5-Star Hotels in Mara, Tanzania

This is a newly opened hotel. The owners are from Switzerland and Sri Lanka. The hotel style is more Nordic and minimalist. It must be mentioned that the service staff is simply amazing, both professional and warm-hearted. And during the few days we were there, elephants wandered around the door every day.

The hotel environment is absolutely good, the facilities and services are also good, and there could be more dining options. Greci at the front desk is very good and she is very patient even though our English is not good. The transportation reservation department is unreliable. I booked transportation very early, but there was no proactive contact in advance, let alone Make preparations, wait until I get in touch and have to communicate the details multiple times via email and phone calls, it’s tiring! The driver's phone number provided was wrong, and what was even more outrageous was that the previous price was temporarily overturned, and the management was chaotic and self-destructive...

Dreamlike cuisine with beautiful scenery and caring service

房間服務都不錯，唯獨給了衞生2分是因為入住後不久衹在OneNature吃了一頓午餐，前一天在四季也沒吃什麼奇怪的東西，到OneNature時還健健康康，午飯後不久有點噁心，晚餐噁心的什麼都吃不下，晚上8點左右嘔吐，深夜就是一直坐在廁所裏的來來回回… 明顯****。。 第二天酒店醫生給了我止瀉葯物，怕我晚上會發燒給了三片退燒葯。OneNature的整兩天什麼都沒做就躺床上和奔走廁所了😂 可能是我倒黴吧🤷 這3W一晚花的我真是無奈…