5-Star Hotels in Mtskheta-Mtianeti, Georgia

The room was pretty standard, but the view was absolutely breathtaking. Honestly, all the stars are for the view. Stepping outside to see snow-capped mountains and enjoying a meal right at their foot was truly incredible, making it completely worth the price. The beds in the twin room were quite small, and the shower was pretty bad – the water temperature kept swinging between hot and cold, making it almost impossible to get a comfortable setting. However, these minor drawbacks don't spoil the overall experience, and I'd still highly recommend staying here. The breakfast spread was generous, and the food from their restaurant was also excellent, definitely worth trying.

I've been here twice, and each time I stayed for a few days. It's very convenient to have access to the ski resort right outside the back door. Everyone in the hotel has a very good service attitude, is enthusiastic, and professional. Only a female employee in the restaurant downstairs who should be the manager is very unfriendly to guests and has an extremely bad attitude. She was still mean to us many times in the restaurant, and her mood for traveling was affected by her.

I would say lack of customer service. Although the staff were warm & welcoming ( without smile from reception ). The service want to point out is on information & communication regarding an in house service of dinner buffet, which was failed to be mentioned on being seated at the restaurant or at reception.

The room is not big, but relatively comfortable. It is convenient for skiing. You can slide in and out of the hotel. The snow in the ski resort is good, suitable for beginners. The breakfast is rich in variety and the red wine is great. The hotel's outdoor hot tub is a highlight. If you are a family with children, there is an indoor swimming pool on the ground floor of the hotel, which is relatively small and enough for children to play in.