5-Star Hotels in Flacq, Mauritius

Hotel residence deserves a certain renovation to stay in its category. No beach bar , which is a lack of to create another atmosphere, nor the possibility of restoring without going through the buffet or the ”Plantation” restaurant. We want to eat light in the evening, we need to go through the room service. However, the site and the beach are worth the turn.

The hotel's location is great; the beach is right outside the room. However, the room had a very strong musty smell, and the blankets were damp. I called room service, and they brought new sheets and a spray bottle, but that didn't really solve the problem. When I asked if they had a dehumidifier, they seemed to have never heard of it, which I understand. They didn't offer to change rooms, and considering the new room might also have a musty smell, we didn't ask for a change. We made do for two nights, but didn't sleep well at all due to the overwhelming musty smell. Also, on the second night, there were intermittent power outages, which was quite scary. Crucially, all four phones in the room were broken; at least, I couldn't contact the front desk. I had to use my phone to call the hotel's number from Google Maps to order water and other services. The staff said I could order room service through a mobile app upon check-in, but I tried and couldn't get through. I sent a message, but the water never arrived. The next day, when we inquired about activities at the front desk, a female staff member was extremely arrogant and rude. She initially refused to book our whale watching tour for the following day, citing bad weather and the long distance. I told her we were willing to take the risk and drive there ourselves, but she still advised against it. However, when we asked if she had any other recommended activities, she said no. We were speechless. Aside from the lobby and pool being somewhat nice, this hotel doesn't have any other particularly outstanding features, and we will definitely not stay here again.

Beautiful hotel. Service in place. There are welcome drinks and hot towels. Breakfast was very fruity. I am driving by car and the hotel location is a bit hard to find. The surroundings are worn out, but you can spend a leisurely day in the hotel and drive more than 10 kilometers. It is the largest supermarket Super U. The pharmacy inside it is cheap to buy Avene spray made in France.

The room was better. I paid a little more and was closer to the beach. It was a sea view room. The room layout was reasonable and there was a small balcony. The food in the hotel was OK. Although the all-inclusive package only covered one restaurant, the dishes would be changed. The only complaint was that the water temperature of the swimming pool was not heated, which was not as good as staying in a hotel in the northwest. In addition, it was windy those days and I didn't participate in the free sea activities. For the different scenery around, I still recommend staying here.

This hotel is half-packed, dining options are limited, many are paid, drinks are not included in the meal, the room uses two bottles per day, more have to pay, the overall is not recommended to choose this hotel, there is no business around the location, shopping is not convenient. In addition, the beach is small and the seats have to occupy a place, a bit strange! There are many hotels in Mauritius, this hotel is not the best choice.