5-Star Hotels in Liaoning, China

Fantastic location! It's close to the airport, high-speed rail, tourist attractions, and a shopping complex right next to Hang Lung Plaza and the municipal government building. The area feels very safe and secure, and the value for money is excellent. The room layout is clean and spacious, and the service is super efficient – they respond within ten minutes. Ordering takeout is a bit of a hassle as you need to take two elevators, but I guess that's a trade-off for safety. The bathroom has a really nice design. 🌃 After celebrating Christmas at the lobby bar, soaking in the tub, munching on some chicken bones, and downing a bottle of Ba Wang Si soda was just absolutely perfect!

This stay was a far cry from my visit in March this year. Both times, I booked Executive Club rooms primarily for the lounge access to relax. 1. **High Deposit**: For a three-day stay, they charged a 6500 RMB deposit. I found it quite high and double-checked, but the front desk staff was unhelpful and curt, simply stating it was hotel policy. 2. **Insufficient Water**: On the day of check-in, there were only three 350ml bottles of water. By 6 PM, I ran out and had to resort to drinking tap water from the bathroom. When I returned in the afternoon, the water situation hadn't improved, so I called housekeeping, and they brought two 500ml bottles. The next day, it was the same story! I even had my cold and fever medication laid out in the room, yet the staff didn't think to simply provide more water, like six bottles straight away? 3. **Slippers**: Yes, when I came back on the second day, I needed new slippers because the ones from the first day were completely soaked after our shower, but no fresh slippers were provided by housekeeping. 4. **The Embarrassing Afternoon**: On my third day, I decided to extend my stay for another night. I informed the front desk about this at 2 PM that afternoon. What followed was a truly embarrassing and frustrating afternoon. I explicitly told the front desk that I had a cold and a fever, needed rest, didn't want any fruit or anything, and just wanted to sleep. That afternoon, housekeeping staff brought water, slippers, and fruit in three separate trips. I was running a fever and desperately wanted to sleep, but I had to keep getting up to answer the door! I then realized I hadn't pressed the 'Do Not Disturb' button (not blaming the staff, but I had already clearly told the front desk I didn't want fruit and just wanted to sleep), so I immediately activated DND. At 5 PM, I thought I could finally get some sleep. The moment I drifted off, the front desk called, asking if I wanted to check out, extend my stay, or refresh my key card, etc. (Don't your systems track this?!). At that point, I just wanted to go home!!! The Front Office Manager's approach to resolving the issue was quite subjective. During dinner at the restaurant, I was given a hotel cartoon mascot as a 'solution.' When she called, she did express apologies for these issues and offered me a discount of just over 150 RMB (which I believe was the difference for the executive lounge when I mistakenly extended to a different room type for the fourth night). She clearly had no idea about the embarrassing experience I had that afternoon. The next morning, still running a fever, I had to listen to her lecture me. That's when I decided to write my first truly serious negative review! I hope the hotel ensures they always have enough water and slippers ready! What's the point of charging such a high deposit?

This was my first time in Shenyang, and among the many branded hotels, we chose the Hilton Shenyang Shimao. Firstly, because of our preference for the brand, and secondly, because of its excellent location and convenient transportation. During check-in, Ms. Grace Hou at the front desk was warm, attentive, and very professionally handled our procedures. Throughout our stay, whenever we needed anything and called the front desk, the staff would respond quickly and provide meticulous service, making our stay more comfortable and pleasant. Our room on the 8th floor offered a fantastic view of Shenyang, overlooking Qingnian Street. The room was very clean, and the bedding and toiletries were high-quality, ensuring a great night's rest. The breakfast was rich and varied, and both the manager and staff were polite and provided thoughtful service. It's precisely because of the high quality of both the hotel's soft and hard amenities that we decided to spend all our nights in Shenyang at the Shimao Hilton. Highly recommend!

Big thanks to Eric, the concierge manager, for helping us have such a wonderful holiday! The hotel's location is fantastic; there's a subway station right downstairs, MixC Shopping Mall is nearby, and the Caidian Tower Night Market is just across the street. We added Manager Jin on WeChat after checking in, and communication was always prompt and smooth, which is perfect for family trips. We'll definitely book here again next time! The breakfast was also excellent. Getting around is super convenient; if you want a great scrub, Xinghe Yunhai nearby is highly recommended. Plus, Shenyang North Station is easily accessible by subway, which is a big plus!

I booked rooms for my bosses this time, and as soon as I submitted the order, I received a proactive message from Lynn. Her prompt response immediately put my mind at ease! What surprised me even more was that she specifically arranged both of my bosses' rooms on the 21st floor, a high floor. Not only did they have bright, open views, but the two rooms were also very close to each other, making it convenient for them to communicate. She even considered such small details for us, which was incredibly thoughtful and saved us a lot of hassle! Later, when we unexpectedly needed to extend the stay, I just mentioned it to Lynn, and she quickly helped me coordinate everything. The whole process was efficient and smooth. After checking in, both bosses gave feedback that the rooms were comfortable and the arrangements were considerate, all thanks to Lynn's attentiveness. We might have similar booking needs in the future, so please keep an eye out for us!

My kid absolutely loved the Ultraman theme. The hotel has been renovated, and they really hit the mark with the minibar and kids' welcome gift. The water temperature in the children's pool was great. The executive lounge breakfast has also been updated, and the breakfast on the first floor offers an even wider variety. We always come here for the food, and the service is, of course, impeccable. When we left, they even gave my child a small toy, which made them very happy. We'll definitely be back to stay here again next time we're in Dalian.

As soon as I entered the hotel, the handsome concierge helped me carry my luggage, showed me the way enthusiastically, and told me where to eat and where to have fun. It felt like an old friend who hadn't seen me for many years. The check-in at the front desk was also very smooth, and they helped me arrange a quiet non-smoking room. It was very considerate and the service exceeded my expectations. The room was clean and tidy, spacious and bright, the bed was very comfortable, and the big bathtub was perfect. It was so comfortable to take a hot bath at night. I fell asleep quickly. It snowed in Fushun, and the snow scene was so beautiful. The facilities in the hotel are also very complete, with a gym and a swimming pool. I went swimming a few laps when I had nothing to do, and it felt very refreshing. The location is also good. There are shopping malls and snack streets outside, and it is convenient to go anywhere. Speaking of food, the breakfast is so rich that it makes people dazzled. There are all kinds of Chinese and Western food, especially the bread and desserts are great. The experience is very good, and the price-performance ratio is absolutely high. It is worth the money and recommended.

Lovely experience. The staff were helpful, I arrived early and they managed to give me a room. The breakfast spread is amazing! It’s right in front of the subway station and I could walk to the theatre opposite, which worked out really well as I was there to attend a concert. There was even a little rooftop garden at the restaurant level. Didn’t have time to use the amazing fitness facilities. Would love to stay again.

Our stay was incredibly satisfying. The hotel contacted us a day before check-in to confirm our travel plans and even prepared a thoughtful setup with wine for us. From check-in to check-out, the staff's service was consistently warm, professional, and responsive. A big thank you to front desk staff Kailey and Ricky, and to Crystal, the Front Office Manager. My girlfriend said Crystal's daily greetings made us feel a sense of belonging in a place over 2,000 kilometers away from home. Yesterday, we happened to catch the room next door being cleaned. My girlfriend was very curious about the layout of that room, so she asked the housekeeping staff if we could take a look. The housekeeping attendant was very friendly and generously showed us what the views were like from the other side of the hotel. A special thanks to Shenghong from housekeeping. We are really looking forward to staying at the Grand Hyatt again on our next vacation. While the views are shared by the city, it's your service that truly makes the Grand Hyatt stand out.

Facilities: A bit dated, with small cracks on the cabinet above the mini-fridge and some wall areas, as shown in the last two photos. Overall, it's nothing major and doesn't affect the stay; considering it's a hotel over ten years old, one shouldn't be too demanding. The hotel's facilities are generally complete, with standard luxury hotel amenities. The breakfast is decent; it offers more variety than some Westins but less than some Marriotts. However, the quality is good, especially the desserts which are delicious, and there's a wide selection of juices and milk. Some Marriott hotels even offer a full Cantonese dim sum spread, whereas here there are only a few hot dishes, making the variety seem limited, but the taste is excellent. The potatoes in the pork rib stew are very fragrant, and the boiled shrimp are quite large. All the fruits weren't sweet enough; the fruit quality could be improved. Hygiene: Clean and tidy. Environment: A landmark building in Dalian, nestled against the mountain and overlooking the sea – definitely worth a visit. It's even more stunning for photos at night. It's about a 10 to 15-minute walk downhill, and a bit far from the subway station, but it's away from the city's hustle and bustle, and getting a taxi is very convenient. There's a sky garden on the 5th floor, and the lobby is magnificent; any photo taken there looks great. Service: Thoughtful and attentive. Someone helps open car doors and handle luggage upon arrival. There's a dedicated butler service that tries its best to accommodate reasonable guest requests. The mini-bar requires extra payment, but a welcome fruit platter and dessert were provided, along with a large bottle of homemade beer. This hotel's beer isn't available online, but it's genuinely delicious.