’d expect in a standard resort, let alone a high end one.
All in all, it’s a fab place for couples, families with all ages of kids, it’s great for hosting work conventions - they racially have it all, all in beautiful surroundings!
GGuest UserThe hotel has a great location, new facilities, and is medium-sized. The stay experience is very good. The swimming pool is great, and it is very convenient to go to the beach by the pool. It is an unforgettable and wonderful stay experience!
GGuest UserThe first day of the renminbi more than 3,900, the next day, more than 5,000, the third day, more than 7,000, the real tmd, the front desk, the efficiency of the front desk was extremely slow, the second day, the room continued to tell me that I was the last one and must let me change from the 18th floor to the 15th. The room type is not the same price, even if I told me that I must be doubled because of another room? How do WTF guests know that he lives a few floors? I didn't expect that when I played Check in, he gave me the 7th floor. I felt that I was being played. The front desk often had a person at night. The brain was not very good. The efficiency was particularly low. The system was very old. It really gave more than 1 point. I lost 20,000 knives in the casino. No one told me that I could change points for the hotel. When I check out, a friend told me that I would go back and ask them to say it is too late.
AAnonymous UserI thought this was a Four Seasons hotel on a holiday island, with expectations and estimates for service, health, etc. Unexpectedly, compared at the same level, this is quite disappointing. First, in addition to the blue sea water is fascinating, the hotel design space is too ordinary, especially the room is not high and small, the facilities are old. Second, it is often not too clean. Two nights of sheets were not clean, were allergic, and even had a slight smell. Third, the most impressive thing was the waiters here, except for others who qualified ' Most of them not only lacked service awareness, but also fully guided the customer at any time. When we chose a 90-minute SPA, the room was bright, there was no special design and attention to the spa space, the chaotic, anxious massage was really amazing, and I experienced so many of the world's top holiday wines, which were so bad that I had never seen it. Especially compared to the Rosewood Mexico Hotel we just visited two months ago, it is really a bit different from the sky and the ground. Fourth, the dining is ordinary. Ugh! When I put the photo, I found out that I didn't take a photo of the room. It is estimated that it is too bad. No interest in taking it.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.