5-Star Hotels in West Java, Indonesia

This is my first time actively wanting to leave a review. I stayed for a two-night, three-day business trip. **Facilities:** Absolutely five-star standard. The hotel's design is unique, featuring two restaurants (Asian and European dining styles, two breakfast options) + 1 club. It boasts a waterfall pool, a three-room gym, a park, a lawn, a stage, and independent succulent and fruit/vegetable greenhouses and planting areas. **Service:** The staff are enthusiastic, and the service is top-notch – truly impeccable. **Location:** Situated on the north side of the city, about a 30-minute drive from Padang Station. You can easily visit Farmhouse Susu and Orchid Forest nearby. **Suggestion:** Provide a first-aid kit for emergencies like scrapes and minor injuries. **Additional suggestions for highlights:** 1. Utilize the fish pond for parent-child feeding activities. 2. Leverage the greenhouses for parent-child succulent planting and fruit/vegetable cultivation activities. 3. During peak season, make use of the lawn stage for live music or starlit lawn movies, accompanied by beer and BBQ. 4. Based on these additions, invest in marketing on Chinese social media platforms like Douyin and Xiaohongshu. Within six months, this place will be fully booked with Chinese guests.

I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money. My ratings: Executive Suite Design & Location: 2/10 Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently) Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis) Pricing (Value for Money): 5/10 (Overpriced) View & Hotel Location: 5/10 I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.

I had a wonderful stay at Hotel Indigo. The hotel is beautifully designed with a very unique and stylish concept. The room was spacious and spotless, and I absolutely loved the design of the shower area it was modern and impressive. The only downside is that the hotel is a bit far from the city’s main attractions and busy areas. Overall, it’s an excellent place to stay if you appreciate great design and comfort.

The room was quite good, and I was very satisfied with the hygiene. The service attitude was excellent, and the breakfast had a good variety. We stayed in room 01, which had two glass walls, offering fantastic natural light and views. However, the motorcycle noise outside was quite loud. Booking in advance was very cost-effective.

I'm already looking forward to coming back to this Hotel. Spacious updated rooms and the open concept of the hotel was beautifully done. The staff was very helpful with everything I asked and that sure makes your stay relaxing. I was there to enjoy a golf tournament at Gunung Geulis which is right next to the hotel. The Gunung Geulis courses are beautiful and challenging. The first hole on the west course will take your breath away with how beautiful it is and it sets the stage for how challenging you day will be. The hotel is equal in how its set in the high hills of Bogor.

Pullman Bandung Grand Central is one of those places that quietly reminds you what good hospitality feels like. From the moment I arrived, there was a sense of calm professionalism that made everything flow easily. The lobby was bright and elegant without feeling distant. The staff were attentive and warm, not in a scripted way but genuinely present. That kind of energy sets the tone for the whole stay. The room was spacious, modern, and peaceful. The bed was incredibly comfortable, the view opened to the city and the hills, and at night the lights of Bandung felt almost poetic. After a long day of meetings and movement, it was the perfect space to slow down. Breakfast was excellent with a wide selection and a touch of local flavor. Sitting by the window with coffee in hand, watching Bandung slowly come alive, became one of my favorite moments each morning.

Nice hotel. Near restaurant at Lembang, so sad they allowed smoking in the pool where a lot of children swimming, should be consider to place smoking area further. Overall good

We had a truly outstanding experience at this hotel, and it exceeded our expectations in every way. From the moment we arrived, the staff were warm, professional, and genuinely eager to help. Check-in was smooth and efficient, and we were made to feel welcome right away. The room was immaculate, spacious, and thoughtfully designed, with a very comfortable bed. Everything was spotlessly clean, and the attention to detail—from the lighting to the amenities—made the stay feel both luxurious and relaxing. The hotel facilities were equally impressive. The common areas were beautifully maintained, and the atmosphere throughout the property was calm and inviting. Breakfast was a highlight: fresh, varied, and delicious, with plenty of options to suit different tastes and dietary. Overall, this hotel delivers exceptional service, comfort, and value. We wouldn’t hesitate to stay here again and would highly recommend it to anyone looking for a high-quality, stress-free experience.

Its a very family friendly place to stay. They have a heated pool for kids and the breakfast had western, indonesian halal food. It's 10 out of 10 for the staff helping, very informational and friendly to the guest. Well, I guess we will come back when we had a chance!