Posted on Aug 27, 2024
Guest User
The best part of this hotel is the breakfast. Lots of food options and great taste as well. They also serve some rrally good Colombian food and soup. The staff are also very friendly and helpful.
The room is ok but not impressive. The problem is that they do not provide consistent amenities. We have two rooms booked, with one room has sufficient shampoo and body wash supply as well as coffee machine, the other does not have either. When I called the front desk, they could not help as they did not know where to find the supplies.
Other than the above, the location is very good, conveneint and safe.
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Price per night from:JPY 11,668
Posted on Feb 19, 2024|Deluxe Twin Suite
Guest UserLong established downtown hotel (not to be confused with its namesake the Tequendama hotel - one block away). The location is convenient for accessing public transport and the airport - although it can at first feel a little intimidating particularly at night when the area is much quieter and there are not so many options for eating. The hotel itself offers spacious suite style rooms which although a little dated are well maintained and kept very clean. I also was not aware of any noise from other guests. The WiFi was a bit patchy, and the hot water could take a while to work through (possibly because I was on a higher floor).
Breakfast was substantial with a number of local dishes, which for me were a little heavy - so perhaps more lighter options could be considered. I didn't use either the gym or spa so can't comment.
Finally, all of the staff I had contact with were very approachable and professional. I generally communicated in Spanish but I believe that the reception staff at least had English language skills. Overall, I consider that the hotel offered good value for money for the price I paid (c.£43 per night)
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Price per night from:JPY 12,898
Posted on Jun 19, 2026
Alexround8
The hotel give the bare minimum of a regular hotel, which is just the room, room service and breakfast
The room itself is fine, pretty comfortable, good place to work on the laptop, but doesn’t have basic amenities such as toothbrush, toothpaste nor slippers, and doesn’t refill the shower cap every time room service cleans up, and they don’t refill the bottle of water like in others hotels
And the breakfast was adequate at best, sometimes the food is too dry, the only thing I can actually call fresh is the bread, waffles, fruits, juice and hot beverages
Lunch was ok, though the pizza I order was too salty, its seems that the only good where the more expensive meal which in hindsight makes sense, but neglecting the lease expensive makes it redundant adding it in the menu in the first place, makes it feel like they’re not sincere with people paying them for the food
The staff was nice, the cleaning lady were very polite, and the people from the front desk and staff were very helpful and polite too
But I definitely didn’t expect this from a hotel such Hilton, I definitely expected better
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Price per night from:JPY 12,236
Posted on Nov 7, 2025
Guest User
Great location. Breakfast was ok at best, and they were very strict about only offering one hot drink and one water/juice. You had to pay if you wanted a second coffee. No continental offering either. I also had to pay extra to have a side of bacon with french toast. Tried the local breakfast offerings the next day and also not great. On service, they knew the room was for two people but only provided one coffee cup and one glass. The second day they didn’t replace the bath towel. We used the laundry service which was quite slow compared to other hotels that we stayed at in Columbia, but fine apart from being slow. We stayed on the mezzanine level in a queen superior room, the bed was comfy but there was intermittent music blasting from somewhere and the view was of another building so not great. I wish I had paid a bit more and stayed at Click Clack (which was fantastic in Medellin) or the four seasons.
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Price per night from:JPY 19,998
Posted on Jul 6, 2026|Premium Twin Room
Anonymous UserI was very disappointed with the reception at this hotel. The woman at the front desk was unhelpful. The rooms are not soundproofed. If you want to rest between flights, this is not the right hotel; you can hear planes taking off and people talking in the hallway in the middle of the night. Breakfast is adequate, but the à la carte restaurant is not worth the price. Do not have lunch at the hotel.
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Price per night from:JPY 14,082
Posted on Dec 15, 2025|Deluxe King Balcony Room
Helloooooooooo1Compared to other hotels in the same price range nearby, this is excellent value for money! The elevator occasionally emits low-frequency noise, so choosing a room away from the elevator would be better!
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Price per night from:JPY 13,537
Posted on Jun 3, 2024|Standard Room
からちょThe hotel's location is great.
The breakfast dining area is high up and has a great view.
The staff are very polite and attentive.
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Price per night from:JPY 22,601
Posted on Mar 7, 2025
Alexander
Everything was good! Worth for money. But breakfasts are similar every day, small choice.
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Price per night from:JPY 8,733
Posted on Jul 31, 2025
Hosan
Good location in a safe neighbourhood. Many restaurants in walking distance. Face recognition entry works like a charm. Staff is custeous and very responsive through WhatsApp.
The room does not have air conditioning, not that its a big problem for us as we stayed during winter. The temperature for the shower was tricky to regulate, went from cold to hot intermittently. Staff managed to play with the water heater to get the fluctuation down to an acceptable level. Hope the problem was only for the room we stayed.
The floor could do with a proper cleaning. Found long hair in different parts of the floor.
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Price per night from:JPY 8,970