5-Star Hotels in Sarawak, Malaysia

Got an free upgrade to the suite with amazing window view over the river with iconic Kuching building! The room is super spacious with all the amenities u would expect from a 5 stars hotel. Staffs are very friendly as well. Definitely coming back again in the future!

I was satisfied with the cleanliness of the hotel. I was also happy with the hotel service. The front desk staff were friendly, and I especially commend them for arranging the airport transfer taxi. I will definitely use this hotel again for my next business trip.

The hotel’s location is very strategic, with plenty of food options and amenities within walking distance, which is a definite advantage. However, the service appears to be impacted by a shortage of staff. During both mornings at breakfast, we experienced long waits for coffee cups, juices, and water to be replenished. Cutlery setup and table clearing were also slow, resulting in guests having to take utensils from other tables or walk to the service station to get napkins, forks, and spoons. We observed similar challenges during the wedding dinner we attended. Basic services such as drink refills were often overlooked and had to be requested multiple times. Overall, while the location is excellent, improvements in staffing and service efficiency would greatly enhance the guest experience.

Nice view and very close to the beach, which made the stay even more enjoyable. The room was clean and comfortable, and the staff were very friendly and welcoming. Overall, it was a pleasant and relaxing stay. Will repeat again staying there..

The hotel offers shuttle services to both the airport and the park. These were open-sided, safari-style trucks, which made for a unique experience. The shuttles circulated constantly between all points, so we never had to wait long. The hotel rooms are all designed like stilt houses, preventing any dampness from the ground. There were occasional power outages, but the hotel was always well-prepared; the restaurant staff would promptly convert to a candlelight dinner setting.

We had an unpleasant stay. The shower in the washroom was broken. We called the guest services asked to change room but they ended up sending a work to fix it with his shoes into my room and the bathroom. It took an hour but cannot fixed.

Everything was fine, no major issues. But was expecting a bit more for a RM1500 per night stay, eg more attentive and coordinated staff, larger breakfast spread, bathroom drains that didn't smell. Not comparable with other hotels in this price point. Porters were not well informed of facility operating hours. maître d' at restaurant was inconspicuous, walked in and several staff just stared at us, felt awkward and unwelcoming. Food at breakfast was pretty average, not bad, but could do with a more premium touch.

The hotel's location is excellent. Right across the street is the riverside park, making it very convenient to walk to Rainbow Bridge. The Parliament House on the opposite side is just a ten-minute walk away. In the evening, strolling along the Sarawak River on the opposite bank is also lovely. Just a heads-up: if you're returning to this side, make sure you get back before the Parliament House gate closes at 7 PM. We didn't notice the sign and ended up having to take a small ferry back. There are plenty of places to eat nearby. Except for the Sarawak Cultural Village and the Cat Museum, which require a taxi, all other attractions are within walking distance. Many museums are also worth visiting. There's a great Indian restaurant nearby that gets busy at lunchtime. The hotel's service and facilities are top-notch, especially the swimming pool, which has a fantastic ambiance. They even provide a complimentary fruit platter. Kuching is a city with a rich cultural heritage and is definitely worth a visit.

Damai Lagoon Resort is nestled between the Mountain Santubong and the South China Sea. The resort environment is serene tugged in a tropical rainforest setting. The area provides a tranquil retreat with dense jungles and sandy beaches. The Sarawak Cultural Village is located just a stone’s throw away. It is within 10 minutes walking distance. We were given all sea-fronting views with one corner rooms on the 3rd floor. We could listen to the waves crashing on the beach during high tide. The spacious space coupled with modern shower amenities and comfortable bedding made our stay an enjoyable experience and we had a relaxing time there. The buffet breakfast served was sumptuous with wide spread of local cuisines. We enjoyed swimming in the clean infinity pool in a sunset backdrop. There are many indoor games provided for the children. Thus, you will not get bored staying in this resort. The resort entrance is grand and the guest lounge is huge and beautiful overlooking the sea. The resort staff members are very helpful and friendly. The resort is highly recommended if you want to have a relaxing holiday outside Kuching city. Thank you.

The view was absolutely spot on - definitely the highlight of the stay. The location is excellent, just a short walk to the Kuching Waterfront, making it very convenient to explore nearby attractions, cafes, and local spots. Everything was within easy reach, and the area has a really nice, relaxing vibe, especially in the evening. Overall, it was a very pleasant and comfortable stay. The convenience of being able to walk around without needing transport made the whole experience even better. Would definitely recommend for anyone looking to stay in a strategic location with a great view.