The staff are excellent—friendly, professional, and welcoming. I really appreciated the birthday cake in the room, such a thoughtful surprise. The bed was very comfortable and made for a good sleep. That said, some areas of the hotel could use a refresh; the amenities feel dated, the conditioner was nearly empty, and the sauna wasn’t as hot as expected. Breakfast was okay, but nothing special
Very nice, although small room in downtown Winnipeg. Very comfortable bed, and incredible shower. The only downside: no in-room fridge. Would definitely recommend.
Fantastic location? City bus stops right outside which could take you downtown Winnipeg for a shopping, or to restaurants. About 25 steps to the Winnipeg airport. Could not be a better location for travelers.
The reason I gave lower score on service was that I booked this room specifically because it was
“1 King POOLSIDE ROOM - DIRECT POOL ACCESS”
And I got there late, like minutes before 11PM but booked room around 7PM. The man at front desk was kind and quick and gave me my cards for suite saying 3rd floor. When I got into suite I gave my son a bath and then went to look out window and saw the parking lot. I was like ***. So I called front desk and lady answered and I was like *** and explained it and she apologized and said that the suite I was supposed to get had plumbing issues so they ‘upgraded’ my suite instead. Saying it’s the executive suite which is much bigger (online cost
$5-$10 more than one with poolside/pool access). I asked if it was really an upgrade if it didn’t have access to pool? Again she apologized, and I said well I think I should have been called or emailed stating that after booking and given the option to have a refund or choice of ‘upgrade’, or at the least those offers when I came to front desk! Not go to suite without telling me and me getting settled bathing my son before noticing ***. Was not impressed by that at all as I would’ve asked for refund instead since I booked it for that specific purpose, direct pool access.
Aside from that upset the suite was incredibly nice, could’ve used a box of Kleenex for each room, but everything was clean and they let me do a 12pm check out (not free obviously). Breakfast was included and it was buffet/continental that was so much better than expected and really great with many many options. All the staff were nice and friendly.
Aside from not being told about my suite being unavailable and not given option for upgrade or refund both at time of booking AND at front desk when checking in, I would’ve given 5star rating. The location would be ideal if I was travelling to Winnipeg given how close it is to airport, but I live here so it not being closer to home is not ideal, which any hotel around the airport would’ve rated that the same.
Photos of room I should’ve got though layout was the same, but the view was not.
Enjoy a peaceful and relaxing stay-cation at the Holiday Inn - Airport West! Welcoming and friendly service, spacious and spotless room, silky sheets on the king bed, and excellent amenities in the room. Despite the pandemic, we were able to use the pool - an efficient and fair sign-up process gave us 1 hour/day (could have been more). The continental breakfast was not included, but the location is excellent and we could easily walk across the street for sushi & bubble tea, pizza, steak, and more! Also a Shoppers Drug Mart and Liquor Mart right across the street. And, if you want some exercise, this hotel is a close jaunt to the beautiful Assiniboine Park & Zoo!
Very Good
109 reviews
8.7/10
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LLocaltraveller204The reason I gave lower score on service was that I booked this room specifically because it was
“1 King POOLSIDE ROOM - DIRECT POOL ACCESS”
And I got there late, like minutes before 11PM but booked room around 7PM. The man at front desk was kind and quick and gave me my cards for suite saying 3rd floor. When I got into suite I gave my son a bath and then went to look out window and saw the parking lot. I was like ***. So I called front desk and lady answered and I was like *** and explained it and she apologized and said that the suite I was supposed to get had plumbing issues so they ‘upgraded’ my suite instead. Saying it’s the executive suite which is much bigger (online cost
$5-$10 more than one with poolside/pool access). I asked if it was really an upgrade if it didn’t have access to pool? Again she apologized, and I said well I think I should have been called or emailed stating that after booking and given the option to have a refund or choice of ‘upgrade’, or at the least those offers when I came to front desk! Not go to suite without telling me and me getting settled bathing my son before noticing ***. Was not impressed by that at all as I would’ve asked for refund instead since I booked it for that specific purpose, direct pool access.
Aside from that upset the suite was incredibly nice, could’ve used a box of Kleenex for each room, but everything was clean and they let me do a 12pm check out (not free obviously). Breakfast was included and it was buffet/continental that was so much better than expected and really great with many many options. All the staff were nice and friendly.
Aside from not being told about my suite being unavailable and not given option for upgrade or refund both at time of booking AND at front desk when checking in, I would’ve given 5star rating. The location would be ideal if I was travelling to Winnipeg given how close it is to airport, but I live here so it not being closer to home is not ideal, which any hotel around the airport would’ve rated that the same.
Photos of room I should’ve got though layout was the same, but the view was not.
GGuest UserFantastic location? City bus stops right outside which could take you downtown Winnipeg for a shopping, or to restaurants. About 25 steps to the Winnipeg airport. Could not be a better location for travelers.
HHon Gra LeoThe staff are excellent—friendly, professional, and welcoming. I really appreciated the birthday cake in the room, such a thoughtful surprise. The bed was very comfortable and made for a good sleep. That said, some areas of the hotel could use a refresh; the amenities feel dated, the conditioner was nearly empty, and the sauna wasn’t as hot as expected. Breakfast was okay, but nothing special
DDorelle T.Very nice, although small room in downtown Winnipeg. Very comfortable bed, and incredible shower. The only downside: no in-room fridge. Would definitely recommend.
GGina LoewenEnjoy a peaceful and relaxing stay-cation at the Holiday Inn - Airport West! Welcoming and friendly service, spacious and spotless room, silky sheets on the king bed, and excellent amenities in the room. Despite the pandemic, we were able to use the pool - an efficient and fair sign-up process gave us 1 hour/day (could have been more). The continental breakfast was not included, but the location is excellent and we could easily walk across the street for sushi & bubble tea, pizza, steak, and more! Also a Shoppers Drug Mart and Liquor Mart right across the street. And, if you want some exercise, this hotel is a close jaunt to the beautiful Assiniboine Park & Zoo!
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