It was my first time to go to Tibet, and I was lucky to choose this hotel. The location, service and environment are really good, and it is very photogenic. The hotel's butler service, from the pick-up at the airport after getting off the plane, makes people feel happy and lucky about the trip to Tibet. Before going, it was cloudy, but this time I actually saw the golden mountain in the sun. My butler is called Cicheng, a ******* child, who speaks very good Chinese and provides very considerate service. The hotel's restaurant should be the ceiling of stone pot chicken, which is great.
The hotel was newly renovated. Manager Wangjiu was very welcoming and even upgraded our room. The room was spacious and quiet, with oxygen supply. We went to Sakya the next day because we had a good night's rest and it wasn't tiring. This was my first time staying at a Hilton hotel this year; I'd always stayed at other hotels, and it was quite good.
Hotel near Barkhor Street/Jokhang Temple,Lhasa25.8% of visitors choose this area
AAlfreda Y2025.05.05
Purposely selecting this hotel for our first night because there's a clinic inside the hotel which feels secured upon flight arrival. Hotel was big with ******* design. Love the warm greetings from the staff and appreciate their patience and reminders of slow pace to minimise the mountain sickness.
Room was incredibly spacious. Staff was so helpful to drive and lead us to the room. Showing all the equipments operations and help delivering our heavy luggages. The room has everything you need. Definitely perfect to spend your first night here after a long daunting journey.
Breakfast was absolutely delicious. You could recharge and rehydrate yourself with everything you can think of when it comes to breakfast. Both Chinese, ******* and Western. A big thumb up and highly recommend.
Hotel near Lobrinka,Lhasa1.6% of visitors choose this area
AAnonymous User2025.11.12
Looking at the decor, you can tell it must have been beautiful when it was first built, with distinct ******* characteristics. It basically has all the facilities and services a five-star hotel should offer. However, the problem is that after so many years, the facilities are just too old. The cabinet doors don't close properly, the seating cushions are heavily worn, the old-fashioned toilet is very difficult to use, and the glass is foggy – I'm not sure if it's dirty or just aged. I chose a room with a Potala Palace view, but the cloudy glass really spoiled the experience. There were even leftover toenails from previous guests on the carpet, which was quite disgusting. I also have to mention the mini-bar. There were only 6 cans of Coke and Sprite, with no price tags. I assumed they were complimentary, but when I asked, they were 18 yuan each. Seriously, I've stayed in many five-star hotels. If a mini-bar is going to charge, please at least stock it with sparkling water, orange juice, and beer (if not wine or sparkling wine) to look more professional. If you only have these few bottles, either be generous and offer them for free, or just remove them. The current approach feels a bit cheap. Overall, this hotel definitely needs a renovation.
First, I want to praise the guy at the cafeteria entrance (I don't know his name), but he enthusiastically introduced us to Tashilhunpo Monastery and even took us to the rooftop to see the temple. Thank you! Secondly, I have to criticize the hotel's room facilities. The air conditioning was broken. It was always 34 degrees Celsius, and I almost fainted in the middle of the night. The oxygen supply only worked until 3 a.m. I called the waiter in the middle of the night to send a fan, but it was still stuffy. Then they told me they would charge for the oxygen machine, even though it wasn't needed when I ordered it online. Even though it was delivered, I still felt uncomfortable. My room cost around 1,000, which was too expensive and not worth it! Also, the breakfast was terrible and the quality was just average! I hope it will be improved! The hotel has a strong ******* style and I love it. I hope the service and quality will improve!
Hampton by Hilton Shannan is a new hotel that only opened at the end of 2024. The hotel's facilities are very complete, all are intelligent voice control, the mattress is very comfortable, and very clean, the room is large, the toilet in the bathroom is a smart toilet, more advanced than the one in my house, can be remote control, remote control smart toilet This is very suitable for me, Because I'm hard on the toilet on the ordinary. We went to the hotel and gave us a free upgrade of the room type, and also sent welcome fruit. The hotel minibar's Coke Qixi, soda water mineral water is free to drink, breakfast variety is many, taste is also very good, this price is very worth it. And one thing worthy of praise is that the lobby manager also helped me book 5 rooms at Hilton Huiting Hotel Lhasa. The price is 80 yuan cheaper than the above. This service can be praised. I will stay here next time I travel to Shannan.
The room is large and has diffused oxygen supply. A large walk-in closet is a big plus. The housekeeper Chloe also prepared a thoughtful and exquisite little gift, which was very pleasant!
1. The hotel is in Suosong Village, and the room has a good view. I was lucky to see Rizhao Jinshan.
2. The service attitude is good. Butler-style service throughout the whole process.
3. The wagyu hot pot on the sixth floor is highly recommended. The ingredients are fresh and the photos are good.
4. The breakfast meals can be improved.
Route 219 traveled to Tibet + Xinjiang. After coming down from the Everest base camp, my friend and I stepped on the accelerator and drove 1,000 kilometers to Pulan, preparing to start the trip to the Ngari region. At that time, we stayed in the same brand hotel on Mount Everest, so we saw Pulan County Yes, I made the reservation without any hesitation. Because I didn’t pay attention to whether the room contained oxygen when placing the order, the staff contacted me at around 10pm to tell me that the room type I booked did not contain oxygen. After the final communication, they took the initiative to apply for a free breakfast for us. and oxygen. We arrived at the hotel around 01.00 in the morning. As soon as the car arrived, there were staff (two young brothers) outside the hotel lobby who greeted us warmly and were waiting for us. This scene was really heartwarming💓 and then took the initiative to help us get our luggage. In the room, after learning that we had not eaten dinner, we immediately went to the restaurant to cook instant noodles for us. Our friends who were traveling with us were very touched and felt like home. The guest room is also very atmospheric, the mattress is very comfortable, and the hygiene is very clean. The room is specially equipped with a humidifier. I have a good rest throughout the night. The room is large enough, and the configuration and layout are very comfortable. The staff are also very professional, very skilled in responding to various inquiries, handle problems very well, and are able to provide services to customers. I really want to thank the two young brothers here. They are really heart-warming. One helped carry the luggage and the other helped cook the instant noodles. They really made the customers feel at home. They were very moved. (I usually stay at a five-star hotel.) There are also many hotels, but there are really not many people who cook instant noodles in the middle of the night. What you eat is not important. What is important is that you really feel cared about.) I highly recommend Pulan Phuntsok Kangsang Hotel 👍
Hotel near Barkhor Street/Jokhang Temple,Lhasa25.8% of visitors choose this area
LLvlingfan0072025.07.13
The room was spotless, and the view of the Potala Palace from here was absolutely breathtaking. The hotel is perfectly situated right behind and to the right of the Potala Palace, making my windowsill my 'personal viewing platform': At midday, wisps of clouds drifted across its white walls and golden roofs, as if a breathing quilt was draped over the ancient palace; In the evening, the setting sun painted the Red Palace a honeyed hue, and as prayer flags fluttered in the wind, they seemed like countless hands applauding it; The moment the night lights came on, the entire palace suddenly 'came alive' – like an ancient ship moored in the darkness, carrying the stories of the Tubo Dynasty, slowly sailing towards the myriad lights of modern Lhasa. The complimentary biscuits were delicious, and the other snacks were great too! The butler and front desk service were warm and attentive. I arrived close to 2 PM, having not yet eaten, and the small eatery they recommended – the third shop after turning right from the hotel – was absolutely delightful.
Very Good
1462 reviews
9.2/10
Price from
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9.4/10
Outstanding
AAlfreda YPurposely selecting this hotel for our first night because there's a clinic inside the hotel which feels secured upon flight arrival. Hotel was big with ******* design. Love the warm greetings from the staff and appreciate their patience and reminders of slow pace to minimise the mountain sickness.
Room was incredibly spacious. Staff was so helpful to drive and lead us to the room. Showing all the equipments operations and help delivering our heavy luggages. The room has everything you need. Definitely perfect to spend your first night here after a long daunting journey.
Breakfast was absolutely delicious. You could recharge and rehydrate yourself with everything you can think of when it comes to breakfast. Both Chinese, ******* and Western. A big thumb up and highly recommend.
AAnonymous UserLooking at the decor, you can tell it must have been beautiful when it was first built, with distinct ******* characteristics. It basically has all the facilities and services a five-star hotel should offer. However, the problem is that after so many years, the facilities are just too old. The cabinet doors don't close properly, the seating cushions are heavily worn, the old-fashioned toilet is very difficult to use, and the glass is foggy – I'm not sure if it's dirty or just aged. I chose a room with a Potala Palace view, but the cloudy glass really spoiled the experience. There were even leftover toenails from previous guests on the carpet, which was quite disgusting. I also have to mention the mini-bar. There were only 6 cans of Coke and Sprite, with no price tags. I assumed they were complimentary, but when I asked, they were 18 yuan each. Seriously, I've stayed in many five-star hotels. If a mini-bar is going to charge, please at least stock it with sparkling water, orange juice, and beer (if not wine or sparkling wine) to look more professional. If you only have these few bottles, either be generous and offer them for free, or just remove them. The current approach feels a bit cheap. Overall, this hotel definitely needs a renovation.
Ssunny1029Borrowing my mother's account to comment ~
It can be said that the trip to Lhasa was to check in Songzan. The expectations were high before departure, but I didn't expect that I would still be amazed by the beauty here.
The housekeeper Luosang called to inquire about the arrival time before checking in, and he was already waiting at the door to greet us warmly when he arrived at the hotel. Lhasa in winter is more prone to altitude sickness than in summer. The housekeeper first took us to rest in the hotel lobby and tasted the special highland barley milk cakes and sweet tea, which was as warm as welcoming his friends to visit his home.
The battery car arrived directly at the guest room, and the door was opened with an ancient key. The ******* fragrance came out. The ******* decoration style is unique and elegant. The sunlight filled the living room through the ******* window. Language cannot describe this warm feeling.
Every Songzan person I met in the hotel is sincere and lovely. They really treat us as guests from afar, allowing us to have a more comfortable stay.
Breakfast is on the second floor, and you can overlook the Potala Palace. It's a pity that the Western restaurant on the third floor is closed recently. For dinner, I chose the ******* restaurant on the second floor. The dishes are very good. The restaurants are very quiet and the atmosphere is very good.
There is also a boutique next to the hotel lobby. The scarves from Nole and the carpets from Kavajian are worth buying.
I really don't want to leave. I will bring my family here again if I have the chance.
XXiyinThe hotel was newly renovated. Manager Wangjiu was very welcoming and even upgraded our room. The room was spacious and quiet, with oxygen supply. We went to Sakya the next day because we had a good night's rest and it wasn't tiring. This was my first time staying at a Hilton hotel this year; I'd always stayed at other hotels, and it was quite good.
SShushumeimeiFirst, I want to praise the guy at the cafeteria entrance (I don't know his name), but he enthusiastically introduced us to Tashilhunpo Monastery and even took us to the rooftop to see the temple. Thank you! Secondly, I have to criticize the hotel's room facilities. The air conditioning was broken. It was always 34 degrees Celsius, and I almost fainted in the middle of the night. The oxygen supply only worked until 3 a.m. I called the waiter in the middle of the night to send a fan, but it was still stuffy. Then they told me they would charge for the oxygen machine, even though it wasn't needed when I ordered it online. Even though it was delivered, I still felt uncomfortable. My room cost around 1,000, which was too expensive and not worth it! Also, the breakfast was terrible and the quality was just average! I hope it will be improved! The hotel has a strong ******* style and I love it. I hope the service and quality will improve!
LLvlingfan007The room was spotless, and the view of the Potala Palace from here was absolutely breathtaking. The hotel is perfectly situated right behind and to the right of the Potala Palace, making my windowsill my 'personal viewing platform': At midday, wisps of clouds drifted across its white walls and golden roofs, as if a breathing quilt was draped over the ancient palace; In the evening, the setting sun painted the Red Palace a honeyed hue, and as prayer flags fluttered in the wind, they seemed like countless hands applauding it; The moment the night lights came on, the entire palace suddenly 'came alive' – like an ancient ship moored in the darkness, carrying the stories of the Tubo Dynasty, slowly sailing towards the myriad lights of modern Lhasa. The complimentary biscuits were delicious, and the other snacks were great too! The butler and front desk service were warm and attentive. I arrived close to 2 PM, having not yet eaten, and the small eatery they recommended – the third shop after turning right from the hotel – was absolutely delightful.
GGuest UserThe room is very clean and hygienic.
The breakfast is good, with rich variety and spacious environment.
The bedding is very comfortable, clean and has no smell of smoke.
Oxygen is available 24 hours in the lobby, and hot drinks are welcome - Rhodiola in the lobby: I have not experienced these two.
Coke and Wanglaoji are free in the room.
It is worth noting that not all rooms have oxygen, and you need to book a ”room supply” room.
The hotel restaurant is also OK. The portion is large and the taste is good, suitable for those who don't want to walk out.
Hotel near Drepung Monastery/Jinzhu West Road, Lhasa
Price per night from:€31
9.8/10
Perfect
GGuest UserIt was my first time to go to Tibet, and I was lucky to choose this hotel. The location, service and environment are really good, and it is very photogenic. The hotel's butler service, from the pick-up at the airport after getting off the plane, makes people feel happy and lucky about the trip to Tibet. Before going, it was cloudy, but this time I actually saw the golden mountain in the sun. My butler is called Cicheng, a ******* child, who speaks very good Chinese and provides very considerate service. The hotel's restaurant should be the ceiling of stone pot chicken, which is great.
11379936****Songtsam did not disappoint. The afternoon tea and breakfast were both very generous! The butler, **Dingzhu, was incredibly kind; after our hike back from Xincuo, he proactively washed our car. Every evening when we returned to our room, a goodnight drink was laid out, and slippers were neatly placed at the door.
GGenzhuosanmaoquliulangThe experience after check-in is as follows:
1. There is a soy milk bottle for breakfast, there is no soy milk in it, there is a coffee machine, no coffee, sweet tea pot, no sweet tea, and finally poured a cup of boiled water to drink;
2. Trip.com Late check-out is booked until 14:00. At 10 am, the front desk will call to urge check-out. It will explain to him that there is a late check-out until 14:00. If the first time is to confirm the check-out time, it is understandable that this call. I called again after 11 o'clock. Because the other party was repeatedly feeding after answering, so I called the hotel through the Trip.com platform. The other party asked that the check-out time should be before 12 o'clock. I explained that I had delayed check-out until 14:00. The front desk said that it was delayed until 13 o'clock. I explained to him that the platform had shown late check-out until 14:00. After that, in order not to be outside the branch, please intervene to solve the problem.
3. Lunch problem, the room order phone is different from the order phone displayed in the restaurant on the second floor, only to know why the order phone in the room has been unable to contact...
In summary, the overall hardware facilities of the hotel are not bad, but the service awareness needs to be improved. If the hotel is only opened in 2024, because the airport has its special needs, if the supporting services can't keep up, the prospects caused by the current situation are worrying ~
To develop the tourism industry well, not only depends on good mountains, water and buildings, but also needs professional service ability and service spirit, which may also require guidance, training and attention from management!
Hotel near Lhasa Kongga International Airport and Surroundings, Gongga
Price per night from:€34
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