5-Star Hotels in Terengganu, Malaysia

We had an overall great stay at the Perhentian Marriott Resort. The property itself is beautiful, the rooms are clean and comfortable, and the island is absolutely stunning. The snorkeling experience was incredible and one of the highlights of our trip. Breakfast was also excellent every morning, with a great variety and quality of food. I also want to give special thanks to the manager for arranging birthday decorations in our room. It was such a thoughtful surprise and made the celebration feel extra special. We truly appreciated the effort and hospitality. Unfortunately, the dining experience was consistently disappointing on both nights of our stay, especially for a 5-star Marriott resort. We made birthday dinner reservations in advance, only to be told when we arrived that our reservation was no longer available. After finally being seated, it took over an hour for our food to arrive. We were also told that cocktails were not being served. When I asked the manager why, he didn’t know the reason either. After he spoke with the restaurant staff, they suddenly began serving cocktails, which made the situation even more confusing. To make matters worse, our waitress forgot part of our order, and overall the dining staff seemed disengaged and unwilling to help. The level of service simply did not reflect what I would expect from a Marriott property. It’s unfortunate because the resort itself is outstanding. The beautiful location, excellent breakfast, amazing snorkeling, and thoughtful birthday room decorations made our stay memorable. However, the food and beverage service needs significant improvement to match the quality of the rest of the resort. I hope management addresses these issues, because this property has the potential to deliver a truly exceptional 5-star experience.

I had a wonderful stay at Resorts World Kijal. The resort offers a peaceful and relaxing atmosphere, making it a perfect getaway from the busy city. The room was spacious, clean, and comfortable, with beautiful views and well-maintained facilities. The staff were warm, friendly, and always willing to assist, making the entire experience pleasant from check-in to check-out. The beach is clean and serene, ideal for morning walks and enjoying the sunrise. The swimming pool and other recreational facilities were also well maintained and suitable for both families and couples. The food was delicious, with a good variety of local and international dishes. Overall, I was very satisfied with my stay and would highly recommend Resorts World Kijal to anyone looking for a relaxing beach vacation. I look forward to visiting again in the future.

We had a wonderful stay and were truly impressed by the hospitality. All the staff were attentive, friendly, and always ready to help. The resort offers a beautiful view and is the perfect place for a beach getaway. The breakfast was delicious, although the selection was somewhat limited. We also enjoyed dinner at the restaurant by the river, where the food was excellent. Special thanks to Chef Ann for recommending some delicious dishes. There was a minor issue with our room during the stay, but it was handled professionally and resolved promptly by the hotel team. We greatly appreciate the efforts of all the staff, especially Mr. Ong and Ms. Liza, for their exceptional service and warm hospitality. Thank you to the entire team for making our stay so enjoyable. We look forward to returning in the future.

The hotel having a lounge at Terengganu Airport is a huge plus! Upon arrival, the lounge staff were incredibly helpful and quickly arranged our transfer to the jetty. Once we reached the island and checked in, everything was meticulously organized, with staff collaborating efficiently to manage all our bookings. Saiful, the restaurant manager, thoughtfully added me on WeChat to arrange our themed dinner, which was a very nice touch – thumbs up! Our customer relations manager, Hamdan, followed up throughout our stay, assisting with activity arrangements, answering all our questions, and checking in daily to see how we were doing, making us feel right at home – another thumbs up! Finally, I have to mention the fantastic location of The Taaras! The private beach view from our cliff suite was absolutely stunning! The room was spacious and well-laid out; our whole family loved it! With all the facilities at the hotel, there's no chance of getting bored. A tip for future visitors: the hotel has its own private airstrip on the island. Next time we come to Redang, we can fly directly from Kuala Lumpur with Taaras Air, saving us the hassle of the boat journey! All in all, The Taaras is the top choice for Redang Island!