5-Star Hotels in British Columbia, Canada

This Whistler resort offers an exceptionally convenient location with quick, effortless access to both the village and the gondola station. While the rooms and facilities are overall good enough to provide a comfortable stay, it is worth noting that the south tower is showing its age a bit more than the newer north tower. For leisure, guests can enjoy casual fun at the small heated pool and hot tub on-site. When it comes to pricing, visitors should anticipate extra costs at checkout; the $37 CAD gated self-parking fee combined with resort charges adds up to an additional $90 CAD or so. Despite these extra fees, the property ultimately delivers great value for money. The experience is further elevated by Whistler itself, which serves as a spectacular, scenic destination—particularly on a sunny day. Purchasing an Alpine ticket is highly recommended, as it seamlessly covers the uphill gondola, the famous Peak 2 Peak gondola, and the chairlift to the very top, capping off a wonderful mountain getaway.

I am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay. To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level. There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment. Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection. I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered. In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests. Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold. I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.

Great hotel but I felt overpriced, not a great security place as well. A lot of better options in Vancouver with better price. I think I arrived during a game event or something so there are a lot of people from outside sitting in the lobby, running around and they r not even staying in that hotel.No privacy and those people occupied all the seats/sofa in the lobby for 3-4 hrs. The next day the hotel took away all the seats out of nowhere. Such a weird thing

nice building, great history, staff was nice and accommodating. However I was not impressed the political PRIDE flag flying out front. In fact I made a point of phone ahead to ask if it was taken down given that pride celibrations were over, I was told there would be no pride flag. I don't hate anyone, I have *** friends and acquaintances, but they are normal *** people who don't act talk or dress weird, they don't fly pride crap, in fact they are just as offended as I and others are bc it marginalizes being *** and targets children and mentally challenged people, which like Tumbler Ridge, are turned into fanatics. Its just when I'm on vacation, spending $600 a night for a little room, the last thing I want to deal with is political BS, especially when I'm about to dine, which turned me off from dinning in the hotel restaurant. I feel betrayed, with a portion of our holiday ruined. I won't be staying at the this Fairmont or any others until things change, and I suggest you find somewhere else to send them a message. speaking with your pocket book is powerful way to get the message across. Legal action is too, but at this point I'm hoping they'll understand how offensive and controversial the situation is and do the right thing. personally, I wouldn't have mind if they put it up for the week of pride dt, but to slap people of faith and morals in the face with that crap is unacceptable. Management was not appoligenic,

Service: Very professional, efficient and friendly. Check in process was quick. The guy who checked me in ensured I stayed on the same floor as my other family members who booked a different room. Valet service is a nice perk. However, it can take longer waiting for the car vs us going to the car park lot ourselves. Amenities: They have Dyson hairdryer which is a huge plus. Extra amenities are available upon request. Room: Room is as pictured. My room was on the 8th floor and I could see the Richmond night market from my room. Bed is a bit too soft to my liking. Pillows are a bit high and hard. Cleanliness: This is the only category where I wish I could rate zero. Most notably thing I noticed is there's dust on the hairdryer, I was fine with this. Until I got into bed, inspected all 4 of the pillows. Noticed on 2 of them, were a strand of hair (or eyelash?) And some dusts. This pretty much ruined my stay. I pushed these 2 pillows aside to the other side of the bed, after trying my best to attempt to ”clean” them in case I accidentally touched them... It was already past midnight when I got into the room to rest and in to the bed and found out about this. Didn't bother to call the front desk about it. Overall this hotel is great overall. Location is not far from the aberdeen mall as well with car. Service is outstanding. Wish they'd retrain their cleaning staffs though.

Our family stayed at the night on the last day of Labour Day long weekend, so we felt less busy. It’s a good stay for going to Botanical Beach at Port Renfrew. The Ella beach nearby is awesome for sunset. The room is spacious for four of us. We are happy to see lots tiny fishes and 6 seals playing in the hotel private harbour. We did not use the hotel pool coz it looks not so clean. However we enjoyed the complimentary 1 hr tandem kayak very much. See lots wild lives.

Conveniently located a few steps away from the Whistler Gondola. Rent your ski gear from the Can Ski store located at the ground floor and you can easily drop off/pick up your skis at their valet.  Our suite has a kitchenette and dining table so it was easy to eat breakfast in our room before heading off to ski. There is a grocery store a 5 min walk away. The fireplace in our suite was nice and we used it quite often. The hot water in the shower was almost instantly available which we appreciated. The hotel is a little dated but has everything we need. I highly recommend the Japanese restaurant, Ka Ze, located at the hotel. Reservations recommended.

Oak Bay Beach Hotel is an excellent place to stay. The hotel is very clean and well maintained, which made the experience comfortable and relaxing. The staff are friendly, professional, and always willing to help, making us feel genuinely welcomed throughout our stay. Overall, the high standard of hygiene and the great service really stood out.

This might be the cheapest Four Seasons I've ever stayed at, so it gets full marks! The sofa can be converted into a double bed, which is more than enough space for two kids. They even provided extra pillows and a double duvet. Upon check-in, we received a welcome card and some desserts. My only minor complaint is that the Caucasian front desk lady didn't proactively offer toys to my children. I had to ask twice, and she only gave them out the second time after checking other people's reviews, which was a bit disappointing. Also, I was surprised the room didn't have a Dyson hairdryer – even the pool areas have Dyson, so the rooms should too! The toiletries didn't smell very good. The bar on the first floor is excellent, highly recommended!

Very spacious rooms, comfortable beds and pillows. Guests services granted requests promptly. Friendly staff. Very good location. Starbucks within hotel premises is also a plus. Worth coming back to.