4-Star Hotels in Gansu, China

It was really a nice stay, cozy, comfortable and clean. The receptionists were friendly and helpful. Also the breakfast was very good with many options for vegetarians and non-vegetarians 🤗❤️

The room was clean and well-equipped. However, the front desk service was just average. When I booked through Trip.com, there was supposed to be an upgrade, but the staff member seemed to have overlooked it. After I pointed out the issue, they paused for a moment, then spent a long time looking for the order, only to say that all rooms were full. Yet, Trip.com clearly showed available rooms. It was only after I threatened to contact Trip.com that they reluctantly said they'd make a room available for me, without a hint of apology, just annoyance at having to make the change. This incident left a really bad taste; it was clearly their mistake, but they made it seem like I was trying to get something for free.

The hotel's location is excellent, not far from attractions like the Mogao Grottoes and Crescent Lake, and it's easy to catch a taxi. Despite being in the city center, it's surprisingly quiet. I was pleasantly surprised by the elegant overall style and room decor. The facilities are complete, and the mattress and pillows are exceptionally comfortable – a good night's sleep is crucial for a Qinghai-Gansu loop trip. The breakfast spread is quite rich, and the dishes taste good. The front desk service is super nice and very thoughtful. Highly recommend staying here.

The hotel is very close to Zhangye West Station, and because we had a lot of luggage, we contacted them for airport/station transfer service, which was very convenient. When checking in, the staff learned that there were three of us and proactively offered a complimentary breakfast and arranged a room upgrade. The hotel's breakfast included freshly pulled beef noodles, 'laozao' (fermented glutinous rice), and more, and it tasted great. The 'Baifu' restaurant across from the hotel was also delicious. Overall, the hotel offers excellent value for money and is highly recommended!!

The hotel's location is excellent, just a few minutes' walk from the night market. Plus, the museum, Leiyin Temple, and Mingsha Mountain Crescent Spring are all conveniently located along the same road as the hotel. The service is incredibly thoughtful; they contact you daily to confirm your breakfast delivery time for the next day, and they even upgraded our room! The newly renovated facilities and hygiene are both top-notch, and the hotel's cat is super charming and affectionate.

The service was excellent, and the room was clean and hygienic. Parking was convenient, and it's very close to Zhongshan Bridge and Zhengning Road Food Street, both within walking distance. The breakfast was rich and very good. I'll definitely stay at Mercure Zhengning Road again next time I visit.

I've given many hotels 5 stars before, but I regret it this time. Five stars simply isn't enough for this hotel! If I could only give it 5 stars, please deduct 1 from all my previous ratings. It offers at least a 4.5-star experience at a budget hotel price. See the pictures for details! I was pleasantly surprised by the hotel's management. The cleaning staff's trolleys were incredibly professional, the welcome notes at the bar showed their enthusiasm, and while the gym, restaurant, and laundry room weren't luxurious, they were thoughtfully arranged. You could see their care in every detail. This level of quality is definitely top-notch in second- and third-tier cities nationwide. As for the location, it's in a prime area, a 5-minute walk to Kumarajiva Temple, and all nearby restaurants and entertainment venues are within walking distance. Many recommendations on Xiaoculiang (a Chinese online shopping platform) for a hotel near the wetlands are desolate and barren, incomparable to this one.

This was the second Mercure hotel on our trip, and overall, the facilities were quite good. **Facilities:** The hotel is well-equipped. The lobby is clean and bright. As expected from an Accor property, the decor style and design elements are largely consistent. What truly stood out was that on each floor's common area, right outside the elevator, there was a row of complimentary bottled water. This is quite rare in other hotels and very convenient for guests to grab. Breakfast is served on the 21st floor, offering a panoramic view and a great sense of openness. On another note, staying on the 14th floor, the water pressure was a bit low, and the shower felt like it didn't have enough flow. **Hygiene:** The room's cleanliness was generally acceptable, but I found a long hair stuck to a tile in the bathroom. It felt like the cleaning wasn't thorough, which was a bit off-putting. Also, there was a small tear on the bed linen. I'm not sure if it was an oversight, but ideally, it should have been replaced. **Service:** The hotel's front desk manager took my feedback very seriously. Afterwards, they even proactively called us to inform us that the issues had been rectified. This was truly excellent.

The biggest surprise during this stay was definitely the hotel's gym and laundry room – they truly elevated convenience to another level! The gym was fully equipped with everything you could need – treadmills, dumbbells, elliptical machines, etc. – and the space was clean and bright. Getting in a quick 30-minute workout before heading out each day left me feeling incredibly energized. The laundry room was a real lifesaver! Not only did it have automatic washing machines, but also dryers and even laundry detergent. My clothes came out soft and fresh after drying, meaning I no longer had to travel with a bag full of dirty laundry. On top of that, the room was spotlessly clean, the bedding was comfortable, and the front desk service was incredibly attentive. Overall, the experience was fantastic, and I'll definitely prioritize staying here again on my next visit! 🌟🌟🌟🌟🌟

The room was clean, spacious, and thoughtfully designed with smart controls. The staff were warm and attentive, and the heating made the room very comfortable in December. Breakfast was fresh and delicious, and the evening desserts were a lovely surprise.