5-Star Hotels in Niigata Prefecture, Japan

Had informed the hotel to let us have room side by side or same level months before arrival but when check in even having more than 300 rooms they cannot put us at same level and split the parents and 3 children to different level. Is quite annoying for a big resort to messed up like this! Felt is a bit overpriced accomodation. Location is at a corner or Myoko so a bit far if not car to Akakura or town area. Lotte Arai ski slopes have many slopes which is closed so not so fun. Breakfast is good. Can choose The Plate (western) or Asahi (japanese) buffet. Onsen is convenient at level 2. Parking is at The Lodge. So it want convenient to car park then book The Lodge. But the main locker and ski walk out is at Arai Building

This is a hotel I'd definitely stay at again. It's super close to Yuzawa Station, just a 3-minute walk away. All the good restaurants in town are basically right around here. The room was really comfortable, and they even provided freshly ground coffee and a great selection of tea sets so you could brew your own. The hot spring was fantastic; the public bath was already so relaxing, and the private baths were even better – free and no reservation needed! Breakfast was also delicious, though the portions were a bit small. And there's free late-night ramen available, which tasted amazing.