4-Star Hotels in Pest, Hungary

From the moment we arrived, hotel team was welcoming, professional, and genuinely caring. We were especially impressed by the attention to detail and the kindness shown to us throughout our visit. Due to a flight baggage delay, we were anxious about our journey in Budapest. He was very patient to explain what we can do and the hotel would try to help to collect my luggage when BA delivers the missing baggage to hotel. Every request was handled promptly and thoughtfully, making us feel truly valued as guests. In day two, another front desk staff helped to received the baggages with detail correspondence, this action helped me to do the claim with airline. He was amazingly thoughtful and concidered all my concerns to this matter. At the end of my stay, my family left a backpack in the lobby and called the hotel to find it, the front desk staff quickly helped me to locate my backpack, kept it for my collection. I can’t say more to express my satisfaction to your whole team. Your team’s dedication and passion for providing excellent service made our stay comfortable, relaxing, and memorable. It is clear that you take great pride in ensuring your guests have the best possible experience. Please extend our heartfelt thanks to everyone who looked after us. We will certainly recommend your hotel to our family and friends, and we look forward to staying with you again in the future. Thank you once again for making our trip so enjoyable.

Fantastic location which is central to many great restaurants, the river and public transport. Breakfast was great as well with some variety with the hot food each day. Room size was good with nice views of the street however room was warm.

Clean, comfortable stay with very helpful staff I had a pleasant stay at the Four Points by Sheraton in Budapest. The staff were very nice and professional, and the room was clean, tidy and comfortable. I also appreciated that the wake-up call came on time, which was important for my schedule. The room had good basic facilities, including tea, coffee, water and air conditioning, all of which worked well. Reception was also very responsive: when I reported noise from a nearby room late in the evening, after midnight, they reacted quickly and handled the situation, which helped me feel looked after. The only downside was that some small amenities were not provided, such as a toothbrush, cotton pads and slippers, so it is worth bringing your own. Overall, it was a good and reliable stay, especially because of the clean room, helpful staff and quick service from reception.

1. Room not prepared We arrived at the hotel around 8:00 PM with my wife and children. One of the two rooms we had booked, meant for three people, had not been prepared for the third guest: no bed made up, no pillow, no sheets, and no towel. I reported this to the receptionist on duty, who assured me it would be taken care of while we were out. When we returned around 11:30 PM, nothing had been done. The receptionist on duty at that time explained that because the reservation had been made that same morning through a booking site, the room could not be prepared accordingly. I understand the logistical constraint this may have caused, but I believe that once a hotel accepts a reservation for three people, regardless of the time it was made, it should be able to honor it under the conditions advertised. I therefore had to make the bed myself at 11:30 PM, after requesting the sheets, pillow, and towels from reception. 2. Reception attitude at the garage entrance Upon our arrival around 8:30 PM, I approached the garage door, which would not open. When I asked the receptionist where the call button was located, she replied in a somewhat condescending tone that it was a ”little magic button” right next to the door — in front of my children. In reality, the button was completely hidden by a car parked along the wall, making it impossible to call reception from that spot. I had to double-park on the street and go directly to the front desk instead. I had to stay in numerous hotels.establishments, I remain attentive to service quality. This is why this type of attitude, in a 4-star hotel recently recognized with an award, was particularly surprising to me.

We stayed for 3 nights. We asked for an early check-in, and they did their best to help us. The apartment is clean, modern, nice. We were impressed by the choice of pillows! We had a good sleep. The view from the balcony was astonishing! The location is great, 15-40 minutes on foot to main places of interest, the tram stop, bus stops, the Spar supermarkets are nearby. But at night it might sometimes be noisy because of the neighbours. We didn’t want to leave - our staying was perfect!

My recent stay at Bristol Budapest Hotel was an excellent experience from start to finish; I wouldn’t hesitate to recommend it to anyone visiting Budapest. I arrived at around 02:00, and despite the late hour, check-in was completely seamless. The staff were clearly expecting me; this made the whole process quick and effortless; exactly what you want after a long journey. The room itself was immaculately clean and very well presented. I appreciated the small touches; like the fridge stocked with a bottle of water, which can be replenished simply by taking it down to reception. The bed was very comfortable, with soft, high-quality linen that made for a great night’s sleep. There was also a good tea and coffee setup in the room; a welcome addition. Even though my room faced the street, I slept with the window open and wasn’t disturbed by noise at all; something that really stood out. The bathroom was spacious enough, with plenty of clean towels and some lovely complimentary toiletries. At one point I needed an iron and ironing board; reception provided both immediately without any fuss; which summed up the efficiency of the service throughout my stay. Breakfast was a real highlight. I had seen some mixed reviews beforehand, but I genuinely don’t understand why. The selection was extensive; covering both continental and hot options. Everything was beautifully presented, tasted great, and was constantly replenished and well maintained. It was easily one of the best parts of my stay. What truly sets this hotel apart, though, is the staff. Every single person I encountered was friendly, helpful, and welcoming; always with a smile. That level of hospitality made a big difference. Overall, this is a solid and reliable option for anyone visiting Budapest; I would absolutely stay here again and highly recommend it.

I’m waited for the day that hotel opens, we been few times before cake shop dwonsters were we had dessert very delicious. I’m travelling often Budapest Location: far from city centre but close to airport Hotel New designed spacious room Room nicely decorated with lovely bathroom 👍 Bed to firm and not to comfy but is my personal preference What I really don’t like tramway just side on building and u feel like shaking room and very nosy 🙁 I’m booked hotel one night and came from Istanbul I has early flights but tyred so I know I’m gonna arrive around one hour before my chek in Called reception 6am she not happy request earlier check in if that possible then she sad 20 euro to get in hour early ! Ok 👍 I’m arrived 2.45 so don’t need it I just decided wait until 15.00 Sitting opposite reception she don’t say even hi 👋 🥲 or how can I help Being honest not friendly start I’m asked mini bar has water ? Yes we have I’m going room there is no still water Calling receptionist there is no water, she said are you sure ? 😂 yes I’m positive I see there no water Can u pls send me ? Yes I’m gonna bring up 20 min later I got still water 21.00 I got hungry so I’m decided to try Italian restaurant dwonsters instead delivery I’m regretting 😕 I’m just ordered carbonara what is terrible and of course I’m agen waited water to restaurant as well 20 min Breakfast simple Butik hotel style Norbert only person who has been helping and asked chefs made omelet for me , no halal option , everything pork , no many options for kids as well All together nice hotel good for staying close to airports hope the working staff get more better attitude Restaurants I’m not recommending 10/6 for me One night is okay but I’m not gonna book back anytime soon 🔜 hope future more improvement comes

By far the worst hotel experience I have ever had, and I will not be coming back when I return to Budapest. First thing was the booking details, which clearly stated ”1 full bed”. However when I got to the hotel room, there were two TINY beds instead. If I laid perfectly straight on these beds, my arms nearly fall off the sides. I go to reception and the blonde woman who was there at 11:10pm on Wednesday May 20th told me ”we don't have any large beds in Hungary, we just push two small beds together.” This is a lie, I had just spent 8 days in Budapest at the Park Plaza (also a 4 star hotel) and I slept in a single very large bed every night. When I mentioned this, she just shrugged. No apologies. Why does this matter? Two mattresses pushed together creates a gap that results in aggravating back pain, especially for anyone with spine misalignment like I have. I booked this hotel to go to the airport energized and refreshed, instead I get to go on my international flight exhausted with extreme back pain. Second issue was the water, the absolute hottest that it got was lukewarm. I asked reception about this issue too, same woman said she'd look into it. It was never fixed, no apologies for the inconvenience again. The room was hotter than the ”hot” water. The only positives about this hotel were the decent breakfast and free airport shuttle, but I'd rather have spent $8 on an Uber and had a full bed as promised. I'll be staying at the Ibis Styles or TRIBE next time. They probably don't lie about their rooms.

The hotel provides water dispensers with fresh drinking water available daily, which is very convenient and contributes positively to overall comfort. In addition, fresh juices are offered, providing a pleasant and refreshing option throughout the day. It is also worth highlighting that there is a selection of desserts available without added sugar, which is a thoughtful and health-conscious offering. Furthermore, the bus stop is very easily accessible on foot and offers quick and convenient connections to the city center, making it simple to explore the area without the need for a car.

The hotel's location is excellent, right across from the Parliament building and by the river, offering a beautiful night view. Fisherman's Bastion is also very close by. The room was clean and well-equipped. The breakfast had a good variety and tasted nice. The price was reasonable, and many Chinese guests stay here. The Black cleaning staff member was a bit disappointing; they were very slow.