The hotel is totally awesome with super friendly staff across all roles that make me feel the hospitality of Riyadh. The hotel is new with awesome view of the kingdom center. It is within 5 mins walk to the metro station and is closed to a shopping mall.
I visited Al Faisalia Hotel for the first time for business trips. The clean facilities were so good, and I felt a little far from the place where women exercised. The staff are so friendly. In particular, Jahangir bellman is kind with a warm smile, so I want to visit again next time. I couldn't find a meeting place near the hotel, so I guided me to that place myself. Thank you so much! I wonder if Uber drivers couldn't find a hotel location.
Moved here from the Novotel next door. The breakfast is basic Western fare, not a huge selection. For a suite with two rooms, the price is similar to two rooms at the Novotel, so it felt like a real steal. It has a single living room and three bathrooms. Being on a high floor, I have no reason not to stay here again.
I have had a few dining experiences at the restaurant on M Floor during breakfasts and dinners in a few occasions. I find the service there overall is good, however, with one exception that I would say that I encountered some discomfort at the egg frying section at breakfast time, at which I have to repeatedly asked for the same service I'd prefer and NOT the way they are used to. I thought I had to explain the same old over and over again when I showed people with high level of respect at all times which I find not nice and necessary in those incidents.
I had a very pleasant stay during my business trip. The front desk staff were warm and helpful. The breakfast offers a wide variety of options and is satisfying. Overall, it’s a great hotel and I would recommend it.
The Four Seasons Hotel Riyadh, although renowned for its standard, unfortunately leaves something to be desired in several aspects. When we arrived, the welcome was far from warm, which is disappointing for an establishment of this size. Fortunately, the room staff was able to compensate with their professionalism and impeccable service.
However, other aspects of the service were failing. At the pool, we were surprised to find that there were no staff to greet us and prepare towels, which is not up to the standards expected of a hotel bearing the Four Seasons name. It is crucial that these points are quickly improved to maintain the reputation of the establishment.
Among the hotels I have stayed in during this trip to Saudi Arabia, this one is generally cost-effective. The attitude of the hotel service staff is quite good. I feel that Saudi Arabia has hired many foreigners to serve them. In the hotel, I saw employees wiping the railings and floors bit by bit with rags.
Best experience ever. The service was great, the staff were friendly and very helpful. The room was big and most importantly clean. I really enjoyed my stay and 100% I'm coming back.
All facilities are very good, the sanitary environment is very comfortable, the view is very good, and the night view is beautiful. There is a luxurious and colorful shopping mall next to it. The whole hotel is also very luxurious, modern and elegant with gold glittering. The gym is great, and the view is very wide when you get up in the morning to exercise. The swimming pool is also beautiful.
Amazing
61 reviews
9.4/10
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9,4/10
Amazing
GGuest UserAll facilities are very good, the sanitary environment is very comfortable, the view is very good, and the night view is beautiful. There is a luxurious and colorful shopping mall next to it. The whole hotel is also very luxurious, modern and elegant with gold glittering. The gym is great, and the view is very wide when you get up in the morning to exercise. The swimming pool is also beautiful.
AAnonymous UserThe hotel is about a 30-minute drive from the airport and a 5-minute walk from the ancient city of Drayya.
The hotel staff provided warm and attentive service.
We booked a basic room and received a welcome card and local snacks. The hotel is filled with local charm and is a great choice for both business and leisure travelers.
GGuest UserThe hotel is totally awesome with super friendly staff across all roles that make me feel the hospitality of Riyadh. The hotel is new with awesome view of the kingdom center. It is within 5 mins walk to the metro station and is closed to a shopping mall.
GGuest UserI have had a few dining experiences at the restaurant on M Floor during breakfasts and dinners in a few occasions. I find the service there overall is good, however, with one exception that I would say that I encountered some discomfort at the egg frying section at breakfast time, at which I have to repeatedly asked for the same service I'd prefer and NOT the way they are used to. I thought I had to explain the same old over and over again when I showed people with high level of respect at all times which I find not nice and necessary in those incidents.
GGuest UserWe arrived in the early morning to check in. The front desk staff was very responsible. The next day we had to go to the airport to catch a flight after watching a football game, and time was very tight. The hotel concierge, Concierge bellman Ibrahim, gave us a lot of help, allowing us to watch the game without worry and take the hotel car to the airport. Thank you very much, Concierge bellman Ibrahim.
YYounès MhamediThe Four Seasons Hotel Riyadh, although renowned for its standard, unfortunately leaves something to be desired in several aspects. When we arrived, the welcome was far from warm, which is disappointing for an establishment of this size. Fortunately, the room staff was able to compensate with their professionalism and impeccable service.
However, other aspects of the service were failing. At the pool, we were surprised to find that there were no staff to greet us and prepare towels, which is not up to the standards expected of a hotel bearing the Four Seasons name. It is crucial that these points are quickly improved to maintain the reputation of the establishment.
GGuest UserI had a very pleasant stay during my business trip. The front desk staff were warm and helpful. The breakfast offers a wide variety of options and is satisfying. Overall, it’s a great hotel and I would recommend it.
AAnonymous UserThe hotel is a 20-minute drive from the airport. Arriving late at night is really like being in the Arab world for a thousand and one nights. The facilities are luxurious and the rooms are comfortable. The room service manager who understands Chinese in the lobby is particularly enthusiastic. In the morning, I was awakened by the pigeons outside the window and saw the sun in Riyadh more than 40 degrees. Breakfast was not bad.
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