4 Stars Hotels in Banten, Indonesia

My second times stay here. Love with the staff they are so friendly. I love when breakfast one of the staff made a special fresh juice and the taste is very good. And the best is when you have early flight you can ask for breakfast to be packed so you still have your breakfast. Thank you to all the staff for the hospitality and keep going to be better.

Traveling from Bandung I took the three hour train ride and then taxied to the airport. Arriving at the hotel, so easily accessible and right in Terminal 2 was a great end to the journey. Checking was efficient and Dafa brought my bags up the stairs and directly to my room with charm and a smile. When I left to catch my flight the next day, I was ready before the shuttle so Ahmad accompanied me from the hotel to the sky train both so I would find my way and so he could manage my two heavy bags. My whole experience not only made my morning flight out of Jakarta international Airport convenient, the care and attention to detail added to my entire journey. Having a choice of free transportation options at your disposal (shuttle every 30 minutes at the top and bottom of the hour, and sky train a 7 minute walk) makes it simple and convenient for any traveler. Oh, I almost forgot—the East meets West breakfast buffet was delicious. And the rooms were so quiet I never heard a plane even though I could see them.

I took a shower and the room is floating with water, not sure where it came from. I was too tired so didn’t ask to change a room. Except this little incident, rest of the stay was fine.

FM7 Resort Hotel near Jakarta Airport offers an extensive range of facilities, including cafes, restaurants, and spa services. Its convenient location near the airport and free shuttle service are definite advantages. However, the hotel could improve communication regarding requests through chat, and some guests have experienced slow check-in procedures at the reception. FM7 Resort Hotel provides a welcoming touch with nice welcome drinks for guests, adding to the positive aspects of their hospitality.

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

Outstanding and highly convenient airport hotel. One of the nicest rooms I have ever had as I was upgraded to a deluxe suite on Level 3. I slept well in comfortable bed with separate bedroom. Only compliant was the shower was difficult to maintain a constant temperature and kept going cold then hot. One toilet also flushed weakly so did not use as I had two. The breakfast included was a bit disappointing with few western options. Strongly recommend and only 5 minutes walk to checkin for your Terminal 3 flight.

This is such a great family hotel in Anyer area. Great swimming pool, private beach and my son's favorite: foam party! The room is not too big, but it's more than enough. I checked in early and got my room around 10.30, I also got baby cot free of charge. Breakfast is great but eventhough needs time to refill food (maybe it's a busy weekend). Overall Inreally enjoyed my stay, will definitely be back next time

I was surprised to Find how posh Trembesi hotel is. It was established only in 2022. Very high-tech, spacious bedroom, amazing view (especially at night) with seamless window pane. Shower was strong, overall stay was nice. The only let Down is the buffet breakfast. The selection was big, But they can upgrade the taste, however the room service food was better

The shuttle service is terrible. First, I arrived at CGK T3 around 00:30am and I have called the (shuttle) driver multiple times to no avail. I opted a taxi and paid more to save the time. Second, the next day when I told them that I will take the 11:00am shuttle, it did not shown until 11:15am. Once again, I opted a taxi in order to be on time at the airport for my next connecting flight. Better to not mentioning that the hotel have shuttle service than having to experience this disappointing service. Thank you!

I really loved staying here. The room is a bit outdated but it has bathtub in every room so it‘s still a win-win for me. The pool is big! The ambience is great lots of trees and so cozy for me and my family. It has water slide which not every hotel or resort has. Breakfast, well…standard for me, but the pancakes and waffles are great!

My second times stay here. Love with the staff they are so friendly. I love when breakfast one of the staff made a special fresh juice and the taste is very good. And the best is when you have early flight you can ask for breakfast to be packed so you still have your breakfast. Thank you to all the staff for the hospitality and keep going to be better.

Traveling from Bandung I took the three hour train ride and then taxied to the airport. Arriving at the hotel, so easily accessible and right in Terminal 2 was a great end to the journey. Checking was efficient and Dafa brought my bags up the stairs and directly to my room with charm and a smile. When I left to catch my flight the next day, I was ready before the shuttle so Ahmad accompanied me from the hotel to the sky train both so I would find my way and so he could manage my two heavy bags. My whole experience not only made my morning flight out of Jakarta international Airport convenient, the care and attention to detail added to my entire journey. Having a choice of free transportation options at your disposal (shuttle every 30 minutes at the top and bottom of the hour, and sky train a 7 minute walk) makes it simple and convenient for any traveler. Oh, I almost forgot—the East meets West breakfast buffet was delicious. And the rooms were so quiet I never heard a plane even though I could see them.

I took a shower and the room is floating with water, not sure where it came from. I was too tired so didn’t ask to change a room. Except this little incident, rest of the stay was fine.

FM7 Resort Hotel near Jakarta Airport offers an extensive range of facilities, including cafes, restaurants, and spa services. Its convenient location near the airport and free shuttle service are definite advantages. However, the hotel could improve communication regarding requests through chat, and some guests have experienced slow check-in procedures at the reception. FM7 Resort Hotel provides a welcoming touch with nice welcome drinks for guests, adding to the positive aspects of their hospitality.

Outstanding and highly convenient airport hotel. One of the nicest rooms I have ever had as I was upgraded to a deluxe suite on Level 3. I slept well in comfortable bed with separate bedroom. Only compliant was the shower was difficult to maintain a constant temperature and kept going cold then hot. One toilet also flushed weakly so did not use as I had two. The breakfast included was a bit disappointing with few western options. Strongly recommend and only 5 minutes walk to checkin for your Terminal 3 flight.

The shuttle service is terrible. First, I arrived at CGK T3 around 00:30am and I have called the (shuttle) driver multiple times to no avail. I opted a taxi and paid more to save the time. Second, the next day when I told them that I will take the 11:00am shuttle, it did not shown until 11:15am. Once again, I opted a taxi in order to be on time at the airport for my next connecting flight. Better to not mentioning that the hotel have shuttle service than having to experience this disappointing service. Thank you!

First off, I gave only 3 stars for overall experience due to bad dinner experience - took them over an hour to serve our food, citing severe staff shortage. Apart from that, it's actually quite a nice hotel, especially for airport/ transit hotel. It's apparently 4-star, although I'd say it's more like 3-star. Cost about the same as the really bad d'Primahotel at CGK terminal 1A, where I've stayed at once last year (never again!). Room was of good size, clean, and nicely decorated. It has small swimming pool on ground floor, which is more like plunge pool, only big enough to cool off not swim in. There was also a teeny weeny tiny gym. The hotel's rooftop bar is actually quite nice though. Staff is also very friendly and helpful. The hotel offers free shuttle to/ from CGK airport, which was pretty good. Just make sure you book ahead.

located in tangerang,this place is connected to tangcity mall. it took about one hour just to checking in. in the room there were some stain spots on the wall and the sink was not clean enough

The services so far so good. We enjoy it so far. All variant for breakfast in basically is well, but we suggest to add more variant (especially pastry variant--because my youngest brother need more muffins😀) Hope this services more increase the quality and Grand Zuri Bumi Serpong Damai can improve more and more.

I appreciated the great kindness and hospitality of all the staff, but in practice when you arrive, you have a personal supporter to whom you can ask anything. Ok they are paid for this, but they do their job with passion and make you feel comfortable. The hotel is comfortable, equipped with a swimming pool, of course outdoor, a great restaurant for breakfast, lunch or dinner. It is the home of wedding parties. The hotel has a very good Wi-Fi, clean rooms, comfortable bed.A little negative comment: air conditioning in the room is not particularly silent and the noise of the outside traffic is too high in the restaurant. Being close to the industrial area, there are no attractions in the surroundings but the economic taxis allow you to reach the center of Jakarta with a little cost.

My second times stay here. Love with the staff they are so friendly. I love when breakfast one of the staff made a special fresh juice and the taste is very good. And the best is when you have early flight you can ask for breakfast to be packed so you still have your breakfast. Thank you to all the staff for the hospitality and keep going to be better.

Traveling from Bandung I took the three hour train ride and then taxied to the airport. Arriving at the hotel, so easily accessible and right in Terminal 2 was a great end to the journey. Checking was efficient and Dafa brought my bags up the stairs and directly to my room with charm and a smile. When I left to catch my flight the next day, I was ready before the shuttle so Ahmad accompanied me from the hotel to the sky train both so I would find my way and so he could manage my two heavy bags. My whole experience not only made my morning flight out of Jakarta international Airport convenient, the care and attention to detail added to my entire journey. Having a choice of free transportation options at your disposal (shuttle every 30 minutes at the top and bottom of the hour, and sky train a 7 minute walk) makes it simple and convenient for any traveler. Oh, I almost forgot—the East meets West breakfast buffet was delicious. And the rooms were so quiet I never heard a plane even though I could see them.

I took a shower and the room is floating with water, not sure where it came from. I was too tired so didn’t ask to change a room. Except this little incident, rest of the stay was fine.

Outstanding and highly convenient airport hotel. One of the nicest rooms I have ever had as I was upgraded to a deluxe suite on Level 3. I slept well in comfortable bed with separate bedroom. Only compliant was the shower was difficult to maintain a constant temperature and kept going cold then hot. One toilet also flushed weakly so did not use as I had two. The breakfast included was a bit disappointing with few western options. Strongly recommend and only 5 minutes walk to checkin for your Terminal 3 flight.

The shuttle service is terrible. First, I arrived at CGK T3 around 00:30am and I have called the (shuttle) driver multiple times to no avail. I opted a taxi and paid more to save the time. Second, the next day when I told them that I will take the 11:00am shuttle, it did not shown until 11:15am. Once again, I opted a taxi in order to be on time at the airport for my next connecting flight. Better to not mentioning that the hotel have shuttle service than having to experience this disappointing service. Thank you!

First off, I gave only 3 stars for overall experience due to bad dinner experience - took them over an hour to serve our food, citing severe staff shortage. Apart from that, it's actually quite a nice hotel, especially for airport/ transit hotel. It's apparently 4-star, although I'd say it's more like 3-star. Cost about the same as the really bad d'Primahotel at CGK terminal 1A, where I've stayed at once last year (never again!). Room was of good size, clean, and nicely decorated. It has small swimming pool on ground floor, which is more like plunge pool, only big enough to cool off not swim in. There was also a teeny weeny tiny gym. The hotel's rooftop bar is actually quite nice though. Staff is also very friendly and helpful. The hotel offers free shuttle to/ from CGK airport, which was pretty good. Just make sure you book ahead.

new hotel. it takes around 17 mins to go to the airport. the receptionist was really kind to offer me a takeout breakfast as i would leave early in the morning. the view is pretty nice.

I was surprised to Find how posh Trembesi hotel is. It was established only in 2022. Very high-tech, spacious bedroom, amazing view (especially at night) with seamless window pane. Shower was strong, overall stay was nice. The only let Down is the buffet breakfast. The selection was big, But they can upgrade the taste, however the room service food was better

When i stay in santika, i expect pleasant stay experience and its a premiere santika so it's better.. right? And the answer is NO, when i check in the lobby is good, and the room alley is also good,but when i enter my room, the room is extremely old,dirty,moldy and dark, so i complaint and the room is better than before but still awful.. I cant believe its a premiere 4 star santika hotel.. There's no other room available so they offer me to upgrade to suite room for Rp. 1.1 jt per night.. and of course i decline, for that kind of money i can stay in way superior and better hotel than this terrible hotel.. Another detail, the breakfast is average, the swimming pool is small and no shaded waiting area, the gym is small, crampy, and awful and separated into 2 tiny area.. Don't stay in this hotel at all cost !!

beautiful hotel with excellent facilities yet in a location that is not good for walks. The highway can be a bit noisy too -- otherwise all was great. the breakfast buffet was nicely done with just enough of the right foods. well worth it to include in your stay. The bed was comfy and the room was spacious enough for a single traveler.

Very surprised by their services. From the first step I arrived at the hotel they always give me a friendly manner, the security staff, front office staff and restaurant staff all of them looks very sincere. I came in early morning and handled by Front office staff named Faris. Although it was at 6 am and he’s on his night schedule but he doesn’t look tired, he still welcome me with friendly gesture. I told him I was came to attend the concert at ICE BSD so I just do the registration and leave the hotel for preparation. Then I came at the evening after the concert and find out the cutest welcome treat from the hotel. I’m pretty sure that was his idea. My heart touched and I was very happy. Thank You Mercure, next I will recommend this Hotel to others.