5-Star Hotels in Souss-Massa, Morocco

A warm welcome with Moroccan tea, and staff very friendly, everyone who works in the hotel greets you, The breakfast buffet was very extensive paint sprayer, Moroccan tea, chefs so professionals you are asked with a smile what kind of fried eggs you want nice swimming pool, only the coffee was bad not drinkable everyone left their coffee standing, you could also drink coffee or tea in your room, but there was no milk powder I don't drink coffee without milk, the last one I almost had to pay Tourist tax while I already told Trip .com had been paid on the voucher including all taxes, later that was resolved and had a really nice day.

The stay was perfect staff very welcome and serviceable, beautiful room and concierge reception at the top was perfect

Beautiful location. Perfect welcome. Lack of organization. (Review the welcome fruit basket, barely ripe fruit. Very good macaron). Very average breakfast buffet despite a wide selection. Expensive hotel for the service. The village of Taghazout is easily accessible on foot. A corner of paradise. I don't understand why they charge 15 dirhams to enter/exit the hotel parking lot!

The hotel staff were very helpful and friendly.

Toral relaxation. Elegance,room,staff,facilities,all at a higher level. Also the food...

這次入住真的讓我心裏畫了一個很大的問號。 説不上差到不能住，但也絕對談不上一次舒服的度假體驗。 環境本身是不錯的，風景挺好，看得到很多奇奇怪怪但很有特色的非洲樹木。海灘上的工作人員也都比較友好，和他們相處是輕鬆的，衹是他們也一再強調自己並不屬於酒店。 酒店本身的服務衹能説一般，態度不算差，但也完全沒有讓人覺得被好好對待或者被照顧到。 最讓人失望的是吃的。 真的很難吃。 不管是哪家餐廳，菜看起來都很好看，但吃到嘴裏的味道完全跟外表不成正比，有些甚至讓人懷疑是不是調味出了問題。更無語的是，有幾家餐廳預約非常難，每天衹接待很少的客人，我們住了五天都沒約上想去的餐廳，最後乾脆放棄。 最離譜的一次是，好不容易約到了一家牛排館，結果到了之後被告知因為我們“換過房間”，所以不能進餐廳，這個理由真的讓人震驚，也很難理解。 唯一讓我在吃這件事上有好感的，居然是餐廳裏切好的橙子，那是真的好吃。 總體來説，價格確實不算貴，但體驗也就停留在這個價位。有優點，也有不少讓人困惑甚至無語的地方。如果對餐飲和服務有期待，可能會失望；如果衹是圖便宜、看看風景，那還能接受。

The hotel staff was very friendly and assisted with every request. The hotel is massive and reminded me of a resort; lots to do, and great for your business trip if you need high-speed internet and room service. The room was above expectation, with a large balcony, overlooking the garden and ocean - Just amazing! The majority of the hotel staff knew English which made things much easier! I will be back.

Beautiful hotel at the seafront promenade, very helpful staff. Food was excellent in the hotel.  The concierge helped us with restaurant reservations outside and We even had a emergency medication delivered by him out of hours during ramadan 👌 Will definitely return 😍

The staff members were so nice and helpful. Special thanks to Azedine, who was helping me to organize surf lessons or also trips to Marrakech or finding opportunity to participate on cooking lessons. The location of the hotel is perfect for people, who want to stay just at the hotel, as you are directly at the beach. Most of the guests were either families or older people. If you want to walk to Taghazout it is possible, but it takes around 45 minutes. The pools are not heated, which made them not so enjoyable as the water really gets cold. The breakfast has a lot of variety to offer, but it gets very crowded and at some point the food is not refilled. The rooms were spacious and clean. What I did not like so much is that the live music, which is offered mostly every night is playing either Spanish or Latin American Music. It doesn’t feel authentic to come to Morocco for this. I rather would like to listening to Moroccan Music there. But in general the hotel is nice with nice staff members.

A very good stay 2nd time and still not disappointed the food is excellent and the team very professional and welcoming. If you are looking for a hotel to relax I recommend it and thank you to Karima for your professionalism and your facial treatments.