5-Star Hotels in Sarawak, Malaysia

Exceptional Hospitality That Made My Birthday Special I recently had the pleasure of staying at Pullman Kuching Hotel, and it was truly a memorable experience. I chose to celebrate my birthday there, and the team went above and beyond to make it special. A heartfelt thank you to I-Rene Saw, the Guest Experience Manager, and her wonderful team for their thoughtful arrangements. They beautifully decorated the room, surprised me with a birthday cake, and put us to a newly renovated room. These small yet meaningful gestures made a big difference and created a warm, celebratory atmosphere. We thoroughly enjoyed our stay — the service was attentive, the room was comfortable and modern, and the overall experience exceeded our expectations. I highly recommend Pullman Kuching Hotel for anyone looking for a relaxing and memorable stay. Thank you once again to I-Rene and the team for making my birthday so special!

Damai Lagoon Resort is nestled between the Mountain Santubong and the South China Sea. The resort environment is serene tugged in a tropical rainforest setting. The area provides a tranquil retreat with dense jungles and sandy beaches. The Sarawak Cultural Village is located just a stone’s throw away. It is within 10 minutes walking distance. We were given all sea-fronting views with one corner rooms on the 3rd floor. We could listen to the waves crashing on the beach during high tide. The spacious space coupled with modern shower amenities and comfortable bedding made our stay an enjoyable experience and we had a relaxing time there. The buffet breakfast served was sumptuous with wide spread of local cuisines. We enjoyed swimming in the clean infinity pool in a sunset backdrop. There are many indoor games provided for the children. Thus, you will not get bored staying in this resort. The resort entrance is grand and the guest lounge is huge and beautiful overlooking the sea. The resort staff members are very helpful and friendly. The resort is highly recommended if you want to have a relaxing holiday outside Kuching city. Thank you.

We had a wonderful stay in this hotel! Highlights: - Great location - Breakfast is one of the best - Big rooms - Hotel recommends a great driver (Mr Lee) - Check in very smooth - Great pool and gym ( also used local so can be a bit busy but equipment very good!) Tips: - Bathroom could be cleaned better (some dirt on the wall when we arrived) - No cosy poolbar (just some convenience) Stay was excellent and staff very friendly

It was a pleasant weekend, having to stay at Hilton Kuching. The location is perfect, right next to the promenade and river, facing the majestic landmark of the State Government office, which is the backdrop for the nightly fountain show. Everything about Kuching, the old charm of Carpenter Street, the newer side of town, etc are all within a stone’s throw away. The staff of Hilton is amazingly friendly and helpful. All in all we had a great stay at Hilton Kuching.

The hotel is beautifully designed, with an elegant atmosphere that creates a very comfortable stay. The interior is stylish, and the bed was exceptionally comfortable, allowing me to have a great night's sleep. However, I believe the hotel should pay more attention to housekeeping and quality control, especially considering it is a newly opened property. The white coffee table in my room was covered with a noticeable layer of dust. When I wiped it with my hand, dust came off immediately. Surprisingly, the other tables in the room were clean, so it seemed that this particular table had been overlooked. I also found dust on the floor beside the glass panel next to the bathtub, which looked as though it had not been cleaned. In addition, there was a loose screw beside the fish tank, along with visible traces of unfinished construction or installation work. These details should have been properly cleaned up and inspected before the room was handed over to guests. The weighing scale also had visible dirty marks on it, which did not leave a good impression. Another disappointment was that I called Guest Services twice to report these issues, but no one answered either call. In the end, I gave up trying. Overall, I genuinely enjoyed the hotel's beautiful design, elegant ambience, and comfortable bed. My experience would have been much better if more attention had been given to cleanliness, room inspection, and guest service. I hope the management will address these issues, as the hotel has great potential to provide an excellent guest experience. Should the hotel require further clarification, I would be happy to provide videos documenting the issues I encountered during my stay. I hope this feedback will be helpful in improving the overall guest experience. Room 501

We recently stayed at this hotel with our family to celebrate our wedding anniversary, and it was a wonderful experience. The hotel is new, clean, and very well maintained. The rooms were comfortable and spotless, providing a pleasant stay for our family. The location is excellent, with convenient access to nearby attractions, restaurants, and shopping areas, making it easy to get around. The overall environment was welcoming and relaxing, which made our anniversary celebration even more memorable. Thank you to the hotel team for the great hospitality. We had an enjoyable stay and would definitely recommend this hotel to families, couples, and anyone looking for a comfortable and convenient place to stay. Rating: ⭐⭐⭐⭐⭐

I rarely leave comments, but after this trip, I feel the need to do so—overall, it was quite disappointing. This morning at breakfast, I found a dead mosquito on my plate and requested a replacement. However, the plate was returned to me, and it appeared to be the same one, with a mosquito leg still on it (I didn’t manage to take a photo). I’ve included another photo showing a cockroach leg in the room, which reflects my concern about the overall cleanliness. Service was also lacking. There was no proper introduction to the resort upon arrival. When we asked a staff member how to get to the beach, they simply nodded without giving any directions or confirming if access was allowed. We had to find our own way, which is not acceptable given the price point. That said, the room itself was excellent, especially the décor and the bathroom. However, for the mangrove room, be prepared for a noticeable (and somewhat unpleasant) mangrove smell, which makes the balcony less enjoyable.

Highly recommended hotel to stay for vacation. Free parking space at Plaza Merdeka basement for your own vehicle. Walking distance to waterfront, plaza Merdeka and old street. Food and beverages in hotel are quite pricey, but can try food at coffee shop and restaurant nearby.

As usual, very cozy room! Best bed best pillow. Shower got a good water pressure! Strategic location. All is very well! Always my preference every time in Kuching.

Effective hotel reviews highlight specific details like staff friendliness, cleanliness, room comfort, and location. Positive reviews often praise unique amenities, breakfast variety, and helpful service, while constructive reviews focus on issues with noise, cleanliness, or room size. High-quality reviews provide context, such as being a business traveler or visiting for a weekend getaway