It was my first time to go to Tibet, and I was lucky to choose this hotel. The location, service and environment are really good, and it is very photogenic. The hotel's butler service, from the pick-up at the airport after getting off the plane, makes people feel happy and lucky about the trip to Tibet. Before going, it was cloudy, but this time I actually saw the golden mountain in the sun. My butler is called Cicheng, a ******* child, who speaks very good Chinese and provides very considerate service. The hotel's restaurant should be the ceiling of stone pot chicken, which is great.
The hotel was newly renovated. Manager Wangjiu was very welcoming and even upgraded our room. The room was spacious and quiet, with oxygen supply. We went to Sakya the next day because we had a good night's rest and it wasn't tiring. This was my first time staying at a Hilton hotel this year; I'd always stayed at other hotels, and it was quite good.
Hotel near Barkhor Street/Jokhang Temple,Lhasa25.6% of visitors choose this area
SSubhankar Mukherjee2024.07.01
The service is the worst of all hotels where we have stayed worldwide. It is worse than even any 1-star rated hotel in China. Right from the entry, the check in is chaotic. No one attends to luggage. It takes 2 hours to do formalities and return passports. In Room dining, the order is a huge challenge. They take 2 hours to take order and deliver the food after 1 hour, when they serve only the food in a plate. No seperate dishes or any cutliaries (spoon or fork or chopsticks ... nothing provided). When you point these out, they say sorry and take another 1 hour to bring plates, chop sticks etc. BY now 5 hours passed and food is so cold and not eatable. This is a regular scenario ... repeated 3 times, I.e. everything we placed an order. It's a huge challenge.
On amenities, the beds are extremely uncomfortable. If you just take a turn while sleeping, the other person is sure to wake up. They call king size bed .. it's two seperate beds kept side by side with cheap quality spring mattress.
On breakfast, it's very limited and every day same menu. No varieties, the food taste is horrible as well. Extremely bad experience.for the price that is paid. The feeling has been a complete waste of money, sleepless nights, staying hugry and waiting for food post order for 5.hours every time we ordered room dining. The same situation in restaurent as well.
Hotel near Lobrinka,Lhasa1.7% of visitors choose this area
AAnonymous User2025.11.12
Looking at the decor, you can tell it must have been beautiful when it was first built, with distinct ******* characteristics. It basically has all the facilities and services a five-star hotel should offer. However, the problem is that after so many years, the facilities are just too old. The cabinet doors don't close properly, the seating cushions are heavily worn, the old-fashioned toilet is very difficult to use, and the glass is foggy – I'm not sure if it's dirty or just aged. I chose a room with a Potala Palace view, but the cloudy glass really spoiled the experience. There were even leftover toenails from previous guests on the carpet, which was quite disgusting. I also have to mention the mini-bar. There were only 6 cans of Coke and Sprite, with no price tags. I assumed they were complimentary, but when I asked, they were 18 yuan each. Seriously, I've stayed in many five-star hotels. If a mini-bar is going to charge, please at least stock it with sparkling water, orange juice, and beer (if not wine or sparkling wine) to look more professional. If you only have these few bottles, either be generous and offer them for free, or just remove them. The current approach feels a bit cheap. Overall, this hotel definitely needs a renovation.
I stayed at the Chomulangzong in Shigatse again after a few years, and the feeling I had was still good. First of all, its location is very convenient. The hotel provides pick-up and drop-off services when going to Tashilhunpo Monastery during the day. Drinks were also provided when checking in. I washed my clothes in the hotel, which was very convenient. It was great. The staff was very helpful. I will stay here again next time.
Hampton by Hilton Shannan is a new hotel that only opened at the end of 2024. The hotel's facilities are very complete, all are intelligent voice control, the mattress is very comfortable, and very clean, the room is large, the toilet in the bathroom is a smart toilet, more advanced than the one in my house, can be remote control, remote control smart toilet This is very suitable for me, Because I'm hard on the toilet on the ordinary. We went to the hotel and gave us a free upgrade of the room type, and also sent welcome fruit. The hotel minibar's Coke Qixi, soda water mineral water is free to drink, breakfast variety is many, taste is also very good, this price is very worth it. And one thing worthy of praise is that the lobby manager also helped me book 5 rooms at Hilton Huiting Hotel Lhasa. The price is 80 yuan cheaper than the above. This service can be praised. I will stay here next time I travel to Shannan.
Great hotel, large room (was upgraded for free to Suite), clean.
Marshal at reception was friendly and attentive.
Large variety at breakfast, although the western options are still slightly limited. Would be nice to have greek yoghurt and more cereal choices. Chinese options are great.
Joy (waitress at breakfast) was very good and deserves a mention!
I chose a room with a snow mountain view. The floor-to-ceiling windows in the room faced the Nanga Parva Snow Mountain. Whether it was early morning or dusk, I could see the snow mountain directly. I liked it very much. The hotel service was very good. They sent a fruit plate and good night milk to relieve the fatigue of arriving at the plateau for the first time.
West of Tibet, all the way to Ali, from Zhongba to Ali, the average altitude is more than 4,000, which really makes people some unable to eat. In contrast, the altitude of Pulan County is very good, more than 3,000, for people who adapt to high altitudes all the way into Tibet, this altitude is easy to deal with, it is very low. It is not far from Gang Rinpozi, the momentum is kilometers away, and it takes more than an hour to drive. It is better than living at high altitude. The hotel is newly opened. I heard from the store that it has been renovated for more than a year. Needless to say, the safety factor is not to mention. The building is a home-covered building. The equipment must be used with confidence. It is more convenient to travel after the airport is opened. The hotel environment is very quiet, the bedding is comfortable, it helps sleep, and can ensure a good rest to continue the next day's itinerary. Breakfast is self-service, there are many varieties, buns and steamed buns are all handmade, this is really good, especially in such a remote county, the materials do not have to be very full in the mainland, you can see that the hotel is sitting a lot of efforts to improve, do very well. Needless to say, the service of Pingcuo Kangsang Hotel has always been very good. It is very humble in a small place, very enthusiastic and extremely difficult. It is a pleasure to have friends from afar and fully show it in Puland. I will definitely choose here again when I come to Ali in the future.
Hotel near Barkhor Street/Jokhang Temple,Lhasa25.6% of visitors choose this area
LLvlingfan0072025.07.13
The room was spotless, and the view of the Potala Palace from here was absolutely breathtaking. The hotel is perfectly situated right behind and to the right of the Potala Palace, making my windowsill my 'personal viewing platform': At midday, wisps of clouds drifted across its white walls and golden roofs, as if a breathing quilt was draped over the ancient palace; In the evening, the setting sun painted the Red Palace a honeyed hue, and as prayer flags fluttered in the wind, they seemed like countless hands applauding it; The moment the night lights came on, the entire palace suddenly 'came alive' – like an ancient ship moored in the darkness, carrying the stories of the Tubo Dynasty, slowly sailing towards the myriad lights of modern Lhasa. The complimentary biscuits were delicious, and the other snacks were great too! The butler and front desk service were warm and attentive. I arrived close to 2 PM, having not yet eaten, and the small eatery they recommended – the third shop after turning right from the hotel – was absolutely delightful.
Very Good
1462 reviews
9.2/10
Price from
CAD 64
per night
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9.4/10
Outstanding
SSubhankar MukherjeeThe service is the worst of all hotels where we have stayed worldwide. It is worse than even any 1-star rated hotel in China. Right from the entry, the check in is chaotic. No one attends to luggage. It takes 2 hours to do formalities and return passports. In Room dining, the order is a huge challenge. They take 2 hours to take order and deliver the food after 1 hour, when they serve only the food in a plate. No seperate dishes or any cutliaries (spoon or fork or chopsticks ... nothing provided). When you point these out, they say sorry and take another 1 hour to bring plates, chop sticks etc. BY now 5 hours passed and food is so cold and not eatable. This is a regular scenario ... repeated 3 times, I.e. everything we placed an order. It's a huge challenge.
On amenities, the beds are extremely uncomfortable. If you just take a turn while sleeping, the other person is sure to wake up. They call king size bed .. it's two seperate beds kept side by side with cheap quality spring mattress.
On breakfast, it's very limited and every day same menu. No varieties, the food taste is horrible as well. Extremely bad experience.for the price that is paid. The feeling has been a complete waste of money, sleepless nights, staying hugry and waiting for food post order for 5.hours every time we ordered room dining. The same situation in restaurent as well.
AAnonymous UserLooking at the decor, you can tell it must have been beautiful when it was first built, with distinct ******* characteristics. It basically has all the facilities and services a five-star hotel should offer. However, the problem is that after so many years, the facilities are just too old. The cabinet doors don't close properly, the seating cushions are heavily worn, the old-fashioned toilet is very difficult to use, and the glass is foggy – I'm not sure if it's dirty or just aged. I chose a room with a Potala Palace view, but the cloudy glass really spoiled the experience. There were even leftover toenails from previous guests on the carpet, which was quite disgusting. I also have to mention the mini-bar. There were only 6 cans of Coke and Sprite, with no price tags. I assumed they were complimentary, but when I asked, they were 18 yuan each. Seriously, I've stayed in many five-star hotels. If a mini-bar is going to charge, please at least stock it with sparkling water, orange juice, and beer (if not wine or sparkling wine) to look more professional. If you only have these few bottles, either be generous and offer them for free, or just remove them. The current approach feels a bit cheap. Overall, this hotel definitely needs a renovation.
Ssunny1029Borrowing my mother's account to comment ~
It can be said that the trip to Lhasa was to check in Songzan. The expectations were high before departure, but I didn't expect that I would still be amazed by the beauty here.
The housekeeper Luosang called to inquire about the arrival time before checking in, and he was already waiting at the door to greet us warmly when he arrived at the hotel. Lhasa in winter is more prone to altitude sickness than in summer. The housekeeper first took us to rest in the hotel lobby and tasted the special highland barley milk cakes and sweet tea, which was as warm as welcoming his friends to visit his home.
The battery car arrived directly at the guest room, and the door was opened with an ancient key. The ******* fragrance came out. The ******* decoration style is unique and elegant. The sunlight filled the living room through the ******* window. Language cannot describe this warm feeling.
Every Songzan person I met in the hotel is sincere and lovely. They really treat us as guests from afar, allowing us to have a more comfortable stay.
Breakfast is on the second floor, and you can overlook the Potala Palace. It's a pity that the Western restaurant on the third floor is closed recently. For dinner, I chose the ******* restaurant on the second floor. The dishes are very good. The restaurants are very quiet and the atmosphere is very good.
There is also a boutique next to the hotel lobby. The scarves from Nole and the carpets from Kavajian are worth buying.
I really don't want to leave. I will bring my family here again if I have the chance.
XXiyinThe hotel was newly renovated. Manager Wangjiu was very welcoming and even upgraded our room. The room was spacious and quiet, with oxygen supply. We went to Sakya the next day because we had a good night's rest and it wasn't tiring. This was my first time staying at a Hilton hotel this year; I'd always stayed at other hotels, and it was quite good.
CCicidefeixiangshijieI stayed at the Chomulangzong in Shigatse again after a few years, and the feeling I had was still good. First of all, its location is very convenient. The hotel provides pick-up and drop-off services when going to Tashilhunpo Monastery during the day. Drinks were also provided when checking in. I washed my clothes in the hotel, which was very convenient. It was great. The staff was very helpful. I will stay here again next time.
LLvlingfan007The room was spotless, and the view of the Potala Palace from here was absolutely breathtaking. The hotel is perfectly situated right behind and to the right of the Potala Palace, making my windowsill my 'personal viewing platform': At midday, wisps of clouds drifted across its white walls and golden roofs, as if a breathing quilt was draped over the ancient palace; In the evening, the setting sun painted the Red Palace a honeyed hue, and as prayer flags fluttered in the wind, they seemed like countless hands applauding it; The moment the night lights came on, the entire palace suddenly 'came alive' – like an ancient ship moored in the darkness, carrying the stories of the Tubo Dynasty, slowly sailing towards the myriad lights of modern Lhasa. The complimentary biscuits were delicious, and the other snacks were great too! The butler and front desk service were warm and attentive. I arrived close to 2 PM, having not yet eaten, and the small eatery they recommended – the third shop after turning right from the hotel – was absolutely delightful.
GGuest UserThe room is very clean and hygienic.
The breakfast is good, with rich variety and spacious environment.
The bedding is very comfortable, clean and has no smell of smoke.
Oxygen is available 24 hours in the lobby, and hot drinks are welcome - Rhodiola in the lobby: I have not experienced these two.
Coke and Wanglaoji are free in the room.
It is worth noting that not all rooms have oxygen, and you need to book a ”room supply” room.
The hotel restaurant is also OK. The portion is large and the taste is good, suitable for those who don't want to walk out.
Hotel near Drepung Monastery/Jinzhu West Road, Lhasa
Price per night from:CAD 51
9.8/10
Perfect
GGuest UserIt was my first time to go to Tibet, and I was lucky to choose this hotel. The location, service and environment are really good, and it is very photogenic. The hotel's butler service, from the pick-up at the airport after getting off the plane, makes people feel happy and lucky about the trip to Tibet. Before going, it was cloudy, but this time I actually saw the golden mountain in the sun. My butler is called Cicheng, a ******* child, who speaks very good Chinese and provides very considerate service. The hotel's restaurant should be the ceiling of stone pot chicken, which is great.
11379936****Songtsam did not disappoint. The afternoon tea and breakfast were both very generous! The butler, **Dingzhu, was incredibly kind; after our hike back from Xincuo, he proactively washed our car. Every evening when we returned to our room, a goodnight drink was laid out, and slippers were neatly placed at the door.
GGenzhuosanmaoquliulangThe experience after check-in is as follows:
1. There is a soy milk bottle for breakfast, there is no soy milk in it, there is a coffee machine, no coffee, sweet tea pot, no sweet tea, and finally poured a cup of boiled water to drink;
2. Trip.com Late check-out is booked until 14:00. At 10 am, the front desk will call to urge check-out. It will explain to him that there is a late check-out until 14:00. If the first time is to confirm the check-out time, it is understandable that this call. I called again after 11 o'clock. Because the other party was repeatedly feeding after answering, so I called the hotel through the Trip.com platform. The other party asked that the check-out time should be before 12 o'clock. I explained that I had delayed check-out until 14:00. The front desk said that it was delayed until 13 o'clock. I explained to him that the platform had shown late check-out until 14:00. After that, in order not to be outside the branch, please intervene to solve the problem.
3. Lunch problem, the room order phone is different from the order phone displayed in the restaurant on the second floor, only to know why the order phone in the room has been unable to contact...
In summary, the overall hardware facilities of the hotel are not bad, but the service awareness needs to be improved. If the hotel is only opened in 2024, because the airport has its special needs, if the supporting services can't keep up, the prospects caused by the current situation are worrying ~
To develop the tourism industry well, not only depends on good mountains, water and buildings, but also needs professional service ability and service spirit, which may also require guidance, training and attention from management!
Hotel near Lhasa Kongga International Airport and Surroundings, Gongga
Price per night from:CAD 55
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