5-Star Hotels in Sarawak, Malaysia

Had a wonderful 2-night stay at Pullman Miri Waterfront. The hotel was clean, modern and well maintained. Our room was spacious, comfortable, and spotless, with a great bathroom and comfortable beds. The staff were friendly and professional with smooth check-in and check-out process. The facilities were excellent, and the overall atmosphere was relaxing. Great value for money and definitely recommend staying here again when visiting Miri.

Just arrived at the hotel and was informed that there was ongoing water pipe repair work outside, which caused a temporary water disruption during the daytime. We couldn’t shower or wash our hands for a while, which was quite inconvenient. Thankfully, the water supply returned to normal again in the evening. Front desk staff were still very polite and helpful throughout the situation. We booked the Deluxe Single Room, and the king-sized bed was very comfortable and spacious, enough for us two adults and our 2yo child, with plenty of extra space. However, the bed felt slightly damp when we first arrived, but it became better later at night. The hotel also has a family pool and direct beach access, which makes it a great place for families with kids to relax and unwind. The buffet breakfast menu was also quite rich with plenty of choices.

This is by far the best hotel in Kuching. It's newly renovated and even better than the Sheraton or Shangri-La. Perched high on a hilltop, its elevated location means it's safe from floods, a real plus in an island city like Kuching. The hotel complex itself is massive. The upper floors house the hotel, while the annex downstairs is a shopping mall. They're currently hosting a book exhibition, and there are plenty of bubble tea and ice cream shops – perfect for an afternoon stroll. The hotel breakfast is truly luxurious, with crab and salmon available in abundance. Make sure to book your stay with breakfast included!

Refurbish and now VOCO. Filter water installed. Bed too soft not suitable for tall guest. Aircond blower too loud! Asked for bath towel 4 times before they could deliver. Hotel crew not very attentive rather just toooo slow. House keeper throw my skin care & body lotion (sachets) that kept inside the washroom. Burnt roti canai served in breakfast. Despite multiple times of complaint, no solution were given. Prepay online and no approval granted for early check out. I've to bare it 2 nights. Hardly any sleep. I ended up getting myself ear plug. Not a pleasant stay. Location, cleanliness and generally ok. Ways to improve

The hotel ambiance exudes old-money charm. During my stay, I even had the pleasure of seeing their Sultan King. The staff were all very friendly and accommodating. The hotel's location is excellent, said to be in the best 'feng shui' spot, feeling grand and impressive. It directly faces the river, and in the evenings, it's very convenient to stroll along the riverside to Marina Bay Sands. The only issue was that the air conditioning wasn't cooling when I checked in, but it was resolved after I reported it. Later that night, I discovered the shower gel dispenser was nearly empty, and no product would come out. Then, the shower drain clogged, quickly flooding the entire bathroom during my quick shower. The hotel does show some signs of aging facilities, but everything else was great.

The hotel is relatively new, with a 'light luxury' style, located right next to the Hilton. The river view isn't as good as the Hilton's, but the night view from the top-floor pool is nice, and the gym also has a great view. However, there were hairs on the bedsheets and on the floor in my room. I asked the front desk to send someone to change them. The sheets didn't feel very clean, and the towels were gray, so I didn't use any of them. It was okay for one night, I guess.

We had a lovely 3D2N mother-daughter and intergenerational friends’ stay at Cove 55, Santubong, and it was exactly the sort of peaceful break we were looking for. The grounds are beautiful and very calming, with a real sense of tranquility and serenity. The staff were lovely — warm, attentive and thoughtful throughout our stay. Our mothers are in their 80s, and the pace and setting were perfect for them. Two nights felt just right for a restful getaway. The room was spacious, bright and comfortable. The bed was firm and very comfortable, and the air-conditioning was powerful — an absolute godsend in the Santubong heat. The complimentary water, coffee and tea provided were adequate. The weather was generally nice, although scorching during certain parts of the day, so we were glad to have a cool room to retreat to. Our stay was simple and very enjoyable: we basically ate, chatted and swam. The food was good quality, with generous portions, and we were very satisfied with the meals. The place feels lived in rather than brand new, but it is respectably clean. I would not describe it as immaculate, but it is by far cleaner than many hotels and retreats in Kuching. The only thing I wish we had done differently was to request ground-floor rooms in advance. As our mothers are in their 80s, it would have been easier for them to avoid climbing the stairs. For anyone travelling with elderly guests or anyone with mobility concerns, I would suggest requesting ground-floor rooms when booking. Overall, Cove 55 is a beautiful, serene place for a quiet escape, especially for families or friends wanting to slow down and spend time together. I would happily recommend it.

Booked the deluxe room and it is a newly renovated room. However, due to the ongoing renovation on other floors, there is noise of drilling and knocking sounds as early at 8am. Otherwise, the hotel has a very nice layout and is spacious. Location is superb..close to waterfront and eating places by walking. Friendly and helpful staff. One other comment is that the housekeeping is not done throughly. Strands of hair found on the bathroom floor even after the room is cleaned. Overall, had a great stay for 4 nights.

⭐⭐⭐⭐⭐ Excellent Stay & Delicious Dinner I had a very pleasant stay at Riverside Majestic Hotel. The room was clean, comfortable, and well-maintained, and the staff were friendly and helpful throughout my stay. One of the highlights was having dinner at the Puteri Lounge. I enjoyed the braised beef short ribs served with mashed potatoes and vegetables. The beef was tender, flavorful, and very satisfying. I also had a hot cup of coffee, which was the perfect complement to the meal. Overall, it was a relaxing stay with good food, great service, and a comfortable atmosphere. I would definitely stay here again and recommend it to anyone visiting Kuching. Highly recommended! 😊

I have a bussiness event in Miri Mariott Resort & Spa. The view was perfectly serene. The hospitality was top notch, from the warm receptionist at check-in, to the friendly cafe baristas, and the always-helpful concierge team. The resort has 3 swimming pools in total. The breakfast was brilliant. A wide variety of foods, different types of fresh juices, and the menu changed slightly throughout my 2 days stay, which kept it interesting. We particularly loved the smell of the shower gel, its ingredients include aromatherapy essential oil which was very calming. The hot water in the washroom worked perfectly and consistently.