5-Star Hotels in Canterbury, New Zealand

I was a bit disappointed. I was expecting this to be a 5 star place, but there were a lot of things that were definitely not 5 stars. The robes were grey and didn't cover bigger people. One of them had pilling all over it, I didn't want to even wear it. The bathroom door squeaked loudly, so if one person got up to the toilet in the middle of the night, it woke the other person up. There were instructions on how to use the spa bath, but not on how to put the plug in. It didn't just plug in normally. We weren't able to use it on our first night which was very frustrating as it was one of our main attractions. I rang housekeeping the next day. Someone came and had a look and said that you had to turn a know on the side of the spa, how would anyone know that? The lock on the door to outside was broken and a small slide lock had been put on. Why not fix the main lock? I used the toilets to the side of the library and when I washed my hands, the tap was all loose and wobbled round. All these things are little but show that the lodge needs to have things fixed or updated. For $300 per night, you expect the best. The worse thing was on our last morning, we got to breakfast about 8:45, the restaurant closes at 9:30 am. There was continental and scrambled eggs and bacon. At about 9:00 am they stopped bringing out anymore bread to toast. No more croissants, eggs or bacon were brought out. There were about 6 tables with guests and everyone kept going up and checking, but they didn't refill. People were saying, they must have run out of food! But for some reason the waiter kept lifting the lids to the egg and bacon to see what was in there, but of course there was nothing as he hadn't refilled it and he was the only waiter!! I was really disappointed and wouldn't recommend it, unless you are getting a really good discount.

Every single front desk staff member was lovely! ^_^ You'll need a credit card deposit or NZD 100 cash deposit at check-in (remember to retrieve it at check-out). A heads-up: the standard suite I booked doesn't have air conditioning. If you get hot easily, you'll need to book a deluxe room for AC. However, no worries in winter, as there are plenty of heaters, and the room was very warm. If you do get hot, you can ask the front desk for an electric fan, or simply enjoy the breeze on the balcony – that was enough for me. There's a kitchen with pots, pans, and all the cooking utensils you'd need. It's a two-bedroom suite (no windows in the bedrooms), with one bathroom accessible from both sides (and lockable) shared between the rooms. The hotel location is also quite convenient; there are supermarkets, restaurants, and shops within a 10-15 minute walk. P.S. There's a family playground nearby with a free zipline, slides, and climbing frames – definitely go check it out, it's great fun! All in all, this place is really good!!

A beautiful villa resort, very spacious and comfortable with stunning views from the balcony. There are also lovely hiking trails nearby. The only odd thing was that the duvet didn't have a cover. Lunch and dinner were excellent – not expensive but very high-quality. The service was great, and the room even had a washer and dryer.

The small shop is in the picturesque scenery and enjoys it very much. The dinner and breakfast included are also quite exquisite and delicious, which is highly recommended. Have the opportunity to go to Mt cook again is still my first choice.

The hotel is right by the sea and very close to the whale-watching spot. You can see a partial sea view from the side. The facilities are quite new, convenient, and easy to use. The restaurant has a great view, and breakfast is good. After eating, you can just cross the road and walk along the beach.

Service is excellent. But the sound proof of the room is very bad. Can easily hear the conversation of the next door especially when housekeeping was cleaning the room. Water pressure is bad too.

Staying at The Mayfair Hotel Christchurch was a really pleasant experience overall. It's definitely a boutique luxury hotel, with very new decor and a room design that feels more refined than a traditional five-star. The location is great – not far from the Botanic Gardens and the city center, and there are plenty of restaurants nearby. The bedding and soundproofing were excellent; it was very quiet at night, perfect for a good rest during your travels. However, it leans more towards a boutique hotel rather than a large resort, so the public facilities aren't super extensive. The breakfast quality was good, but the selection wasn't huge, and it could get quite busy during peak hours. The service was excellent overall, with a very enthusiastic front desk, which really added to the positive experience. All in all, it's a hotel in Christchurch that's strong on aesthetics and comfort, ideal for couples or a relaxed getaway. P.S. Didn't really take many photos of the hotel, haha.

This is a pretty good hotel in Christchurch. The service was very warm and attentive, and the facilities were decent. It's very close to the Botanic Gardens and Art Gallery, just a short walk away. Overall, a good experience.

Pros: Great location and artistic atmosphere. Necessary amenities are provided including toothpaste, toothbrush, gym, 20 parking spaces and a free bar area (hot, cold, sparkling water, capsule coffee, tea and cookies) at the lobby. Cons: The Deluxe room is clean but a bit tiny if you 3 luggages.

My husband and I were together for the winter holiday. We very much enjoyed our stay at this hotel. We can’t say enough the host or hospitable the premises were nicely appointed. It was located close to a beautiful botanical gardens as well as a beautiful college campus as well as stores and restaurants. We would highly recommend anyone who would stay in the area to stay at this place. Be aware that it is not a hot breakfast.