5 Stars Hotels in Quang Binh Province, Vietnam

We booked two rooms with city views. Positives include the location and the rooms. Beautiful building (externally and internally) sitting opposite the main river, across the road from the Dong Hoi market (fresh fruits and food a plenty) and adjoining the Vincom Shopping Plaza. The rooms are clean and spacious, plenty of room to move about and for excess luggage. I think a deeper clean would make it even better as there were some stain marks around the bathroom and walls; the floor to ceilings windows could also do with a clean. Bed was very comfy with a 3 pillow selection. Shampoo, conditioner and shower gel provided which were good quality. We swam at the indoor heated pool which was nice, 1.2m depth all around and water temp not cold but not overly warm. There is also a seperate large jacuzzi area near the pool. One of our party had a slip incident poolside due to excess water on the floor, but the response from the hotel staff was quite surprising. Not only did they stand back and not offer assistance or ask if he was ok, we were pulled aside and told that any damages caused by the slip may be charged to our rooms. We raised this incident with the hotel management and they acknowledge that more training for staff will be provided. Also, we found that from 5pm, kids (approx 30) start swim practice so the pool becomes very busy and noisey; we also raised this with hotel management. This disrupts the enjoyment of patrons of the hotel so there ought to be some notification of this so we can avoid this busy period. We ordered pizza and fries from poolside; pizza was okay but the fries didn’t taste fresh. We didn’t try the buffet breakfast so can’t comment. Checkin was swift; no request for credit card imprint or deposit which was unusual as there is a mini-bar and foods/services can be charged to the room. Check-out was straight forward. There is free underground parking available. We chose this hotel based on our previous stays at other Melia Vinpearl hotels and the reviews online. Regrettably, we found this particular hotel fell short of our expectations in terms of their service. Note to management: A genuine smile, positive attitude and confidence to converse with guests can make an average stay become a great one.

Good service, new equipment, there is a whole row of seafood meals at the entrance of the hotel, there are not many types of breakfast, there will be no difficulties in choosing, the taste can only be said to be very general, but the price is definitely the highest value of 5 star hotel CP

Hotel breakfast is very poor, maybe there are very few people staying in the hotel, some words slippers, the price is not high

The hotel is close to Donghai city center and convenient parking. The environment in the hotel is very good, the greenery and waterscape are scattered, there are several swimming pools, the greenery of the villa area is beautiful, and there are Philippine bands performing at night. The service staffs encountered in the hotel are very service conscious, smile actively or ask if they need help. The room is facing the pool and the sea, the hotel is large, the beach is very good, the sea is clear, if you have the chance, you will stay. It is strange that such a cost-effective hotel has not met our compatriots.

We booked two rooms with city views. Positives include the location and the rooms. Beautiful building (externally and internally) sitting opposite the main river, across the road from the Dong Hoi market (fresh fruits and food a plenty) and adjoining the Vincom Shopping Plaza. The rooms are clean and spacious, plenty of room to move about and for excess luggage. I think a deeper clean would make it even better as there were some stain marks around the bathroom and walls; the floor to ceilings windows could also do with a clean. Bed was very comfy with a 3 pillow selection. Shampoo, conditioner and shower gel provided which were good quality. We swam at the indoor heated pool which was nice, 1.2m depth all around and water temp not cold but not overly warm. There is also a seperate large jacuzzi area near the pool. One of our party had a slip incident poolside due to excess water on the floor, but the response from the hotel staff was quite surprising. Not only did they stand back and not offer assistance or ask if he was ok, we were pulled aside and told that any damages caused by the slip may be charged to our rooms. We raised this incident with the hotel management and they acknowledge that more training for staff will be provided. Also, we found that from 5pm, kids (approx 30) start swim practice so the pool becomes very busy and noisey; we also raised this with hotel management. This disrupts the enjoyment of patrons of the hotel so there ought to be some notification of this so we can avoid this busy period. We ordered pizza and fries from poolside; pizza was okay but the fries didn’t taste fresh. We didn’t try the buffet breakfast so can’t comment. Checkin was swift; no request for credit card imprint or deposit which was unusual as there is a mini-bar and foods/services can be charged to the room. Check-out was straight forward. There is free underground parking available. We chose this hotel based on our previous stays at other Melia Vinpearl hotels and the reviews online. Regrettably, we found this particular hotel fell short of our expectations in terms of their service. Note to management: A genuine smile, positive attitude and confidence to converse with guests can make an average stay become a great one.

Good service, new equipment, there is a whole row of seafood meals at the entrance of the hotel, there are not many types of breakfast, there will be no difficulties in choosing, the taste can only be said to be very general, but the price is definitely the highest value of 5 star hotel CP

Hotel breakfast is very poor, maybe there are very few people staying in the hotel, some words slippers, the price is not high

The hotel is close to Donghai city center and convenient parking. The environment in the hotel is very good, the greenery and waterscape are scattered, there are several swimming pools, the greenery of the villa area is beautiful, and there are Philippine bands performing at night. The service staffs encountered in the hotel are very service conscious, smile actively or ask if they need help. The room is facing the pool and the sea, the hotel is large, the beach is very good, the sea is clear, if you have the chance, you will stay. It is strange that such a cost-effective hotel has not met our compatriots.