5-Star Hotels in West Bengal, India

A fantastic stay at the Taj Bengal to celebrate our anniversary. Staff were amazing and went above and beyond to make our stay memorable. Great location and food options were top notch. Thank you!

Hotel was clean and beautiful. Staff was friendly and helpful. Ms. Kusum was very kind and professional and even changed the room according to our need. Breakfast was with good spread as usual for JW standards. Only setback, too many guests. Crowded during breakfast and lobbies were filled with people due to weddings and events. Otherwise service, amenities and pool areas were all lovely. Satisfied, No regrets

I had a great stay during my business trip. The room was clean, comfortable, and quiet, making it easy to relax after work. The staff were professional and helpful, and the check-in/check-out process was smooth. The location was convenient, and the overall service exceeded my expectations. I would definitely recommend this hotel for business travelers and would be happy to stay here again.

Elegant and luxurious hotel located in a beautifully renovated palace of royal family of Kolkata. Our room was very spacious, beautifully furnished with old, wooden furniture. The huge bathroom and all floors are made of marble. The hotel is located in multiple buildings of the palace complex. Delicious breakfast can be eaten outside in shaded patio or inside in air conditioned restaurant. Every evening there is a live show of folk dance performers. One of the best hotels I have ever stayed at.

hotel cleanliness and location is ok. only 30 to 40 mins from airport and maybe 50 to 60mins during peak hours. The room is comfortable and clean. The food (in room dining) is big portion and solo traveller cannnot order too many dishes. The reception counter is slow in serving the guests. Always seems to be multi-tasking. I.e. cannot concentrate and handle one guest at a time, while other guests just cut in and then he/she will have attention diverted. Coffeshop (place where we have breakfast) service is ok in the morning. Mainly because it is buffet. However, if lunch time 3 to 4pm, their staff is slow in responding and waiting for food and bill is very long. Their chinese resturant always seems to be closed. So within my days of stay, i visited twice and i was told it is closed. I dont use their facilities.

Had a wonderful stay at Taj City Centre, Kolkata. The service throughout was exceptional, and the breakfast spread was excellent with a great variety and quality. What truly stood out was how helpful and attentive the staff were at every step. A special mention to Dipanjan Banerjee from the Front Office for his warmth, professionalism, and genuine attentiveness. He made the experience even more memorable. Kudos to the entire team for delivering such outstanding hospitality. Highly recommended.

This was one of our best stays in Kolkata. Hyatt Regency Kolkata is an excellent all purpose hotel with high end restaurants and five start guest services, fast Internet, clean rooms and bathrooms, fresh towels, clean water supply always and more. I highly recommend this five start hotel which has kept up to it's reputation for decades. It has a wide variety of food choices and sumptuous breakfast.

I recently had the pleasure of staying at your property, and I wanted to share some feedback to help enhance the guest experience. The breakfast was excellent and lived up to expectations—delicious and well-prepared. However, the room and welcome did not quite match the standards of a 5-star hotel. The interior and amenities fell short of what was described in the booking details, which was disappointing. I kindly suggest that management address these areas to ensure consistency. I hope future stays will be even better and fully align with your renowned 5-star reputation. Thank you for your attention. I look forward to returning once improvements are in place.

I pre booked their airport pickup since l my flight landed after midnight , pick up felt safe, l actually booked the hotel and the pickup at the eleventh hour still things were smooth. Check in at that hour was smooth. Nice spacious room. Highlight was the buffet breakfast and lunch . Wide range of selection to choose from . booking was for 2 night started 6th Aug ,got late to review still was travelling until now . very well connected place. Would love to come back when in Kolkata , lndia

We stayed one night in Vivanta Kolkata (30th night). It was a nice and wonderful experience. Room was very comfortable, food in the restaurant was excellent. As a South Indian, I was surprised to get very good tasting curd rice in the restaurant. Kudos to the chef and the restaurant. Front desk staff were very pleasant and they gave good guidance to my wife on where to make sari purchases. All in all, a lovely experience that i definitely would love to repeat!