5-Star Hotels in Jilin, China

The five-star rating is for Zongzi (a staff member). They arranged for my luggage to arrive early, and the person who took over for me was excellent. On the downside, when checking out, there were a lot of staff members asking for good reviews. If a service is good, I'll naturally give one. For example, last time, they charged me 12 for the mini-bar and still asked for a good review, which I really didn't want to give. Otherwise, this time, I really felt like giving a 2-3 star rating. Some of the front desk staff I encountered this time were a bit lacking. It feels like the more I come, the less attention I receive. This time, I didn't get a room upgrade, though they did give me some fruit. If there's an empty room, they should definitely upgrade to improve the experience. For breakfast, if one portion is provided, it would be great if another could be offered for VIPs. None of the four of us went to eat. 1. There was an issue with the pillows in the room. I was too lazy to complain about it, but you can see in the video, there were hard lumps – I don't know what they were. If it weren't for Zongzi's excellent service, I would honestly consider giving a 2-3 star review. The Vianna next door is half your price, and their service was better when I went. But maybe it just depends on the person. 2. I overheard a department responsible for external car services – I don't know what it's called. This was a particularly unsatisfactory issue. They were complaining about a guest who parked to go upstairs to get something, saying that just because a guest spends a hundred yuan, they act like they're superior. To complain about guests when you're in the service industry – that's really not the standard you should have. Everyone has urgent matters sometimes. To speak ill of guests behind their backs, especially when you're supposed to be the best hotel in Jilin, is unacceptable. What's wrong with spending money? The hotel rooms aren't even worth this price; what you're paying for is the service. And then you talk behind our backs and nitpick.

The hotel facilities are new, and the location is great, making it very convenient to get to the floating market. The breakfast is quite unique and definitely worth trying. On top of that, the VIP manager at the hotel was incredibly helpful, recommending fantastic food options from the moment we checked in – every single one was a hit! Yanji truly is a food paradise [heart emoji]. This hotel is comfortable to stay in, and its location is excellent. It's definitely worth another visit.

I was really impressed by the hotel's service during this stay! As soon as we arrived in the lobby, a staff member immediately came over to help with our luggage. The front desk attendant was incredibly patient and thorough during check-in; she not only processed everything quickly but also proactively asked about our preferences and thoughtfully upgraded us to a room with a better view. The hotel rooms even have Type-C outlets. During our stay, when the mini-fridge in our room ran out of drinks, I called housekeeping, and they refilled it in less than ten minutes. Such warm and thoughtful service truly makes you feel comfortable. I'll definitely choose this hotel again for my next trip!

Flawless service, a truly exceptional experience – this hotel is worth a special trip! 🤵 Seamless Butler Service: From check-in to check-out, our dedicated butler was always available, providing instant and patient answers to all our questions. The experience was absolutely perfect. 🏞️ Immersive Holiday Experience: The front desk team was great at helping us plan our itinerary based on our needs. The outdoor hot springs were a highlight – the air was amazing, and the kids absolutely loved them. Breakfast in front of the panoramic floor-to-ceiling windows in the birch forest was picturesque; no filters needed for photos. 💡 Unforgettable Highlights: ① The welcome cookies that my kids asked for countless times; ② The late-night Korean restaurant, a big thank you to the elegant Ms. 'Rui Zhang' for her thoughtful recommendations; ③ My memorable conversation with the professional and impressive F&B supervisor, 'Lisa Dou'. In summary, from the staff to the scenery, from the food to the accommodation, every aspect reflects the hotel's dedication. Highly recommended!

I stayed here for several consecutive days and was very satisfied. Every staff member I met greeted me warmly, and I especially want to commend Ivy for her help during my stay. I wanted to experience different room types, so I booked several different rooms. Ivy proactively asked about my preferred time to switch rooms and, once the new room was clean, she notified me and sent over the key card. Her service-mindedness is truly excellent. I highly recommend everyone to stay here. It's in the city center, making it convenient to go anywhere, and The MixC is just across the street, solving all your dining and shopping needs. It's fantastic!

This hotel is incredibly comprehensive and very kid-friendly. We had a car charter for the week, so we didn't need a shuttle service, but the butler, Shanqiu Songyue, proactively contacted us in advance to ask if we needed one. This time, we took the hotel's special bus directly to Changbai Mountain. My child fed animals at the hotel's pet park, rode a snowmobile, and even experienced soaking in hot springs in minus 20-degree weather! These extra amenities absolutely made the two-thousand-plus RMB a night price tag worth it. The hotel is also very thoughtful; children even get free little socks when they go to the hot springs. On the second night, my younger child threw up, and after a call, they changed the sheets right away. We also requested a bowl of clear noodle soup, and they didn't even charge us for it.

Subject: An Exceptional Stay Defined by Remarkable Service and Comfort I recently had the pleasure of staying at this hotel, and it was truly an exceptional experience from start to finish. The level of service here is world-class, particularly the housekeeping team. When I found my room a bit too warm and realized the windows were fixed, the staff proactively provided a fan to improve airflow. This, combined with the in-room humidifier, ensured a perfect night’s sleep. The room amenities were also incredibly thoughtful and comprehensive. The hotel facilities are a major highlight. The hot springs offer an impressive variety of both indoor and outdoor pools. Furthermore, the logistics are handled seamlessly; the shuttle service to and from the High-Speed Rail station was very convenient. For those visiting Changbaishan, the hotel offers a direct bus service (provided you have a ticket), which made my trip stress-free. I want to extend my sincere gratitude to Da Ling and Yin Ling. Their attentive care and constant check-ins throughout my stay made me feel truly valued and were the highlights of my trip. The dining experience was equally impressive. The breakfast buffet featured a wide variety of delicious options, and the on-site restaurant served a diverse menu where every dish was flavorful. Overall, I am thoroughly impressed. I will certainly choose to stay here again on my next visit.

The hotel is very clean but when I was there with my family, there are a lot of constructions ongoing near the hotel and it was raining every single day when we are at Changchun. The hotel staff is very nice and efficient esp when we had only 30 mins to board our train to head to Changbaishan. The hotel staff, Fu Yang, is able to cater for us and understand that we are rushing for time. We managed to board our train successfully thanks to Ms Fu Yang. The breakfast options were rather limited. There was a signage saying that we could have how we wanted our eggs. We requested for the chef to cook it; the chef booked for us unwillingly and gave us an attitude. From the previous guest reviews, there are many positive reviews with regards to the buffet hence we decided to pay for the breakfast buffet. Overall, we will still stay in the same hotel if we visit Changchun once again. :) Side note, the train station was rather far away from the hotel. However, DiDi works fine too.

The hotel is huge with a great environment and a convenient location, just ten minutes from the high-speed train station when you leave. The shuttle service to and from the station is very convenient, and the driver was punctual. The front desk staff were warm and attentive in their service. It's also close to Enduli and various activities. The Guardian Hot Spring is very unique. The security guard and a lovely lady from Shandong working at the bathhouse were both very enthusiastic. The breakfast selection is abundant, and the late-night noodles were delicious. They even have robots deliver takeout, which was a pleasant surprise. Overall, a very satisfying stay. I'll definitely choose this hotel again next time I visit the North Slope.

Wanda Plaza is just around the corner. It's a 10-minute taxi ride to the high-speed rail station, and even after an evening of shopping, you can walk back in just 10 minutes – incredibly convenient! There are also several convenience stores nearby, making it super easy to grab some soy milk and *youtiao* for breakfast in the morning. The room was clean, and the bed was so comfortable I didn't wake up with any back pain. Abby was also very responsive, and I'd definitely want to stay here again on my next visit!